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wonkavite62
Joined: 17 Dec 2007 Location: Jeollanamdo, South Korea.
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Posted: Sun Jan 12, 2014 5:04 am Post subject: USING Korea-issued Bank Cards ABROAD (IBK) |
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I have a visa check card from the Industrial Bank of Korea(IBK). The bank told me that I could use this bank in Thai ATM's and in Cambodia too. I specifically went to the bank to tell them I was going on vacation to Thailand and Cambodia. I gave them the dates. When I arrived in Thailand I found my card had been blocked. I had used the card in Shanghai Airport on the road to Thailand with no trouble at all.
I suspect that the bank blocked my card because someone noticed I was using it at Shanghai Airport-where I did not say I was going. They decided I must be a thief or something. But it seems paranoid.
I wonder if the IBK Bank has an English helpline? If so, please get in touch with me! I found an English helpline for the bank but I keep getting women's voices saying the number does not exist. I am using my U.K. account and it works fine. BUT I wanted to keep that account for SAVINGS and remittances. I am here till January 29th, and I have more money in the Korean account. Thoughtful and helpful replies please, no cynical wisecracks. |
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Jake_Kim
Joined: 27 Aug 2005 Location: Seoul
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Posted: Sun Jan 12, 2014 6:31 am Post subject: |
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It it the number +82-31-888-8000 that failed you?
When you dial this number, you were supposed to hear lengthy automated announcement in Korean, followed by a comment in English that you should press extension 571 for English service. |
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wishfullthinkng
Joined: 05 Mar 2010
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Posted: Sun Jan 12, 2014 6:22 pm Post subject: |
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as long as it's not an atm card you should have been fine. some banks require that you "enable" your check card to be used overseas. have you used it in a foreign country before?
if so and it did get blocked it's very strange. most banks here don't really block foreigner cards but will call a korean on the drop of a dime if there is any transaction made outside of korea.
i will go to 4 different countries in 2 days and such and my bank has never called me once or blocked my card. |
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nicwr2002
Joined: 17 Aug 2011
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Posted: Mon Jan 13, 2014 9:06 pm Post subject: |
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Some cards only work in ATM machines overseas. I was given a visa checkcard after some discussion about E-2 visa holders not being able to have one. When I got it, I found out it was only useful at ATMS not for making purchases. My wife's card could make purchases. I can't understand this why there is yet a different card for foriegners. Even going back to the bank and explaining what I wanted with F-6 visa now, KEB still sent me the same type card....My wife will be going again to take care of business. |
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