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Teaching business English
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jefi



Joined: 12 Jan 2007
Posts: 2
Location: France

PostPosted: Thu Jan 18, 2007 4:16 pm    Post subject: Teaching business English Reply with quote

I'm considering looking into teaching business English. What will employers require on top of CELTA etc?
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John Hall



Joined: 16 Mar 2004
Posts: 452
Location: San Jose, Costa Rica

PostPosted: Thu Jan 18, 2007 6:32 pm    Post subject: Reply with quote

CELTA is all that you need. Some type of experience or education in business is helpful, but not necessary. I started doing Business English with only a CELTA, and I have been doing it now for about 8 years.
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Guy Courchesne



Joined: 10 Mar 2003
Posts: 9650
Location: Mexico City

PostPosted: Thu Jan 18, 2007 7:33 pm    Post subject: Reply with quote

On top of what John Hall says, I'll add that you need the ability to resist trying to teach business (especially if you have no experience in business) as opposed to teaching English. Sounds silly, or obvious, but it's one a lot of people somehow miss.
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guangho



Joined: 16 Oct 2004
Posts: 476
Location: in transit

PostPosted: Thu Jan 18, 2007 7:44 pm    Post subject: Reply with quote

On top of that, having a speciality helps. If you have a background in banking for example, pitch that on your CV/cover letter.
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stumptownrower



Joined: 14 Jan 2007
Posts: 2

PostPosted: Fri Jan 19, 2007 12:32 am    Post subject: Sorry to break in on conversation Reply with quote

but Guy, can you please try to contact me? My PM messages to you sit in my outbox for reasons unknown to me. If you can't reach me by my regular email, please try [email protected].
Thanks,
Chris
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Stephen Jones



Joined: 21 Feb 2003
Posts: 4124

PostPosted: Fri Jan 19, 2007 1:11 am    Post subject: Reply with quote

PMs sit in the Outbox until the other guy reads them then they are transferred to the sentbox
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Bayden



Joined: 29 Mar 2006
Posts: 988

PostPosted: Fri Jan 19, 2007 2:00 am    Post subject: Reply with quote

In my mind there's no such thing as 'business English'.
Well maybe there is, but it's really no more than new vocabulary, so if your students don't already have a working knowledge of English (how to form sentences, grammar etc) and don't already have 'business Chinese' all you'll be doing is teaching them English.
If they do, you'll be teaching them business vocabulary.
What do they need it for? In my experience most need it for replying to emails regarding late orders, quality problems, negotiating orders, quantities, delivery times etc by email.
I have accumulated a few friends on my MSN Messenger who often ask me to help them formulate emails or translate emails they have received from foreign customers.
Something to keep in mind is that English is the international language of trade, so many of the people they deal with are also using English as a second language. This can lead to some confusion to Chinese used to standard english.
This is an example of something I was asked to translate and an example of the type of thing your business english students will want to learn about.
This from an Italian firm.
Quote:
I hope you are doing well and business progresses fine.

As I told you when I was leaving, I'm very interested in some of the activities you are doing, in particular all the gas part (burners, spark system, harness and switches for the knobs).
It would be great to have some more details about the real possibilities we have to boost that business that appears to me very productive. In particular I'd like to get some planning availability indication and cost indication for the above mentioned gas system components for a cooktop volume of approximately 300000 units per year (consider average 4 burners per unit).
Even without drawings, I bet you made the decision to design your burners to easier the substitution of the set today in use; any further detail in this direction would be helpful too.

Another great opportunity I saw in your show room is the "stone" cooktop, the one made with the composite material, very coloured. For that purpose I'm here attaching a drawing of a today family of glass cooktop that might get that technology instead. It would be great if you could give some feedbacks about the feasibility of this cooktop, including color availability (you mentioned a big variety of colors). After defined feasibility and selected the color, it would be great to have some samples to mount a unit and see its temperature behaviour.

I'm also interested in the "oxidation" (I'm using your definition) of the stainless steel we have seen again in your show room: any detail (color, cost, reliability and so on) also in that sense would help a lot.

I realise I'm asking you something that is not strictly what Deli manufacture and probably Deli core business: I'm very open to explore any kind of cooperation method you'd consider appropriate for this kind of business.

Best Regards
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tedkarma



Joined: 17 May 2004
Posts: 1598
Location: The World is my Oyster

PostPosted: Fri Jan 19, 2007 2:39 am    Post subject: Reply with quote

Personally, I think experience in the business world is critical if you wish to teach business English. It is VERY different - and your students and their expectations are VERY different from teaching general English.

Teachers who think the difference between Biz English and Gen English is the difference between teaching:

"The pen is on the desk"

and the "Pen is on the photocopy machine"

will be sorely disappointed when their contract is not renewed.

Business people sitting in an English class have a very specific agenda: The English they need to improve their business and/or sales. These are not housewifes sitting in an English class for a social encounter with a foreigner, or school kids sitting in a class because their parents want them to.

A CELTA to me - is a nice qualification - but I would look for real world business experience FIRST.

Uh . . . let the flames begin. Just my opinion.

Just as a quick edit - let me expand a bit. I was teaching at an excellent EAP program in Saudi Arabia about six years ago - and the reading materials for a Biz Eng class were written by a very skilled and well educated EFL teacher with many years experience. He, however, had no real world business experience. The materials for the class, developed by this teacher, quickly lost any credibility - and the students just blew off the course - as the reading book included lots of references to business and work situations that would just not happen in the real world. The funniest was a Sales Manager (!) telling his salesmen that a HUGE drop in sales was "Okay, because people just aren't buying right now"!!!!!!

Anyone who has worked in a business environment would know that the Sales Manager would be screaming for your b*lls and telling you that you ALL would be fired if you didn't turn the situation around.

This is just ONE of many many silly errors I have run across by non-business people teaching business English.

You will simply lose all respect and motivation - if it is clear that you have no idea what their world is like.

A hundred similar examples could follow . . . Anyway - it keeps the ESP Biz market open for us people who used to work in the business world.

Edit: spelling error - sorry!


Last edited by tedkarma on Fri Jan 19, 2007 5:23 am; edited 1 time in total
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Jetgirly



Joined: 17 Jul 2004
Posts: 741

PostPosted: Fri Jan 19, 2007 4:32 am    Post subject: Reply with quote

I taught Business English with Inlingua. For every story you have about a crappy Business English curriculum I can tell you fifty!
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dmb



Joined: 12 Feb 2003
Posts: 8397

PostPosted: Fri Jan 19, 2007 1:34 pm    Post subject: Reply with quote

I am involved with BE at the moment and have been for the last couple of years. I have probably learned more than my students have. Embarassed

If you are not from a business background(like me)initially it's alot of work.

Oh yeah, the beginner student who comes to you and says I want BE, tell them to go learn basic English first.
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tedkarma



Joined: 17 May 2004
Posts: 1598
Location: The World is my Oyster

PostPosted: Fri Jan 19, 2007 9:44 pm    Post subject: Reply with quote

There is a level of occupational language that even beginning students can learn - that can really help them at work.

Business Venture One (more so than BVII) offers such assistance. Often people can become very proficient - in just one area. You've met them before . . . a waitperson who does an excellent job, but once you try to strike up a conversation they are lost. Same with a business person. This is okay - they have learned to do their job, that is most important first.

My wife, for example, is/was a Spanish specialist in construction hardware - as an ass't manager for years for a builder's hardware company in the States that sold to Mexican contractors. She knew her stuff, sliders, hinges, tools, etc., very advanced. But, just barely okay in general converstation.

She is just one reason why you need to KNOW your area of ESP, before you go out to teach ESP.

For a while I taught accountants at Ernst and Young - very advanced ESP to some people heading overseas. Fortunately, I have an MBA - and know some finance and accounting by personal experience. Otherwise, I might have found these people BORING. But, as I knew the topic and what can be VERY interesting about it - I was able to have very interesting and engaging classes that caught their interests. Thus, another example of knowing your ESP (and that's all Biz Eng is) before trying to teach it.

Just my opinion though.
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John Hall



Joined: 16 Mar 2004
Posts: 452
Location: San Jose, Costa Rica

PostPosted: Sat Jan 20, 2007 8:34 pm    Post subject: Reply with quote

Bayden wrote:
In my mind there's no such thing as 'business English'.
Well maybe there is, but it's really no more than new vocabulary, so if your students don't already have a working knowledge of English (how to form sentences, grammar etc) and don't already have 'business Chinese' all you'll be doing is teaching them English.
If they do, you'll be teaching them business vocabulary.


Yes, the vocabulary is different, but teaching BE involves teaching a mostly different set of language functions than is taught in General English. You have mentioned a few yourself, Bayden, but what about discussing business on the phone, meeting clients, and a whole host of other language functions specific to business?
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John Hall



Joined: 16 Mar 2004
Posts: 452
Location: San Jose, Costa Rica

PostPosted: Sat Jan 20, 2007 9:00 pm    Post subject: Reply with quote

tedkarma wrote:
you need to KNOW your area of ESP, before you go out to teach ESP.

For a while I taught accountants at Ernst and Young - very advanced ESP to some people heading overseas. Fortunately, I have an MBA - and know some finance and accounting by personal experience. Otherwise, I might have found these people BORING. But, as I knew the topic and what can be VERY interesting about it - I was able to have very interesting and engaging classes that caught their interests. Thus, another example of knowing your ESP (and that's all Biz Eng is) before trying to teach it.

Just my opinion though.


When I first got into teaching BE, I really had no background in Business. I felt funny teaching people who were experts about things that I knew nothing about. But I quickly learned that they already knew the technical language in English of their area of expertise, but didn't know the jargon of their field, almost all of which is based on General English. (That's like knowing what it means to browse the World Wide Web, but not knowing what "surf the Net" means.)

Anyhow, I have always taken the approach that I teach the English that my students need, and my students teach me what I need to know about their area of expertise. This means that they have to explain to me about their field, and this helps cut down my TTT, while they get the practice in speaking English that they so badly need. It also means that I have learned a lot about such fields as accounting, marketing, taxes, law, human resources, electronics, the medical field, and so on... And it hasn't been all boring; as long as you are interested in your students, you will be interested in their area of expertise as well.
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Stephen Jones



Joined: 21 Feb 2003
Posts: 4124

PostPosted: Sun Jan 21, 2007 1:31 pm    Post subject: Reply with quote

I tend to agree with John Hall on this. One thing is clear; business english classes require a careful needs analysis, and of course what people say they need, let alone what their company says they need, is often very different from what they do need.

The trick is to give them fifty minutes of what they say they need and ten minutes of what you know they need. In a few weeks you will find that proportion reversed.

And teaching practising businessmen business English is very different from teaching business students, business English. Some years ago I taught a business report writing class and one of the tasks was to write a letter/email ordering some office supplies from another company. A third of the students didn't put the price on the order, and when I pointed it out told me, "But the company selling already knows what the price is." Another time they objected to interpreting graphs showing stock market fluctuations on the grounds that graphs were technical english, not business English. "All right," I said, "but next lesson remember to bring a coffee machine, because making coffee is all your boss is going to be able to trust you to do."
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John Hall



Joined: 16 Mar 2004
Posts: 452
Location: San Jose, Costa Rica

PostPosted: Mon Jan 22, 2007 6:11 pm    Post subject: Reply with quote

Ditto on the importance of needs analysis in Business English with students who have jobs. It is essential in this type of English teaching. In teaching General English, teachers rarely have to do detailed needs analysis.
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