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What do you think of the EF 10% scam?
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Bertrand



Joined: 02 Feb 2003
Posts: 293

PostPosted: Fri Jul 25, 2003 7:10 am    Post subject: What do you think of the EF 10% scam? Reply with quote

(This came up in another post and I was wondering what TEFLers in China thought. I'd be particulary interested in hearing from current EF staff.)

One problem EF English Farce are currently facing at the moment is what is known as the 10% scam, taken to great heights by many a diverse EF franchise.

The situation is as follows: for every student that enrolls on a course at an EF school, that school must - as part of its franchise agreement - pay 10% of all such fees to head office.

They have a system called EFACS onto which all students must be placed upon registration (this allows head office to tally income with students).

HOWEVER, many schools simply don't place students on the system thereby avoiding having to pay this commission to head office. Instead, they either put the students on the register (what EF call the 'attendence sheet') in pencil (or they simply don't bother doing anything).

The problem is, however, that as a teacher you are responsible for ensuring that ALL and ONLY EF students are in the classroom (it states this in the contract and job description where it refers to "EF clients"; if they are not on the system, they are not a client). It even states in your contract that, at the start of the first lesson, you are to check to see that everyone in the class has a validated receipt. If they are not on the EFACS system they will not have a (validated) receipt.

So what do you do? Tell head office and get sacked by what in one sense is your immediate employer (the school that is running the scam) or not tell head office thereby making yourself party to the fraud (that head office may well prosecute)?

Also, if the students are not on the EFACS system, no book will be sent from head office. Accordingly, you will find many EF students around China who have got a discount on their course for not insisting on a book. (And there are many, many schools that 'help each other out' in this regard by stockpiling books for other schools for when they themselves may need them.)

You will find that at many schools, most meetings and training sessions are not about TEFL matters but, rather, are about finding ways of keeping more and more students off the EF EFACS system.

What do you as a TEFLer in China think of this? How should TEFLers cope/react, etc.?


Last edited by Bertrand on Thu Jul 31, 2003 7:13 am; edited 1 time in total
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richard ame



Joined: 16 Jan 2003
Posts: 319
Location: Republic of Turkey

PostPosted: Fri Jul 25, 2003 7:31 am    Post subject: Whats in it for you ? Reply with quote

Hi Bert
Seems to me you have two options go to the guy who's running the scam and ask him wheres your share if you don't like his answer then write to the head office and blow the whistle ,less mercenary types who may have a conscience may disregard the first option. Seems clear enough to me .
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Alex Shulgin



Joined: 20 Jul 2003
Posts: 553

PostPosted: Fri Jul 25, 2003 12:30 pm    Post subject: Reply with quote

I think that this thread will fall off the board as soon as somebody from EF sees it and emails to complain
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Lucy Snow



Joined: 16 Jan 2003
Posts: 218
Location: US

PostPosted: Fri Jul 25, 2003 1:47 pm    Post subject: Reply with quote

We could all bet on how long this thread stays on.
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dduck



Joined: 29 Jan 2003
Posts: 422
Location: In the middle

PostPosted: Fri Jul 25, 2003 3:17 pm    Post subject: Reply with quote

Alex Shulgin wrote:
I think that this thread will fall off the board as soon as somebody from EF sees it and emails to complain


Why should they complain? If I worked for EF I would be emailing the original poster asking for details. I would also leave a message saying that the matter is being investigated, if any hard evidence come to light there will be prosuctions.

Wouldn't this short of behaviour increase EF's reputation, not diminish it?

Iain
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Roger



Joined: 19 Jan 2003
Posts: 9138

PostPosted: Sat Jul 26, 2003 1:27 am    Post subject: Reply with quote

I like this scam better than the ordinary ones that come in uncounted forms and shapes. THis is a classic "cosy deal".
Here, a minority of students get a 'rebate' or 'discount' for not using more or less useless textbooks (not that textbooks per se are bad, but if students do not like to use books then the books get useless, and most textbooks in China end up being a mere showpiece).
EF headquarters gets a share in profits (some would say a 'fair' share, implying that EF deserves a far worse deal than they were able to negotiate with their cheating Chinese franchise-takers).
The franchise-taker makes extra money which allows him to survive even though he has to pay royalties to an overseas-based private business and is employing foreign teachers.
And teachers have all the support from their employer they need - no more and no less.

Any time you want to blow the whistle in China, you should first look out for a new job!
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arioch36



Joined: 21 Jan 2003
Posts: 3589

PostPosted: Sun Jul 27, 2003 10:11 pm    Post subject: Reply with quote

How about the language school scams where the public school teacher gets a kickback for each student they deliver for a language schools summer program? Would you like to be the child whos parents said no?
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Bertrand



Joined: 02 Feb 2003
Posts: 293

PostPosted: Mon Jul 28, 2003 4:09 am    Post subject: Re: Whats in it for you ? Reply with quote

richard ame wrote:
Hi Bert
Seems to me you have two options go to the guy who's running the scam and ask him wheres your share if you don't like his answer then write to the head office and blow the whistle ,less mercenary types who may have a conscience may disregard the first option. Seems clear enough to me .


The problem is that, if you tell head office, they in turn ask the school if it is true (!) and then you are fired. Remember, no one person wishes (or dares) to make someone (especially a franchise owner, a paying customer) 'lose face'. They would rather shoot the messenger.
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Bertrand



Joined: 02 Feb 2003
Posts: 293

PostPosted: Mon Jul 28, 2003 4:11 am    Post subject: Reply with quote

dduck wrote:

Why should they complain? If I worked for EF I would be emailing the original poster asking for details. I would also leave a message saying that the matter is being investigated, if any hard evidence come to light there will be prosuctions.

Wouldn't this short of behaviour increase EF's reputation, not diminish it?


In a country where standards had some weight, yes. But this is EF and China; not a good mix.
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dduck



Joined: 29 Jan 2003
Posts: 422
Location: In the middle

PostPosted: Mon Jul 28, 2003 8:04 pm    Post subject: Reply with quote

Bertrand wrote:
In a country where standards had some weight, yes. But this is EF and China; not a good mix.


I'm no lawyer but that definitely looks like libel to me. Shocked

Iain
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Belmont



Joined: 12 Jul 2003
Posts: 125
Location: Southern California

PostPosted: Wed Jul 30, 2003 3:59 am    Post subject: English First Reply with quote

Can anyone give me an overall picture of what English First is like? Are they reputable, generally speaking? I know they have schools all over the place and each school is different. Thanks! Jim
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Bertrand



Joined: 02 Feb 2003
Posts: 293

PostPosted: Thu Jul 31, 2003 5:15 am    Post subject: Reply with quote

dduck wrote:
Bertrand wrote:
In a country where standards had some weight, yes. But this is EF and China; not a good mix.


I'm no lawyer but that definitely looks like libel to me. Shocked


Bring it on, bring it on. Many of us would welcome an internationally recognised forum from which we could present exactly what we have on EF English Farce China. The cognoscenti mandarin elite of EF would not dare (not after having put it into writing that they are fully aware of the scam and its wide-spread nature, but are not prepared to prevent the schools firing those that do not wish to take part).

EF, as an isthmus between the mainland and TEFL, is a joke; it's an amalgam of idiots. In short,

Ex nihilo nihil fit
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Bertrand



Joined: 02 Feb 2003
Posts: 293

PostPosted: Thu Jul 31, 2003 5:20 am    Post subject: Reply with quote

Alex Shulgin wrote:
I think that this thread will fall off the board as soon as somebody from EF sees it and emails to complain


Complain about what? Can they complain about something that they themselves have stated in writing exists in a widespread fashion but about which they are not prepared to do anything (apart from continuing to employ non-native speakers, those with no degrees (not even BAs!), and those with no TEFL certificates). EF head office China is a classic example of the Panglossian Paradigm (not that I would expect anyone currently working with EF to be able to understand what I mean, [or even what it is]).
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Cobra



Joined: 28 Jul 2003
Posts: 436

PostPosted: Thu Jul 31, 2003 5:38 am    Post subject: Reply with quote

This appears more a business management problem than teacher relations one.

Why can't ESl teachers in China just do the job they are paid to do and let the business people do their thing?

If the main company has not protected itself with proper accounting/audit/inspection safeguards, what business is it of a teacher.

And so what if your employer is a rip-off artist scumbag? Are you the one being riped off?

Now about your contract obligations - if someone shows up for class who does not belong there according to your official roster, tell them they do not belong there and move on with your class. You are not the gestapo.

This non-problem is like making a mountain out of a mole hill. No teacher is going to be sued in China for such a thing. Get real amigo!
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Bertrand



Joined: 02 Feb 2003
Posts: 293

PostPosted: Thu Jul 31, 2003 6:43 am    Post subject: Reply with quote

Cobra wrote:
This appears more a business management problem than teacher relations one.
Why can't ESl teachers in China just do the job they are paid to do and let the business people do their thing?


Interesting retort. So you would be quite willing to defraud your employer, would you? Very interesting. Unfortunately, EF English Farce do NOT share your laissez faire attitude; as evinced by this being stated in a prominent position in the job description. Also, imagine if you were given a week's notice to prepare a course of lessons for 4 students, only to walk into a room of 4 REGISTERED students and no less than 12 UNREGISTERED students. Allusions to "letting the 'business people' [presumably some form of different, more intelligent race] do their thing" actaully equates, in this case, to the following advice: "defraud your employers". Very strange.....

Cobra wrote:
If the main company has not protected itself with proper accounting/audit/inspection safeguards, what business is it of a teacher.


"Main" company? What on earth are you talking about? There is only one company and it sells franchises to business syndicates who become part of that company and thus subject to its rules and regulations (and contracted responsibilities). If I have to explain this to you then I would suggest you should not be commenting on this issue.

In addition, it may not have crossed your mind, but not everyone is that prepared to defraud their immediate employer and thus leave themselves open to possible prosecution (not to mention feelings of guilt, shame, lack of reference, etc.). Besides, the firm has "protected itself with proper accounting/audit/inspection safeguards", it's called the EFACS system (if you had read my message before replying you would know this). The schools however, that is, the franchise owners, have discovered a way to navigate around these safeguards; they dump the fraud on their teachers hoping, presumably, that they will be too daft to see, or like yourself, will be unconcerned with "mere" contracted responsibilites.

Cobra wrote:
And so what if your employer is a rip-off artist scumbag? Are you the one being riped off?.


I'm speechless and will not respond. However, I have a 4-year old by my side so I will turn over to him! He writes: Help! There is a woman being attacked over there! (A stranger shouts out) "Am I the one being attacked?"

The logic of a 4-year old boy that is intractable to a TEFLer in China! Not a great attitude; though an EF school may well express a wish to employ you now! (And I can see that you must fit right in over there with the Chinese rip-off artists.)

Cobra wrote:
Now about your contract obligations - if someone shows up for class who does not belong there according to your official roster, tell them they do not belong there and move on with your class. You are not the gestapo.


VERY naive. It is exactly that response that has got a lot of people (no less than 16 to my knowledge and according to documentary evidence currently being collected) sacked from various EF English Farce schools around China.

So you really think the school will allow a teacher to throw paying customers out of a class....? (Remember, the student has paid their course fees, it is just that the school has not placed that student on the EFACS system, thereby circumventing having to pay the 10% commission of those said fees to head office). How do you PROVE there are non-EF clients in your class? Do you really think EF English Farce is going to send someone down - on spec - from Shanghai to, say, Guangzhou? Or up to, say, Harbin? Besides, schools now no longer merely 'pencil in' 'extra' (i.e., non-registered students), rather, having taken the scam up to the next level, they just print off a whole fake attendance sheet on word which is given to the teacher. The other sheet is the one on the EFACS system and is all anyone from head office ever sees. (And when visits are made all that is shown to the head office representative is a copy of the same one placed on the system. The teachers' copies will either be burnt (I have seen this with my own eyes prior to a visit from head office) or, more likely, the visit will happen to come on the teachers' day off.)

The Gestapo I am not, what I am, however, is someone who does not expect a large, multi-national corporation that purports to strive for excellence to put their contracted employees in a position whereby they defraud their immediate employers, become party to fraudalent activities, are expected, as part of normal procedure, to sign forged attendence records, etc. (And such aspects of the position are not usually advertised!)

Cobra wrote:
This non-problem is like making a mountain out of a mole hill. No teacher is going to be sued in China for such a thing. Get real amigo!


Interesting, very interesting. So, in your mind, only those actions that have immediate LEGAL consequences are actions that are worthy of thought, reflection, standards, morals, a response?

So, and working in concert with your logic, if you got promises that you would not be sued for, say, stealing 10,000 Yaun a week from your employer's head office bank account you would do it? (I would be careful of what you say, though if you can't see this anology......)

Also, would you be so keen to do this for an EF English Farce school in, say, Saudi Arabia where theft is punished by the 'removal' (official term) of the offender's hands? I doubt you would act like a unconcerned mainland TEFL beachbum there!

There is no difference between being a teacher with EF in China and going along with this fraud and stealing directly from your employer's bank account. Maybe theft as a concept is okay for you - maybe it is even okay for you to steal from your employer - but for many of us it is NOT.(Besides, prosecutions seem to be on the horizon and sackings are abound.)


Last edited by Bertrand on Thu Jul 31, 2003 7:10 am; edited 3 times in total
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