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Anyone know the number for Korean Customs?

 
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cj1976



Joined: 26 Oct 2005

PostPosted: Tue Dec 11, 2012 3:46 am    Post subject: Anyone know the number for Korean Customs? Reply with quote

I ordered something from the USA and it is sat waiting here in Korean Customs waiting to be cleared. Does anyone know a number I can call to see where it is at?

Thanks
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T-J



Joined: 10 Oct 2008
Location: Seoul EunpyungGu Yonshinnae

PostPosted: Tue Dec 11, 2012 3:59 am    Post subject: Reply with quote

Customs Customer Service Center 1577 - 8577

http://english.customs.go.kr/kcshome/site/index.do?layoutSiteId=english
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cj1976



Joined: 26 Oct 2005

PostPosted: Tue Dec 11, 2012 4:01 am    Post subject: Reply with quote

T-J wrote:
Customs Customer Service Center 1577 - 8577

http://english.customs.go.kr/kcshome/site/index.do?layoutSiteId=english


You sir, are a top quality fella! I ordered some parts for my guitar about 6 weeks ago and I am getting a bit ansty, so thank you for that.
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giraffe



Joined: 07 Apr 2009

PostPosted: Tue Dec 11, 2012 5:30 am    Post subject: Reply with quote

cj1976 wrote:
T-J wrote:
Customs Customer Service Center 1577 - 8577

http://english.customs.go.kr/kcshome/site/index.do?layoutSiteId=english


You sir, are a top quality fella! I ordered some parts for my guitar about 6 weeks ago and I am getting a bit ansty, so thank you for that.


THey dont have english language service.. just so you know.

Also, You need to know tracking number and name of delivery Company that delivered your parcel for them to check anything on their end... No tracking number , no name of company means they cant do anything for you...

Which is pretty useless because if you have the tracking number you can Track it yourself on the delivery company website ie: fedex, dhl etc...

so no point in calling them unless you checked the status of your package online and it says its stuck in customs...
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laynamarya



Joined: 01 Jan 2010
Location: Gwangjin-gu

PostPosted: Tue Dec 11, 2012 7:29 am    Post subject: Reply with quote

My husband works with Korean customs all the time, and they can be extremely uncooperative and rude.

Just a warning.
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FriendlyDaegu



Joined: 26 Aug 2012

PostPosted: Thu Dec 13, 2012 2:56 am    Post subject: Reply with quote

I always use this address to talk to them: minwon9@customs.go.kr.

Tell them your name, phone, address, what you bought and from what company. They will clear the item and let you know what duties you need to pay the driver, if any.
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cj1976



Joined: 26 Oct 2005

PostPosted: Thu Dec 13, 2012 3:29 am    Post subject: Reply with quote

FriendlyDaegu wrote:
I always use this address to talk to them: minwon9@customs.go.kr.

Tell them your name, phone, address, what you bought and from what company. They will clear the item and let you know what duties you need to pay the driver, if any.


Thanks man, I just fired off an email in English so I hope they understand it.
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