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Helengroup. Has anybody worked with this recruiter?
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haleynicole14



Joined: 20 Feb 2012
Posts: 178
Location: US

PostPosted: Sat Oct 05, 2013 10:57 pm    Post subject: Reply with quote

I was seeing what was available, and since it's late to be looking, I figured a recruiter might be helpful. But I've decided it's better to wait and look for jobs starting in Spring term. My boyfriend and I got a few decent offers but nothing that was great enough to make me want to move with very little time to prepare. Most jobs advertised now want people to start immediately and are in less desirable areas.
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vikeologist



Joined: 07 Sep 2009
Posts: 600

PostPosted: Sat Oct 05, 2013 11:51 pm    Post subject: Reply with quote

I think people can start applying now for Feb start jobs at Uni. I know it sounds ridiculously early, since the jobs would start in five and a half months time, and obviously at this point, schools will be looking for more desirable candidates; experienced teachers with recognised qualifications and a track record of teaching in China, or at least outside their home country.

But Universities do love couples. (They need only one flat, and there's a reduced chance of them sleeping with students). Unfortunately the number of universities or public schools with two vacancies mid-way through the year will be relatively small.

Anyway, I'm glad that you're informed, or at least have opinions, about what makes for good or bad jobs and locations.

The Helen group really does have the worst reputation of any recruiter in China. If one or two people have bad experiences, it should be taken with a grain of salt, but that's not the case with this outfit. Of course it would always be nice to hear from the group themselves if they think they've addressed the complaints people have had in the past, or to hear of any positive experiences.
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choudoufu



Joined: 25 May 2010
Posts: 3325
Location: Mao-berry, PRC

PostPosted: Sun Oct 06, 2013 2:35 am    Post subject: Reply with quote

vikeologist wrote:
I think people can start applying now for Feb start jobs at Uni. I know it sounds ridiculously early, since the jobs would start in five and a half months time....


it's not too early! there are only three months left in this semester.
ninety days isn't all that long, considering the FAO should be applying
for your work permit and visa notice around the beginning of december.
you've got seven weeks to find a school and negotiate a contract.

it'll take about a month to get the paperwork together, perhaps longer
considering the new visa regulations. no telling how long it can take
in some places.

you want your package sent by the end of december, so's it'll arrive
just after new years day. that leaves one week to clear up any
questions before the FAO goes on spring vacation (starting around
jan 10 or so). school offices are unlikely to be populated during the
spring break, so you can write off getting much done between jan 10
and the start of the spring semester.

offices will reopen on tuesday after the long national day holiday.
don't delay, apply today!
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haleynicole14



Joined: 20 Feb 2012
Posts: 178
Location: US

PostPosted: Sun Oct 06, 2013 4:21 pm    Post subject: Reply with quote

Thanks vikeologist and choudoufu. I'll start emailing this week then. Smile
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Bud Powell



Joined: 11 Jul 2013
Posts: 1736

PostPosted: Sun Oct 06, 2013 4:45 pm    Post subject: Re: Helengroup. Has anybody worked with this recruiter? Reply with quote

Alex Ost wrote:
They've send me some offers, which seem to be serious.
But the salary is not good (5500 RMB per month).
As they tell Helengroup is a partner of several unis and schools.
I would stop cooperating with them if I did not see their detailed offers and their insistence.
What can you say about them?


If you have an MA and relevant teaching experience, you'll find that 5500rmb per month to be pretty standard at public universities in East Central China. It had been 5,000 per month until a few years ago.

Also, any recruiter who hounds you to take a job doesn't have access to many schools OR recruits.

Run. Save yourself while there's still time.
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choudoufu



Joined: 25 May 2010
Posts: 3325
Location: Mao-berry, PRC

PostPosted: Sun Oct 06, 2013 4:51 pm    Post subject: Reply with quote

and remember it's more about the package, rather than just salary.
recruiters may have no ability to negotiate anything other than pay.

go direct to the school, negotiate with the fao. it's all negotiable;
maximum hours, 3-day weekends, no night classes, higher airfare
allowance, allowance or reimbursement, insurance allowance instead
of picc insurance, and so on.

get it in writing. not just emails, but included in the addendum to
the standard contract.
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parnett



Joined: 29 Jun 2012
Posts: 179
Location: China

PostPosted: Wed Oct 16, 2013 5:37 am    Post subject: Reply with quote

I had the displeasure of working for Miss Helen for 18 months- 6 in Shaoxing and 12 in Fuyang (both near Hangzhou). The only good things I can say about the place is they always paid on time and I had no problem getting my departure letter from them when I left.
As for the bad, the list could go on forever. The first experience I had with China TEFL was near Wuhan where I had taught for one year and had been put in contact with them by another recruiter. I agreed to take a university job through Helen and was told I needed to have my physical exam taken care of in Hubei Province before journeying to Zhejiang Province. I was given an address for the proper hospital and, along with my student translator, journeyed 4 hours to Yichang (the address I was given). We took a taxi to the address, and there was an empty lot. My student friend called Helen Group, and after much consultation, it was determined that not only had they sent me to the wrong address, but also the wrong city! I was supposed to have it done in Wuhan. I had to return to Ezhou, and then a few days later, take the train (with student) to Wuhan. What did I get for my troubles? An apology. Was I reimbursed for anything? Not a cent.
Getting my residency visa through them was an experience which cost me
more than $3000. If they had done their homework, I could have had it done for 1/6 of the costs.
One month, I worked more than 25 hours overtime, but received no extra pay. I went to their headquarters and argued with them for an hour with no results. I couldn't quit (they wouldn't give me the needed letter of departure), so I was up the proverbial river without a paddle. However, they told me I would receive a nice Christmas present (the first employee to ever get such a gift). On Christmas Day, they sent a driver with my gift to the school I worked at. What was my reward? A cheap coffee maker!! I don't even drink coffee!!!
I could go on and on. They are the most disorganized and dishonest people I have ever worked for. The contract is a joke (as is the salary). They are always quick to lay the blame on the school you are teaching at for contractual problems.
There are a couple of people who work there who are actually quite nice and sincere.
As for Helen, she does exist and makes an occasional appearance at the company's headquarters.
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vikeologist



Joined: 07 Sep 2009
Posts: 600

PostPosted: Wed Oct 16, 2013 7:32 am    Post subject: Reply with quote

Parnett - When was this? Recently, or years ago?

Thanks for the information. Some nice solid details of the problems with them.
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Markness



Joined: 30 Dec 2009
Posts: 738
Location: Chengdu

PostPosted: Thu Oct 17, 2013 1:34 am    Post subject: Reply with quote

buffalobill12323 wrote:
Alex Ost wrote:
rogerwilco wrote:
Helengroup (Hangzhou Helen) has a very bad reputation.
A search on this forum of "hangzhou helen" will give you 38 threads of negative opinions.
Work for them only if you enjoy being raped and pillaged.


Thank you.
For such answers I started this topic.


Yoda


Laughing Laughing Laughing Laughing
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Lancy Bloom



Joined: 23 Nov 2012
Posts: 126
Location: Hong Kong

PostPosted: Thu Oct 17, 2013 3:20 am    Post subject: Reply with quote

What are other names for this consortium? Do they have schools in Taiwan?
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parnett



Joined: 29 Jun 2012
Posts: 179
Location: China

PostPosted: Sat Oct 19, 2013 9:55 am    Post subject: Reply with quote

Actually I worked almost 2 years with Helen (September 2011-July, 2013).
The biggest problem that most of the teachers had with the company was the fact that what was promised in the contract regarding the apartment never materialized. My contract stated that I would be housed in a four room apartment on campus with washing machine, computer etc. When I arrived at the school, I was immediately escorted to my "apartment." It was a small bedroom/bathroom with kitchen/laundry facilities in an unheated shack on the roof of the building. One washing machine was shared by four people. Each of us did all of our cooking in the bedrooms. Every time I visited my girlfriend, she said I smelled like a barbecue.
Of course, China TEFL blamed the school for the problem (and vice versa). They did send the manager to the school to resolve the problem, but nothing ever transpired.
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