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International House/Cambridge "can't find" my CELT
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fluffyhamster



Joined: 13 Mar 2005
Posts: 3292
Location: UK > China > Japan > UK again

PostPosted: Mon Feb 29, 2016 3:22 pm    Post subject: Reply with quote

currentaffairs wrote:
To the OP: in all your years of teaching you never had to attach copies of your certs when applying for jobs?

I know that when in a tight spot (when my computer broke down with no backup) I went back through hundreds of Yahoo emails and everything is still online from years and years ago in the sent folder!


Yeah, I was thinking that too. Even in Japan, where a mere degree gets you the work visa, some employers certainly don't mind seeing copies if not the originals of your various other certs, especially when applying for the supposedly more prestigious and/or "better" jobs.
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HLJHLJ



Joined: 06 Oct 2009
Posts: 1218
Location: Ecuador

PostPosted: Mon Feb 29, 2016 3:34 pm    Post subject: Reply with quote

fluffyhamster wrote:
My university (in Scotland) didn't bat an eyelid when I asked for a transcript for JET way back in 1999, and I'd imagine getting a replacement cert for my degree would be as straightforward. Decent (and actual!) establishments obviously keep better records.


It has nothing to do with the 'quality' of the establishment, it's down to the individual university. As a general rule if you graduated within the last 10 years you can usually get a transcript issued, before that, it's potluck as to whether or not they will have kept the records.

Which university did you study at? Edinburgh will only issue a single replacement diploma, and that will be marked as a copy, and then only if you graduated after 1989. Glasgow won't issue a replacement parchment (diploma) at all if you graduated pre-1989.
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HLJHLJ



Joined: 06 Oct 2009
Posts: 1218
Location: Ecuador

PostPosted: Mon Feb 29, 2016 3:38 pm    Post subject: Reply with quote

From this
http://forumosa.com/taiwan/viewtopic.php?f=35&t=21806

It looks like Cambridge didn't issue replacement certificates at all between 2004-2013. It wasn't a popular policy.
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fluffyhamster



Joined: 13 Mar 2005
Posts: 3292
Location: UK > China > Japan > UK again

PostPosted: Mon Feb 29, 2016 3:46 pm    Post subject: Reply with quote

The point is that universities seem to do a generally better job of keeping records than UCLES does(n't), though I'm sure you can find exceptions. As the OP says, "Is this really the common standard for globally-recognized training, education, and qualifications records? I must say I haven't had any trouble getting hold of replacement copies of my university transcripts or diplomas, and those are well older than 2004."

I too would be quite annoyed if for whatever reason I lost my original certificate and their record search (especially at a cost of $120) drew a blank. And I'm not sure I'd be that pleased if they then were to actually issue a certifying statement despite the lack of records, as that would devalue the value of the certification in the first place, by leaving it open to potential scammers! Either way (or both ways), UCLES doesn't look good here.


Last edited by fluffyhamster on Mon Feb 29, 2016 3:57 pm; edited 1 time in total
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HLJHLJ



Joined: 06 Oct 2009
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Location: Ecuador

PostPosted: Mon Feb 29, 2016 3:50 pm    Post subject: Reply with quote

Yet I've had problems getting them from University College London, University of London, Birmingham University and Keele University. Perhaps you were just lucky.
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nomad soul



Joined: 31 Jan 2010
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Location: The real world

PostPosted: Mon Feb 29, 2016 3:52 pm    Post subject: Reply with quote

HLJHLJ wrote:
It looks like Cambridge didn't issue replacement certificates at all between 2004-2013. It wasn't a popular policy.

It's not that Cambridge didn't provide replacement CELTA certs during that timeframe, they only do so within 12 months from the date the exam was completed.

Per the link I provided in my previous post:

Quote:
We can only supply a replacement certificate up to 12 months after the exam date. After this time, the candidate may only apply for a certifying statement.
Source: Replacing lost certificates
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HLJHLJ



Joined: 06 Oct 2009
Posts: 1218
Location: Ecuador

PostPosted: Mon Feb 29, 2016 3:55 pm    Post subject: Reply with quote

According to that forum post the situation was different in 2004:

-----

From: [hexuan]
Sent: 21 August 2004 09:52
To: [email protected]
Subject: CELTA Certificate


I have lost my certificate. How do I go about getting a replacement ?

Thanks

[Hexuan]

---------------------------------------------------------
From: ESOL Helpdesk [mailto:[email protected]]
Sent: 23 August 2004 17:46
To: [hexuan]
Subject: RE: CELTA Certificate


Dear [Hexuan]

I regret that it is UCLES' policy not to issue duplicate certificates in
these circumstances. However, we will provide a certifying statement of the
result in accordance with the conditions specified on the application form,
a copy of which may be found at
http://www.cambridge-efl.org/support/dloads/cs_form.pdf.

Best wishes

Anna

Anna Merenyi
Centre Support Officer
University of Cambridge ESOL Examinations
1 Hills Road
Cambridge CB1 2EU
[email protected]
+ 44(0)1223 553184
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fluffyhamster



Joined: 13 Mar 2005
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Location: UK > China > Japan > UK again

PostPosted: Mon Feb 29, 2016 4:08 pm    Post subject: Reply with quote

@HLJHLJ: I think we have to assume that the person posting on that other forum had lost their cert after any 12-month replacement period was up (and I guess the replacements were more for undelivered certs lost by the PO than lost by anyone who'd actually received and signed for the original). The certifying statement in lieu of any copies beyond that seems to have been the policy all along and indeed still currently.
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nomad soul



Joined: 31 Jan 2010
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PostPosted: Mon Feb 29, 2016 4:19 pm    Post subject: Reply with quote

fluffyhamster wrote:
(Re. the link and sublinks that Nomad just provided) So a potential scammer in their early 30s say could pick a suitable centre and then ask Cambridge for a 'certifying statement' to replace a "lost" certificate ('My house burnt down and I barely made it out in just my slippers'), thanks to Cambridge's apparent lack of infrastructure for collating and archiving its cert results?

That's not likely to happen; the course provider would have to submit info to Cambridge that the participant completed the exam. Cambridge subsequently updates their records. Plus, it seems that each CELTA course participant is assigned a unique Cambridge ID# or code.

HLJHLJ wrote:
According to that forum post the situation was different in 2004

Fair enough, but it's unclear how much time had passed from the date those posters completed their CELTA exams until the day they requested a replacement from Cambridge.

By the way, this is why I'm glad my MAT degree included an ESOL teaching practicum; I never had to worry about a misplaced or damaged TEFL cert. I also have two originals of my MAT --- that second diploma cost me $25. So it seems that US universities are more "flexible" when it comes to issuing original diplomas.
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HLJHLJ



Joined: 06 Oct 2009
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PostPosted: Mon Feb 29, 2016 4:25 pm    Post subject: Reply with quote

Yes that's true, plus they are only unconfirmed forum posts.

The USA is definitely more flexible over documents. Original diplomas/certificates/parchments are serious business in the UK.
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nomad soul



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PostPosted: Mon Feb 29, 2016 4:35 pm    Post subject: Reply with quote

Just a thought...

Those new CELTA holders who are concerned about having just the one and only cert might think about ordering a "replacement" from Cambridge within that 12-month timeframe, even if they still have their initial original certificate.
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fluffyhamster



Joined: 13 Mar 2005
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Location: UK > China > Japan > UK again

PostPosted: Mon Feb 29, 2016 4:43 pm    Post subject: Reply with quote

nomad soul wrote:
That's not likely to happen; the course provider would have to submit info to Cambridge that the participant completed the exam. Cambridge subsequently updates their records. Plus, it seems that each CELTA course participant is assigned a unique Cambridge ID# or code.

Except that in this case, the course provider can't seem to even confirm to the OP let alone to Cambridge that he or she studied there. Lo, a unique ID that gets binned whenever the cleaner next empties the trash. Or maybe it all goes the same way as some of the BBC archives and finds its way into motorway landfill. Razz


Quote:
Just a thought...

Those new CELTA holders who are concerned about having just the one and only cert might think about ordering a "replacement" from Cambridge within that 12-month timeframe, even if they still have their initial original certificate.

But yeah, that's a good idea, try to get a second cert from Cambridge within 12 months of completing the CELTA, so that you can then have the exciting possibility of losing two certs instead of just one. Very Happy
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HLJHLJ



Joined: 06 Oct 2009
Posts: 1218
Location: Ecuador

PostPosted: Mon Feb 29, 2016 4:51 pm    Post subject: Reply with quote

Even within 12 months, they won't issue a replacement just because you lost it, only if it was lost in the post between the exam center and the candidate. Then the application has to be made by the exam center, and they have to show they have attempted to find it. That means exam centers will either make you collect it in person, or they will use secure/signed for post, and they will have proof of delivery, in which case Cambridge still won't issue a duplicate.

Once a candidate receives a certificate, that's it. No replacement, ever.

(Actually, they probably would have to reissue it if you changed your name after undergoing gender reassignment surgery, as that's UK law, but that seems a rather drastic option).
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fluffyhamster



Joined: 13 Mar 2005
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PostPosted: Mon Feb 29, 2016 4:53 pm    Post subject: Reply with quote

Gender reassignment it is then for Rosalind!
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nomad soul



Joined: 31 Jan 2010
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PostPosted: Mon Feb 29, 2016 5:06 pm    Post subject: Reply with quote

fluffyhamster wrote:
nomad soul wrote:
That's not likely to happen; the course provider would have to submit info to Cambridge that the participant completed the exam. Cambridge subsequently updates their records. Plus, it seems that each CELTA course participant is assigned a unique Cambridge ID# or code.


Except that in this case, the course provider can't seem to even confirm to the OP let alone to Cambridge that he or she studied there. Lo, a unique ID that gets binned whenever the cleaner next empties the trash. Or maybe it all goes the same way as some of the BBC archives and finds its way into motorway landfill. Razz

But that was my point about not keeping old records indefinitely. I worked in corporate prior to teaching, and we kept only documents that were three years and newer on the premises. Each year we went through the older docs to determine what to archive offsite and what to send to the shredder. I don't know about other countries, but this is a typical practice in the US.

Anyway, why should TEFL course providers hang onto old records of transient CELTA holders (12 years, in the OP's case) once Cambridge has the relevant info? The center's role is to simply facilitate the exam on behalf of Cambridge ESOL. Once the results have been submitted and the cert issued from the UK, the course provider's obligation to the customer is done. Except, there may be a problem in the OP's situation. It is what it is.
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