Teacher Discussion Forums

[kslausanne]

Has anyone had any problems with this magazine? I subscribed to the digital and print editions almost 1 month ago, and I have received my printed magazine. However, I am unable to access the digital edition and the archives, despite following the instructions on their website. I have sent at least 3 emails to them over the last few weeks asking for assistance, but have received absolutely no response. They offer a digital-only subscription, so I'd advise people to be careful if this is their level of customer service.

[Luke Zimmermann]

About 2 years ago i emailed ETP an article for publication and never heard anything. i sent them 2 or 3 follow-up emails to ask if they had received my article. No response. I must say that I found that quite annoying. It takes a long time to write an article and they don't even acknowledge receipt.

[Brian]

I emailed the editor, Helena Gomm, three or four times last year. She wrote a personal email response each time - and usually within a day of me emailing her.

Brian

[Luke Zimmermann]

Thanks, Brian, that's good to hear. I was in contact with a male editor but I don't remember his name. Would you have Helena Gomm's email address please? I might try again.