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CoE potentially lost in the mail -_-

 
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AlinaTracey



Joined: 08 Jul 2017
Posts: 2

PostPosted: Mon Sep 25, 2017 9:28 pm    Post subject: CoE potentially lost in the mail -_- Reply with quote

Hi,

I'm supposed to start work in Japan in about a month or so. My CoE processed in only two weeks and I was super excited. It was sent out in the post only a couple of days later.

Now almost 15 days later it hasn't shown up, nor has tracking moved from the dreaded "In-Transit" stage for USPS and seemingly trapped at the sorting facility. I called and two reps told me that since it's Priority Express mail, it should have arrived about a day or two after it arrived at the facility.

I call again today and they're telling me it's probably stuck at customs and there's nothing they can do once it's in customs. Customs is saying that tracking should show that it's at customs, but it doesn't. I also notified my employer about it.

I'm bummed because I have no idea what to do if it's lost. Can they reissue a new one quickly? Has this happened to anyone? Thanks in advance.
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mitsui



Joined: 10 Jun 2007
Posts: 1423
Location: Kawasaki

PostPosted: Mon Sep 25, 2017 11:23 pm    Post subject: Reply with quote

Let me guess, at Los Angeles?
They are notorious for losing things.
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AlinaTracey



Joined: 08 Jul 2017
Posts: 2

PostPosted: Mon Sep 25, 2017 11:54 pm    Post subject: Reply with quote

mitsui wrote:
Let me guess, at Los Angeles?
They are notorious for losing things.


New York.
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