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Alien abductee
Joined: 08 Jun 2014
Posts: 527
Location: Kuala Lumpur
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 Posted: Thu Jul 17, 2014 1:06 am Post subject: |
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| Blingcosa wrote: |
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| Very professional by Chinese school standards with an adult affluent cliental. |
'Very professional' - they are nazis who treat you like children. When I was there they issued a '10 Commandments of customer service' which included things like 'smile', 'always offer to help' and 'call the customer by name'. |
This sounds like any big company in the service industry. |
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jimpellow
Joined: 12 Oct 2007
Posts: 913
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| Posted: Thu Jul 17, 2014 3:17 am Post subject: |
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| Blingcosa wrote: |
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| Very professional by Chinese school standards with an adult affluent cliental. |
'Very professional' - they are nazis who treat you like children. When I was there they issued a '10 Commandments of customer service' which included things like 'smile', 'always offer to help' and 'call the customer by name'. They issued 'whiteboard standards' which stipulated how to set out your boardwork. They have a guy come around and check each centre according to a 300+ point manual.
'adult affluent cliental' - rich assholes with a massive sense of entitlement
I worked at several schools - the second one was in a shopping mall, with classroom windows that looked out into the mall. Families would come and window-shop at my classroom. Very odd. Yes, just like a zoo.
The average stay at Wall St is just over one year. The vast majority of FT get out after one year. Actually, the money is terrible when you work out your hourly rate. Just not worth it. Don't do it. Consider yourself warned. |
"Professional" is a very subjective word. If I were running a center I would want the teachers to dress professionally, call customers by their names, etc. But your point is well taken in that I am happy I never joined them for the reasons you outlined above. I do think Wall Street would appeal to a certain type of teacher who is looking for structured corporate employment. |
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Riff Raff
Joined: 09 Jun 2014
Posts: 85
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| Posted: Thu Jul 17, 2014 7:13 am Post subject: |
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| Sounds the same if not worse than Disney English and other chain schools. "Come into my web," said the spider to the fly. |
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