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hogwonguy1979
Joined: 22 Dec 2003
Location: the racoon den
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 Posted: Tue Apr 23, 2013 3:11 pm Post subject: Don't bring a Dell laptop to Korea, Dell won't fix it!!!! |
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An update on an earlier thread about my Dell laptop. Talked to the Dell service center here in Seoul and posted on the Dell customer forums about my problem (apparently its a fairly common motherboard problem for the M5030 based on 60 odd pages of posts) which got me a response from somebody with Dell back in the US. Apparently since the laptop model I brought over from the states wasn't sold in Korea they refuse to fix it.
According to the guy in the US the only way Dell will fix it is if I bring it back to the states with me.
I've had Dells before with no problems, I have many friends that work for Dells HQ in Round Rock Micheal Dell lived in the same dorm as my wife while she was UT in the 80's so I would try and get a Dell when I needed a new computer but now they have lost a customer for good.
Now to find a decent laptop...off to Yongsan |
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wishfullthinkng
Joined: 05 Mar 2010
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alongway
Joined: 02 Jan 2012
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| Posted: Wed Apr 24, 2013 11:50 pm Post subject: |
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| I had a dell laptop years ago have an issue, just 2 months left on the warranty. Dell Korea transferred the warranty to Korea, wasn't a model sold in Korea, and ordered the part from singapore. They sent a technician out to replace the part on the spot, free of charge. |
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Swampfox10mm
Joined: 24 Mar 2011
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| Posted: Thu Apr 25, 2013 3:59 pm Post subject: |
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| I will never buy Dell again. They were good once. Not now. Lost a lot of money on the last laptop failure. |
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