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brimarie95
Joined: 11 Apr 2017 Location: Canada
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Posted: Wed Nov 15, 2017 1:08 am Post subject: Customs Problem |
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Hi everyone! I have a winter jacket coming to me from a US website. It's in customs in Incheon, and I've literally given them every number I have to give- ARC, PASSPORT, PIN number I got on the customs website, tracking number, postal code and I filled out the simplified customs form they sent me, but the customs guy is telling me he needs a postal number which is 13 digits for example EA0000000000US or a simplified 6 digit postal number. Anyone have any idea where I can find this number? My jacket has been in customs for 6 days. Thanks in advance! |
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PRagic
Joined: 24 Feb 2006
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Posted: Wed Nov 15, 2017 10:54 pm Post subject: |
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Should be a 6 digit postal code on any mail addressed to you at your residence. It'll look like xxx-xxx. Some areas have switched to a 5 digit postal code. For either, you can just stop by your local post office and ask. Good luck! |
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thrylos
Joined: 10 Jun 2008
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brimarie95
Joined: 11 Apr 2017 Location: Canada
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Posted: Thu Nov 16, 2017 3:52 pm Post subject: |
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Thank you both for the help, but unfortunately they're not looking for a postal code (I gave them the old and new format). I have no idea what they're looking for and neither do my Korean co-teachers. |
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PRagic
Joined: 24 Feb 2006
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Posted: Thu Nov 16, 2017 5:25 pm Post subject: |
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Have one of your co-teachers call them. |
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BigBuds
Joined: 15 Sep 2005 Location: Changwon
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Posted: Fri Nov 17, 2017 12:27 am Post subject: |
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He may be asking for your Customs ID number which is your Alien Registration number without any spaces and is 13 digits long.
If you submit you Alien Registration number with the dash in the middle it seems to confuse them for some unknown reason. |
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Marinx
Joined: 28 Aug 2017
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Posted: Fri Nov 17, 2017 1:45 am Post subject: |
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Find out who the shipper is and call them directly for more help, they may have an alternate tracking# you can give to customs. |
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CentralCali
Joined: 17 May 2007
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Posted: Fri Nov 17, 2017 2:10 pm Post subject: |
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PRagic wrote: |
Should be a 6 digit postal code on any mail addressed to you at your residence. It'll look like xxx-xxx. Some areas have switched to a 5 digit postal code. For either, you can just stop by your local post office and ask. Good luck! |
The entire country has switched to the 5-digit ZIP code. |
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BigBuds
Joined: 15 Sep 2005 Location: Changwon
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Posted: Sun Nov 19, 2017 11:58 pm Post subject: |
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CentralCali wrote: |
PRagic wrote: |
Should be a 6 digit postal code on any mail addressed to you at your residence. It'll look like xxx-xxx. Some areas have switched to a 5 digit postal code. For either, you can just stop by your local post office and ask. Good luck! |
The entire country has switched to the 5-digit ZIP code. |
But websites like Gmarket and 11th Street are still only accepting the old post codes for orders. Their sites won't accept the new post codes. |
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brimarie95
Joined: 11 Apr 2017 Location: Canada
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Posted: Mon Nov 20, 2017 1:22 am Post subject: |
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Thanks for the replies everyone! I appreciate it! My coat is finally on its way to me. It was shipped with DHL and is being transported by Ace Express in Korea. Ace express called customs on my behalf to see what the issue was and it turns out customs didn’t need any more info from me, they were just being shady. All they needed to do was send me the bank account number to pay duty and tax. It’s a pretty pricy coat that my Mom ordered for me as a Christmas gift so maybe someone at customs just really wanted to keep the coat 😬 |
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lawyertood
Joined: 17 Jan 2003 Location: Seoul, Incheon and the World--working undercover for the MOJ
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