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telephone interview

 
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flashdan



Joined: 10 Oct 2006
Posts: 5
Location: sheffield

PostPosted: Thu Oct 19, 2006 4:46 pm    Post subject: telephone interview Reply with quote

i've got a telephone interview for a teaching post in india. Its in a private school teaching music anf the performing arts mainly to english and british kids though there will be americans and other nationals there

i was looking for some advice as to what to expect from a interview over the phone and some hints and tips on how to put across the right inmpesion all advice greatfuly recived

also what sort of questions are must ask for when preparing to work abroad
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Gregor



Joined: 06 Jan 2005
Posts: 842
Location: Jakarta, Indonesia

PostPosted: Fri Oct 27, 2006 10:21 am    Post subject: Reply with quote

The only advice for a phone interview is to be confident, be honest, and be yourself.

This means being honest about your opinions on how things should be done. They will ask you trick questions, and if your answer is, "I don't know. It sort of depends on..." then SAY that. Believe it or not, that's probably the right answer. Also, let them know that you are nervous, if that's the case. There's nothing wrong with that. They will be ready with a phone interview. They WILL ask what they want to ask, but you will make the impression you want to make if you can disarm them and steer them away from the formality of an interview. Make it into a friendly conversation. Even TELLING them that that's what you're doing (if it comes up) is perfectly OK.
This is both the honesty and the confidence part. In doing this, you are basically telling them, "You need to hire me. I am frank and honest, and professional."
It's the attitude you want to convey. You know what you're doing, you know how to do it, you know how to work with others, and you are excited (but not anxious!) about the prospect. This phone interview is a formality, because you are the ONLY candidate for the job.
(Don't be arrogant. Just CONFIDENT is all. Don't insult them. I'm just addressing your mindset during the conversation.)

Obviously, I'm assuming that you have some knowledge of the subject matter, i.e. what you will teach and HOW you will teach it.

What should YOU ask? Well, it very much depends on what experience you have living abroad. Ideally, you can pretend to think for a moment and then ask questions like, "Oh, I don't know...how big will my flat be?" Asked in such a way that says you don't really care; that you are just asking questions because they seem to want you to do so.
THIS gives the impression that you know what you're getting into and you are not a flight risk.

However. If you really have no idea what you're getting into, then you DO want to know how far your flat will be from work, and if you will have to live with other teachers. Is there a supermarket near the flat or school? What sort of hours will you be expected to work? Will you be required to participate in extra-curricular activities?
I'm reluctant to even mention this because it's rather insulting to your common sense, but just in case - make sure you know what the SALARY will be, and if you have to pay rent out of that, how much will the RENT be?

If you decide to ask these questions, that's fine. You're still cool. They're all legitimate questions. You may be 100% chill with doing the job and living abroad, but these questions are details. You can't guess these things, even with 50 years' experience living abroad and teaching. So if you DO ask them (or anything else you care to know), ask them as though it's just a routine; a matter of course.
Talk like it's YOUR JOB already. Again, don't be arrogant, but just confident. YOUR confidence gives THEM confidence in YOU.
I have been on both sides of these interviews, and I know how to control them from either side. And I am here to tell you that it is EASIER to control them as an interviewee (like you), IF you know what to do and can do it with confidence.
Confidence is the key.
Good luck. Let us know how it goes.
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MikeySaid



Joined: 10 Nov 2004
Posts: 509
Location: Torreon, Mexico

PostPosted: Fri Oct 27, 2006 5:09 pm    Post subject: Reply with quote

A follow-up question to the OP's.


I speak Spanish. If I get a phone interview with a school in Latin America, should I use Spanish or English?
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Guy Courchesne



Joined: 10 Mar 2003
Posts: 9650
Location: Mexico City

PostPosted: Fri Oct 27, 2006 5:19 pm    Post subject: Reply with quote

More often than not, English. Most people doing the interviewing are other foreigners, or at least they'll speak English. The phone interview is often a tool used to gauge your accent and English abilities, especially when a non-native speaker is applying.
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MikeySaid



Joined: 10 Nov 2004
Posts: 509
Location: Torreon, Mexico

PostPosted: Fri Oct 27, 2006 5:38 pm    Post subject: Reply with quote

Guy Courchesne wrote:
More often than not, English. Most people doing the interviewing are other foreigners, or at least they'll speak English. The phone interview is often a tool used to gauge your accent and English abilities, especially when a non-native speaker is applying.


So as a Native Speaker of English... stick with that one, eh?
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Guy Courchesne



Joined: 10 Mar 2003
Posts: 9650
Location: Mexico City

PostPosted: Fri Oct 27, 2006 5:44 pm    Post subject: Reply with quote

Yep. Just be you. I guess if they ask about your Spanish abilities, go ahead and show them, but I've never seen that to be the case.
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sheeba



Joined: 17 Jun 2004
Posts: 1123

PostPosted: Sat Oct 28, 2006 6:23 am    Post subject: Reply with quote

Some good tips from Gregor - someone actually in the position of actually doing these interviews. I was taken on from a phone interview and I would advise you just to use your intuition. You can tell an awful lot about someone and a position just from their speech. If something sounds shady then press for an answer. And one thing I've learnt - Get the important information in writing.
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MELEE



Joined: 22 Jan 2003
Posts: 2583
Location: The Mexican Hinterland

PostPosted: Sat Oct 28, 2006 3:23 pm    Post subject: Reply with quote

Guy Courchesne wrote:
More often than not, English. Most people doing the interviewing are other foreigners, or at least they'll speak English. The phone interview is often a tool used to gauge your accent and English abilities, especially when a non-native speaker is applying.


I've actually had a two people comment on my English when I was interviewing them! Surprised One said, "Where did you learn English?", ummm, from my parents....
The other came right out and said, "Your English is really good."
I guess they assumed a hiring director in Mexico would be a Mexcian... You all know what assume makes.

I disaggree a little with Gregor on the questions you should ask. We send a fairly extensive pre-interview pack by email that should answer all the basic questions. But I personally get uneasy about someone if 1) they ask a question I know was answered clearly in that pack, or 2) they don't have any questions for me (or ask something in a way that seems like they don't really care). Both give me a feeling they aren't taking the job seriously. I also once got a question that totally turned me off to the person, because it showed they had done 0 investigation into our location. It was one of the most ingorant questions I've ever gotten about Mexico and I could hardly respond, my jaw dropped so far I couldn't get my mouth closed. Your questions should be of the "I want to know more about X" type.
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Gregor



Joined: 06 Jan 2005
Posts: 842
Location: Jakarta, Indonesia

PostPosted: Tue Oct 31, 2006 11:39 am    Post subject: Reply with quote

MELEE wrote:
Quote:
I disagree a little with Gregor on the questions you should ask. We send a fairly extensive pre-interview pack by email that should answer all the basic questions. But I personally get uneasy about someone if 1) they ask a question I know was answered clearly in that pack, or 2) they don't have any questions for me (or ask something in a way that seems like they don't really care). Both give me a feeling they aren't taking the job seriously.

This is a good point, and it covers two things I didn't think of, or convey: One, I assumed that the questions the interviewee were to ask had NOT previously been addressed (by all means, read the available literature an employer might provide!!). I have done phone interviews having NO expectation that the applicant knew anything, and I have received phone interviews for which I had not been previously given information. If you have info on the company, read it first, and if you want clarification, make it clear that you KNOW what the reading material said, BUT...
Number two, I didn't really suggest (or mean to suggest, anyway) that the applicant ask a question as though he or she didn't really CARE. Did I actually say THAT?
Yeah, I guess I did.
What I meant was to ask it in such a way that it didn't really matter much what the answer would be; in a tone that says, "This isn't a big deal, but.."

What I was getting at was, I remember my interview for the DoS job in China. I was in Indonesia at the time, with a number of years' experience under my belt. I pretty much knew what I was getting into, and I was unconcerned about variables and well aware of lies that could be told. In short, I had no questions the interviewer could possibly answer to my satisfaction. I was prepared to just take things as they came. But she was VERY disappointed that I didn't have any questions. She took that to be ignorance. She seemed to take it to mean that I didn't have the sense to take care of myself, or something like that, so I tried to make her feel better by giving her some "standard" questions she might expect from a newbie.

A couple years later, I encountered a similar situation, from the other side. This guy was just a little bit TOO chill and it made me nervous. Like my predecessor, I pushed for a question he might have, and I recognized, in his response, the same attitude I'd had a couple years before, in his position. He thought for a few seconds and finally asked (I shall never forget this), "Uh, do they have beer in China?"
I laughed and told him that yes, we do, and that's it. I gave him the job. The job he already had, as far as he was concerned.
THAT sort of thing is what I'm talking about. This guy (and me, before) had ZERO questions, but if you must ask something, ask it as though you are just helping the interviewer relax. You don't have any concerns, so what's to question?
That's all I meant. You SHOULD have some idea what you're getting into.

On the other hand, MELEE, you also said this:
Quote:
I also once got a question that totally turned me off to the person, because it showed they had done 0 investigation into our location. It was one of the most ignorant questions I've ever gotten about Mexico and I could hardly respond, my jaw dropped so far I couldn't get my mouth closed.

Now, if this refers to a question like my mother might ask, such as, "By the way, is Mexico in Europe or Asia?" I'd understand 100%. I'd react the same way. You should know at least vaguely where it is you are going, and what the predominant language spoken there is likely to be. That sort of very basic thing.
But I never did what anyone would call extensive research into a place before I went there. I've always preferred that sort of thing to be a pleasant surprise (and it always IS pleasant; that's just how I'm built).

Naw. I need to stop. Because now I don't know what I'm trying to say. Because if you HAVE a very basic, fundamental question about where you're going, you can find the answer. Don't ask interviewers stupid questions (and forget what your 1st grade teacher told you, there IS such thing as a stupid question).
I guess I'm just saying that I don't really expect an applicant to do a lot of research. If he or she comes across as professional, and the details of the country don't much matter, (s)he'll do the gig regardless, then I'm happy to give him or her a job.
But that's just me. Other interviewers might be different, AND you should know whether a question is stupid or not. (By the way, forget what your first grade teacher told you; there IS such a thing as a stupid question.) If you don't, you're not ready for the interview. If you don't have time to prep, don't ask the question.
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MELEE



Joined: 22 Jan 2003
Posts: 2583
Location: The Mexican Hinterland

PostPosted: Tue Oct 31, 2006 3:02 pm    Post subject: Reply with quote

Gregor wrote:

In short, I had no questions the interviewer could possibly answer to my satisfaction. I was prepared to just take things as they came. But she was VERY disappointed that I didn't have any questions. She took that to be ignorance. .


I totally understand that, that's how I feel when interviewees have no questions. I want laid back teachers, but not so laid back they'd take any situation without checking it out first.



Gregor wrote:

Now, if this refers to a question like my mother might ask, such as, "By the way, is Mexico in Europe or Asia?" I'd understand 100%. I'd react the same way. You should know at least vaguely where it is you are going, and what the predominant language spoken there is likely to be. That sort of very basic thing.

It was exactly that type of question. Google is your friend people. Before an interview, google the name of the city where the job is and read a little bit. There is actually an article on the net that totally trashes the city where we are located. I expect people to ask me questions about that (and they very often do). Other good questions are about the other teachers, for example in the application packet, it says there are 15 native English speaking teachers from a variety of countries. Some very good questions I've got is which countries are they from? What is the general educational background and experience of the other teachers? Do they socialize together? What sorts of things do they like to do in their free time? Another good set of questions is similar but about the students. Sometimes teachers ask for more information about our benefits package, which is fine, but personally, I get turned off by people who are too interested in money. It does show though, that they have read the info I sent and are weighing all their job possibilities, which is a good thing.
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