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Leopalace Move out Cleaning Fee - Negotiable?

 
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dekkard



Joined: 01 May 2010
Posts: 69

PostPosted: Wed Feb 18, 2015 8:53 am    Post subject: Leopalace Move out Cleaning Fee - Negotiable? Reply with quote

I'll be leaving my Leopalace soon and they're going to charge me a ridiculous 40,000 yen cleaning fee when I move out.

Has anyone ever negotiated a reduction in this fee? I cannot believe it genuinely costs anything near 40k to clean a 2DK.
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kpjf



Joined: 18 Jan 2012
Posts: 385

PostPosted: Wed Feb 18, 2015 8:59 am    Post subject: Reply with quote

It took me about 5 seconds to find this


http://en.leopalace21.com/guide/service.html

Quote:


Cleaning fee at the move-out:
1K 27,540 Yen ~
(Basic cleaning fee)




This would have been in your contract I imagine?? Of course it's higher than the 27,540 stated but maybe that is because it's 2DK not 1K. Not being rude, but if you signed the contract and simply didn't read this there's not much than can be done.
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dekkard



Joined: 01 May 2010
Posts: 69

PostPosted: Wed Feb 18, 2015 9:03 am    Post subject: Reply with quote

I was aware of the fee when I signed the contract. I asked several months ago what the exact fee is and was told about 30k but that person must have assumed I have a smaller apartment.

Even when matters are contracted there is always room for negotiation I have found. Just curious if anyone has managed it.
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jkcm25



Joined: 26 Apr 2013
Posts: 13
Location: Canuckistan

PostPosted: Thu Feb 19, 2015 3:56 am    Post subject: Move-IN Cleaning Fee Reply with quote

Hello, don't wanna hijack the OP's topic, but since we are on the subject of cleaning fee stipulated from the Leo Palace contract, I am wondering
if "Move-In" Cleaning Fee is the norm too?

They charge you a cleaning fee before you even move-in and I thought that it is just ridiculous since it is a double charge that they try to impose BEFORE and AFTER you move in.

Is "Move-IN" Cleaning Fee a norm too? Or are they trying to Jack up fees on the upfront cost?

Thoughts anyone?
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dekkard



Joined: 01 May 2010
Posts: 69

PostPosted: Thu Feb 19, 2015 4:09 am    Post subject: Reply with quote

If I remember rightly, I was offered 'anti-bacterial' cleaning of the apartment before I moved in and I said no.

It does look like they're taking the p**s. Making the old tenant and trying to get the new tenant to pay for essentially the same thing.
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Master Shake



Joined: 03 Nov 2006
Posts: 1202
Location: Colorado, USA

PostPosted: Thu Feb 19, 2015 1:38 pm    Post subject: Reply with quote

dekkard wrote:
If I remember rightly, I was offered 'anti-bacterial' cleaning of the apartment before I moved in and I said no.

It does look like they're taking the p**s. Making the old tenant and trying to get the new tenant to pay for essentially the same thing.
I had the same situation when moving in. "The place looked clean enough already" I told them, and they reluctantly waved the fee.

Yes, it does look like they are trying to get you both coming and going on cleaning fees.
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jkcm25



Joined: 26 Apr 2013
Posts: 13
Location: Canuckistan

PostPosted: Fri Feb 20, 2015 12:21 pm    Post subject: Reply with quote

dekkard wrote:
If I remember rightly, I was offered 'anti-bacterial' cleaning of the apartment before I moved in and I said no.

It does look like they're taking the p**s. Making the old tenant and trying to get the new tenant to pay for essentially the same thing.


Dekkard, I think you are absolutely right. I just checked the figure and it refers to the "Antibacterial bs" and it should have been optional charge. I'll get them to waive this fee.
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rxk22



Joined: 19 May 2010
Posts: 1629

PostPosted: Sat Feb 21, 2015 8:35 am    Post subject: Reply with quote

It is more and more a buyers market. I have never paid key money, even if advertised that it had it. I would negotiate and ask to not pay the leaving cleaning fee, and tell them to screw off for the moving in cleaning fee. Really, I have to pay to have my apartment cleaned before moving in?
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