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Observation feedback
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fluffyhamster



Joined: 13 Mar 2005
Posts: 3292
Location: UK > China > Japan > UK again

PostPosted: Fri Jan 09, 2009 6:24 am    Post subject: Reply with quote

DIPTESOL wrote:
As I was working in state middle schools, the class teacher would sit in the lesson as is a requirement by law. However, there was one particular teacher who did my head in- twice she tried interfering in my lesson as I was in the process of teaching. Then once she asked to do a spelling test and I discovered she was teaching them poor pronunciation e.g. /ka-na-di-en/ which I then had to correct afterwards! Eventually I had enough when she wanted to do a dictation in my class! What was the point in my being there if she wanted to teach them!? I asked her to leave and said I didn't need her in my lessons, she agreed and apologised!

In the other middle school I worked at the class teachers would also sit in but never interfere, some would take notes about my lessons and say they were learning from me! This was the school that didn't want me back and their reason was that the course content for both grades was the same (accoriding to the company that farmed me out there). It's not true as they had different books and I wonder what they based their evidence on- was that the real reason they sat in on my classes? The Chinese are so sly and lie to your face, so I'll never know the real reason unless I feel like doing a bit of interrogation.

Anyway, back on the subject of observations, teaching in state schools in China is a good experience but if you don't like someone observing every single lesson you teach then it's not so good. I didn't mind being observed but to the school that said they were learning from me I was a bit dubious and asked why they didn't just take a look at my lesson plans. I always felt I was being a bit judged, and surely if a school are unhappy with the course content they would discuss it with you before saying they no longer want you there?


I'm not sure that I'd call having Chinese teachers of English sitting in (or rather out, if it was meant to be team-teaching) your classes quite 'observation' (though it is admittedly difficult if they have weak English, especially if they compound and/or try to somehow compensate for that by criticising your, the native speaker's, teaching (or sometimes even your choice of language to teach or even dare breathe!)), and think of how much worse things might have been claimed to have been had your actual observer been Chinese rather than western (because there is a risk then that the client's criticisms really will be indulged, if my experience of working at an awful Japanese private high school for a Japanese dispatcher was anything to go by). There are actually advantages to having even pain-in-the-eh? co-teachers, because you can still learn from THEIR mistakes as often as they learn from your ones (supposed, or real to them at least, as theirs are to you, forever and ever, Amen LOL). That being said, one of the most enjoyable jobs I've had was my most recent, teaching in Japanese elementary schools, where there are no English teachers and therefore few who can speak the language to any level; I was therefore the expert to whom all pedagogical decisions were gladly delegated, and because I delivered and exceeded expectations* - can I say all expectations? Very Happy - there were absolutely no complaints from the schools about me (not that this satisfied my dispatch employer, who resented the loss of income involved in paying me a subsistence wage let alone, Ookami forbid!, ever allowing me to take even an unpaid minute off for ANY reason short of death LOL (oops, I'm ranting about that again! I'd better stop! Cool )).

I guess that my main point here would be, how nice it is when you are the only English expert and therefore teacher in the room.

*Most AETs are inexperienced, or just don't care, which amounts to more or less remaining inexperienced ~ that whole 'only have a few lessons and/or one day/weekend/week/month-at-most of training repeated ad nauseum until burnout' deal.
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Sashadroogie



Joined: 17 Apr 2007
Posts: 11061
Location: Moskva, The Workers' Paradise

PostPosted: Fri Jan 09, 2009 10:44 am    Post subject: Reply with quote

Typical feedback? No torture, ha! There were times I was sorely tempted to employ it myself during feedback, but no, chickened out in the end.

Advice I have given most frequently depends on the experience of the teacher. With newbies, the obvious point is TTT and language grading. They need real support in these areas and using real situations from their lessons as examples helps to make these areas of teaching less theoretical for them. Setting achievable lesson aims is another constant, part of overall lesson-planning, as is listening to the learners. Sometimes new teachers lack some confidence and need reassurance that they are on the right track � so encouragement forms a large part of feedback.

Even more experienced teachers may need support with some of the issues here, but more usually areas concern setting up tasks effectively, allowing �thinking-time� before students speak, varying feedback methods and patterns of interaction, exploiting materials effectively. Rapport and L1 awareness typically become less of a feature of feedback. Pacing, staging, and student engagement are normally strong areas.

For very experienced and skilled teachers, feedback , apart from being a formal validation of what they are doing in the classroom, is usually just an informal discussion on furthering skills and techniques displayed during the observation, pros and cons of such and such an approach and referrals to whatever literature is available. This feedback is usually much more two-way than with other teachers, and, incidentally, more fruitful for me the observer!

However, in none of the areas mentioned above does �the observer effect� make observations useless. This is a regular comment made by some teachers I have worked with, but I really do not believe the argument holds water. It is true that an observer will have some effect on the class � student dynamics, as commented on previously. But my presence as an observer does not influence a teacher to dominate the class and monopolise talking time, forget how to correct errors, or suddenly sap his ability to organize a whiteboard. At the same time, the extra prep and planning an observed teacher does, or should do, in no way indicates that I am observing a �staged� lesson which reveals nothing about the teacher�s real abilities. Of course an observed lesson is not �typical� of other lessons, as writing up a full, �reconstructable� plan attests. But it does show the observer that the teacher is capable (or not) of the logical planning and staging of any lesson and has basic classroom management skills. Quite useful to know.

The dichotomy between plan and execution, mentioned earlier, is not so clear to me. Most observed lesson plans include a section on potential mishaps to watch out for and the planned solutions, and so include some flexibility to compensate for what actually occurs in the lesson. The skill of �thinking on your feet� to respond to classroom situations is prized much more highly by observers than sticking slavishly to a plan.

That being said, I am sure I will hear evermore the plaintive defence � ..but the lesson really improved as soon as you stopped observing it.�
Surprised
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johnslat



Joined: 21 Jan 2003
Posts: 13859
Location: Santa Fe, New Mexico, USA

PostPosted: Fri Jan 09, 2009 1:23 pm    Post subject: Reply with quote

Dear Sashadroogie,

"But my presence as an observer does not influence a teacher to dominate the class and monopolise talking time, forget how to correct errors, or suddenly sap his ability to organize a whiteboard.:

And you know this - how?


"At the same time, the extra prep and planning an observed teacher does, or should do, in no way indicates that I am observing a �staged� lesson which reveals nothing about the teacher�s real abilities."

Extra prep and planning would seem (to me) to indicate that the lesson you're onserving is atypical. So, what would constitute a "staged lesson", then?

Regards,
John
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johnslat



Joined: 21 Jan 2003
Posts: 13859
Location: Santa Fe, New Mexico, USA

PostPosted: Fri Jan 09, 2009 1:26 pm    Post subject: Reply with quote

Dear Sashadroogie,

"But my presence as an observer does not influence a teacher to dominate the class and monopolise talking time, forget how to correct errors, or suddenly sap his ability to organize a whiteboard."

And you know this - how?


"At the same time, the extra prep and planning an observed teacher does, or should do, in no way indicates that I am observing a �staged� lesson which reveals nothing about the teacher�s real abilities."

Extra prep and planning would seem (to me) to indicate that the lesson you're onserving is atypical. So, what would constitute a "staged lesson", then?

Regards,
John
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Sashadroogie



Joined: 17 Apr 2007
Posts: 11061
Location: Moskva, The Workers' Paradise

PostPosted: Fri Jan 09, 2009 2:10 pm    Post subject: Reply with quote

Dear Johnslat,

A teacher who has TTT issues or cannot use a whiteboard even during an observation is certainly going to have the same issues in an unobserved lesson. This is just common sense, in my opinion. I would also know this from experience and also from student feedback.To blame the observer for any shortcomings is merely to shift blame. Possible observation-nervousness on the teacher's part can only account for so much.

A 'staged' lesson is one where the observed teacher has rehearsed the lesson with the students beforehand 'to look good' in front of the observer, or even, as I experienced, planting special 'students' in the class to perform various roles, again to attempt to falsely enhance the teacher's prowess.

This is in no way the same as putting a little more effort than usual into a lesson.
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DIPTESOL



Joined: 12 Oct 2007
Posts: 42

PostPosted: Fri Jan 09, 2009 2:24 pm    Post subject: Reply with quote

It wasn't team teaching with the Chinese teachers, they would just sit in the classroom. I've just got some of the feedback from one middle school and the Chinese staff there (who obviously think they have better oral English than me and that they are more qualified!) decided that my lessons weren't active enough and that the class of 30 kids weren't speaking enough.

The Chinese love using that word 'active' - unless the teacher is prancing about like a clown and the kids utter a memorised phrase it's not active enough for them. Do you know what the Chinese teachers' idea of testing oral English is? The kids line up in the staff room and recite a passage from the text book! and they have the nerve to say my kids weren't speaking enough!!

At least my lessons were real and I taught them about culture differences as well as allowing them to have fun. I would also make an effort to speak to the kids one to one inside and outside of class and not make them recite any passage about Bob and his dog!!!

Sorry, just need to let off steam as I feel utterly disgusted that Chinese teachers think they know best when they clearly don't judging by their teaching methods!!
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Justin Trullinger



Joined: 28 Jan 2005
Posts: 3110
Location: Seoul, South Korea and Myanmar for a bit

PostPosted: Fri Jan 09, 2009 2:36 pm    Post subject: Reply with quote

Sometimes being experienced and well qualified lets you off the hook for observation, sometimes not. Depends on where you work.

Where I work, observation is minimal for most teachers, maybe 1-3 times a year, which I hardly consider onerous. I get observed more, and observe more, because I'm a teacher trainer, and I think, as most everybody here seems to agree, that early in a career, more observation is more helpful. This means that I spend a lot of time watching trainees teach, and they watch me.

Not everyplace does and observation, but I suppose most do. Why might this be?

Cause here's the conundrum. This thread proves that a lot of teachers don't like. As an administrator, though I know it can be positive, I also have to admit that it's a pain and a lot of work. Why can't (don't) we just skip it?


Best,
Justin
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basiltherat



Joined: 04 Oct 2003
Posts: 952

PostPosted: Fri Jan 09, 2009 5:30 pm    Post subject: Reply with quote

One observes a pilot to check on his work performance cos there's an agreed single right way to go about flying a plane. Same goes for bus drivers. They abide by rules which they must abide by. There are wrong ways and the right way.

IMHO, in teaching, there is no such thing as the 'right' way and no wrong ways. There are only 'good' (effective and efficient) and 'bad' (ineffective and inefficient) ways. Conducting official and conventional teacher observations is a sure fire way of upsetting people. So-called 'feedback' is subjective and very little is objective. No teacher has to justify the way he conducts a lesson to anyone else if both he and the students are satsfied with what went on and what was achieved.

In my experience, some of the best and effective teachers are those who have paid scant attention to the so-called conventions that EFL teachers are supposed to adopt and which are forced upon them both by teacher trainers and individuals who conduct these TEFL certification courses held in exotic locations around the world. The whole thing is a ripoff, abusing the gullible people who think these haughty (and often self-appointed) individuals (who, if they're as good as they say they are, should spend more time teaching thus benefitting students directly, instead of wasting their time observing others) supposedly know all and sundry about tefling.

In my view, these types of teacher-trainer observations are simply baloney in the tefl gig.

Good teachers are those who emulate the positive and effective work of other teachers and/or who then adapt these positives and whatever else ( i.e ideas) they pick up from others to their own teaching style; to what suits them and the students he teaches.

In my view, (as previously implied) we learn directly from others; not from being told what others do.

sorry but, nuff said

best
basil Smile
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fluffyhamster



Joined: 13 Mar 2005
Posts: 3292
Location: UK > China > Japan > UK again

PostPosted: Fri Jan 09, 2009 10:37 pm    Post subject: Reply with quote

basiltherat wrote:
In my experience, some of the best and effective teachers are those who have paid scant attention to the so-called conventions that EFL teachers are supposed to adopt and which are forced upon them both by teacher trainers and individuals who conduct these TEFL certification courses held in exotic locations around the world. The whole thing is a ripoff, abusing the gullible people who think these haughty (and often self-appointed) individuals (who, if they're as good as they say they are, should spend more time teaching thus benefitting students directly, instead of wasting their time observing others) supposedly know all and sundry about tefling.


That's what I think too (but I've said or implied that enough times elsewhere already, so won't go on too much about it here...except to say/add: Very Happy ) Is it any wonder (to allude to and question a point that Sahsa made) that "quite a few" teachers veer into more rather than less TTT, with most of it remaining low-quality, when the "facts" that they present (or indeed "actively" withhold, assuming they've actually researched much, what with them feeling ostensibly qualified/all puffed up to teach and employing the latest in tasks or whatever for the learners to complete (or not) etc), and the methods they have been told to use, can at their best still beg questions (hence the increase in TTT, for want of a better/clearer, more well-thought-out approach)? Sometimes one has to find better answers oneself (in order to "help oneself") when the same old answers are all that's forthcoming from the establishment (Edit: and a teacher who settles for just doing the same old same old (especially when then not observed!) is ultimately just going through the motions, pulling the wool over at least the students' eyes as to what "real" learning should look like).

As for learning by seeing others do, that's also true, but I personally still often prefer to have a nice read instead and come across and adapt ideas that way (I mean, you have to be in the one place to see a lesson, and it takes up whole chunks of "real" time, but you can pick up ideas from reading wherever you are and whatever the hour. More people should take the time to write, especially online, where "publishing" something however good or bad is just a mouse-click away - it can help one improve and endeavour to learn more, and might even benefit others coming along after you).

Something about TTT (and what makes a "good" trainee - somebody so "unquestioning" that they set up shop as a "refresher" trainer straight after completing their ELT certificate?*):
http://forums.eslcafe.com/job/viewtopic.php?p=420823#420823

*One could argue that that's simply an "original" idea being "rewarded", for is it really so different from flogging what you've been "told" (shown how to) to "flog", at whatever level? ('Money for old rope? Thanks, sucker, now go away and hang yerself again!'). The fact is, approved methods are no great basic shakes. But if observers are in fact instead passing on unique and/or advanced esoteric tidbits that they've discovered for themselves (and in possible variance with bog-standard vanilla methods), where did they discover them? Chances are, by themselves, through experimentation in the classroom and personal research and reflection, so why deny that to the teacher being 'observed' (for what, any trace of a limp or even slight trip, or whatever else will make the predator pounce and tear them limb from limb? But no, there is no escaping this predator, no matter how fast and agile you are!). The 'quality control', 'one bad apple spoils the cart, so we need to check them all against a minumum level of acceptable freshness' argument just isn't compelling enough to justify jostling, upsetting and potentially throwing out the good apples with the bad (and so far in this thread, the only thing that's seemed bruised were some customers' egos rather than the "actual" product (I'm a bit surprised actually, but relieved, that this brusing didn't come back on the teachers somehow). But then, we are hardly going to get that many truly bad teachers taking the time to write on this thread to say otherwise - right? Surprised RIGHT? Confused ( Laughing Wink )).


Last edited by fluffyhamster on Sat Jan 10, 2009 2:40 pm; edited 1 time in total
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johnslat



Joined: 21 Jan 2003
Posts: 13859
Location: Santa Fe, New Mexico, USA

PostPosted: Sat Jan 10, 2009 3:15 am    Post subject: Reply with quote

Dear Sashadroogie,

"A 'staged' lesson is one where the observed teacher has rehearsed the lesson with the students beforehand 'to look good' in front of the observer, or even, as I experienced, planting special 'students' in the class to perform various roles, again to attempt to falsely enhance the teacher's prowess."

Wow - I guess i was really an "Innocent Abroad." I never encountered such a "lesson" in my over twenty years overseas, and, to tell you the truth, it hadn't even occurred to me that such a fraudulent practice existed. My observations were often unannounced beforehand.

Regards,
John

P.S. As for the "oberever effect", in my experience, when a teacher knows he/she is going to be observed (I've done those, too), the class that the observer sees is very often not typical.
I know this by having observed other teachers, and then comparing what I saw with all the feedback that I had gotten from so many students and other staff.
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basiltherat



Joined: 04 Oct 2003
Posts: 952

PostPosted: Sat Jan 10, 2009 8:53 am    Post subject: Reply with quote

Just a brief addition to my last post:

The irony in all this is that it would seem that the only person who is learning to improve his / her teaching skills is the trainer/observer himself; by observing others and taking away effective ideas he witnesses in the classroom.

How ridiculous ! The whole thing has been stood on its head.

best
basil Smile
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basiltherat



Joined: 04 Oct 2003
Posts: 952

PostPosted: Sat Jan 10, 2009 9:04 am    Post subject: Reply with quote

Quote:
As for learning by seeing others do, that's also true, but I personally still often prefer to have a nice read instead and come across and adapt ideas that way (I mean, you have to be in the one place to see a lesson, and it takes up whole chunks of "real" time, but you can pick up ideas from reading wherever you are and whatever the hour.


Yes, but what about the difference between seeing how it's done and reading about how it's done ?

I believe there is a huge difference here. The former is likely to be more 'beneficial' to the learner. I mean, in learning how to score goals, would you prefer to see how a goal was scored or to simply read about how it was scored ? There is no comparison, surely.

What's more, many effective ideas are not in books; they are rather an individual teacher's idea which has proven to be effective. You won't find them in books but you might find them if you walk in and observe a colleague's lesson.

As regards the time factor, arent there any periods where you work that you are free ? No split shifts, for example ? Even just a spare hour or so between classes when you can drop in on someone's class and pick up a few ideas ? It's not as though it would be infringing on your personal leisure time.

best
basil Smile
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fluffyhamster



Joined: 13 Mar 2005
Posts: 3292
Location: UK > China > Japan > UK again

PostPosted: Sat Jan 10, 2009 3:27 pm    Post subject: Reply with quote

Scoring a goal is ultimately a simple matter that done "right" can only "go" (be done) one way, with one outcome; there's never been a striker who has e.g. stood with his back to the goal and attempted to boot the ball in with a vision-restricted clumsy and weaker kick using his heel whilst tightening and cramping the hamstring. So you only really need to see it the once, and that only takes a couple of seconds (and not necessarily in a match, itself a relatively simple affair). Language however, whilst it is often easy enough to understand (especially for native speakers, obviously!) in little and/or select dribs and drabs, is difficult to see let alone master in all its richness and complexity unless you marshall lots of it, "lay it all out" and go through it all, implicitly comparing the various items for likeness or difference (and all that could take a native "teacher" as long as if not longer to do than a foreign learner!).

Now I am not saying that another teacher that "you" might observe won't have done the requisite reading, but the point remains that unless YOU have it will be easy for the wool to be pulled over your eyes too, easy for you to think something a good lesson due to the methodology rather than the actual language/linguistic aspects (I am often surprised by what still passes with/bamboozles some as good grammar practice). But by all means sit in on other classes if you have time and your colleagues want you to and you're prepared to reciprocate in return (but be warned, stalwarts for some -usually but not always less experienced teachers - such as bingo or scrambled sentences can be as boring to watch as to read about (if activity books rather than grammars are your thing)!).

basiltherat wrote:
What's more, many effective ideas are not in books; they are rather an individual teacher's idea which has proven to be effective. You won't find them in books but you might find them if you walk in and observe a colleague's lesson.


That certainly is very true! Start posting more on Dave's, or blogging or whatever, people!


Last edited by fluffyhamster on Sun Jan 11, 2009 1:16 am; edited 1 time in total
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dreadnought v.2



Joined: 20 Oct 2008
Posts: 20
Location: Sofia, Bulgaria

PostPosted: Sat Jan 10, 2009 7:42 pm    Post subject: Reply with quote

johnslat wrote:
Dear Sashadroogie,

"A 'staged' lesson is one where the observed teacher has rehearsed the lesson with the students beforehand 'to look good' in front of the observer, or even, as I experienced, planting special 'students' in the class to perform various roles, again to attempt to falsely enhance the teacher's prowess."

Wow - I guess i was really an "Innocent Abroad." I never encountered such a "lesson" in my over twenty years overseas, and, to tell you the truth, it hadn't even occurred to me that such a fraudulent practice existed. My observations were often unannounced beforehand.


These things are legendary in state schools in former Soviet Union countries, an EFL Potemkin Village where the teacher has to invite in the assessor, school Principal, colleagues and go through a lesson that has been rehearsed and rehearsed for days with the class with every question met with a sea of raised hands and - of course - the right answer. I've sat through several of them, normally watched through gaps in my fingers as I try to find some way to get out of the room. A real hangover from those crazy Communist times. And the odd thing is that everyone is complicit in it...even the assessor knows that it's all been rehearsed but they still go through the charade of ticking off their little boxes and then giving 'feedback' to the teachers. All very bizarre.

In many ways though, this is just taking superficial observations to their logical conclusion. As many people have pointed out, a lot of observations are done simply for the school to give the surface impression of commitment to quality, but the only real purpose is to stress out the teachers, make the DoSs day longer and generally get in the way of people doing their job. When I worked as a DoS, I was never really convinced that these once a semester observations did much good, and I was convinced that the teachers would benefit a lot more from workshops or casual discussions a lot more than the pretence of having a developmental observation.

I wasn't convinced by 'punitive' observations either, by that I mean observations done by the DoS because a teacher has received lots of complaints. Really, if a teacher is struggling, an observation is not going to turn things round, likely to only make things worse and the DoS can't exactly wave a magic wand and turn them into a great teacher. Again, it's more the school covering their backs, being able to justify firing the teacher when the time (almost inevitably) came.

As a teacher trainer, I can see the purpose of observations on a teacher training course, they do help teachers develop and the peer observation aspect is key for inexperienced teachers get a sense of what to do and what not to do in the classroom.

Observations can be stressful (for both the teacher AND the observer) but I think there are ways to make them better. As a teacher, try to assert some control over the observation, if that's at all possible. Talk with the observer before the lesson, find out what the purpose of the observation is. If there is some kind of assessment criteria, find out what it is from the observer and discuss it with them. If it is a developmental observation, decide what things you would like the observer to look at and ask them to focus only on those.

For observers, make an effort to meet with the teachers beforehand, if there is a specific purpose for the observation (assessment etc), make it clear. Find out what the teacher is planning to do, discuss it with him/her, ask about their class. Ask where they would like you to sit, anything they would like you to look out for. During the lesson, watch the students, not the teacher, in the end they are the ones who determine whether a lesson is effective or not. When giving feedback, focus on what you saw the students doing, not what you saw the teacher doing. Give them time to speak.
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johnslat



Joined: 21 Jan 2003
Posts: 13859
Location: Santa Fe, New Mexico, USA

PostPosted: Sat Jan 10, 2009 11:25 pm    Post subject: Reply with quote

Dear dreadnought v.2,

"I wasn't convinced by 'punitive' observations either, by that I mean observations done by the DoS because a teacher has received lots of complaints. Really, if a teacher is struggling, an observation is not going to turn things round, likely to only make things worse and the DoS can't exactly wave a magic wand and turn them into a great teacher. Again, it's more the school covering their backs, being able to justify firing the teacher when the time (almost inevitably) came.:

That's exactly why many "observations" were given where I worked in Saudi
(the IPA in Riyadh.) I finally convinced the director at the time to stop doing them by using a football analogy (he was a big fan of American football.)
I told him, "You know, Omar, when a quarterback goes back to pass, four things can happen and three of them are bad (yup, I know that, actually, MORE than three things can happen but I fudged to make the analogy sound better): He can complete the pass (good), or he can fumble (bad), or he can be sacked (bad), or the pass can be intercepted (bad).

So, when you fire a teacher four things can happen and three of them are bad: you can hire a better teacher (good), or you can hire someone just as bad (bad), or you can hire someone even worse (bad), or maybe you can't find someone to hire (bad.)

So every time you fire a teacher (or don't renew his/her contract) the odds are three to one against there being any improvement.

Fortunately, Omar wasn't all that good at math or logic, so he actually stopped the "excuse to fire" observations."

Regards,
John
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