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Mike_2003
Joined: 27 Mar 2003
Posts: 344
Location: Bucharest, Romania
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 Posted: Tue Dec 16, 2003 3:46 am Post subject: |
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| And don't forget the Brummie accent which has been known to cause the occassional titter on occassions. |
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mjed9
Joined: 25 Oct 2003
Posts: 242
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| Posted: Tue Dec 16, 2003 9:12 am Post subject: |
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Actually there was a poll taken in England a while back about which accents were the best and Geordies came out top (if I remember correctly) as having the most friendly voice ... which is why if you phone any callcentre in the UK it will more often than not be answered by someone hailing from Newcastle
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Mike_2003
Joined: 27 Mar 2003
Posts: 344
Location: Bucharest, Romania
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| Posted: Tue Dec 16, 2003 9:31 am Post subject: |
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| I remember reading about a similar study. Scots were chosen for financial call centres because of their well-known "thriftiness" in money matters. The Liverpool accent, if I remember correctly, wasn't favoured as it apparently came across as untrustworthy. |
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Slim Pickens
Joined: 25 Nov 2003
Posts: 299
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| Posted: Tue Dec 16, 2003 1:34 pm Post subject: |
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X
Last edited by Slim Pickens on Tue Nov 01, 2005 7:17 am; edited 1 time in total |
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dduck
Joined: 29 Jan 2003
Posts: 422
Location: In the middle
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| Posted: Tue Dec 16, 2003 5:09 pm Post subject: |
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| Mike_2003 wrote: |
| I remember reading about a similar study. Scots were chosen for financial call centres because of their well-known "thriftiness" in money matters. |
The Scots aren't known for "thriftiness". The stereotype of the Scots is of people who hate spending their money, ignoring the fact that Scots, time and time again, give more money (per head of population) to charity than any other region in the UK. The people in London are the most tight-fisted, if I remember.
According to the blurb I read, the Scots accent is popular, in call centres, because it's considered the most honest when it comes to money. A mild Scottish accent is also considered to be one of the easiest accents for students to understand.
Iain |
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guty
Joined: 10 Apr 2003
Posts: 365
Location: on holiday
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| Posted: Tue Dec 16, 2003 5:26 pm Post subject: |
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Although I think what most of the people have posted about accent and regional stereotype is true, I think call centres originally relocated to the North east for the same reason they are now moving again, this time to India, because its cheaper.
Any ideas what the preconceptions of Indian accents will be when all our quieries are answered by people from the subcontinent? |
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mjed9
Joined: 25 Oct 2003
Posts: 242
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| Posted: Tue Dec 16, 2003 8:56 pm Post subject: |
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Sorry about this but I used to work setting up callcentres and apparently the test customers' only criticism of Eastern-based callcentres was that they were too polite.
They didn't even realise that these people were not "western".
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dmb
Joined: 12 Feb 2003
Posts: 8397
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| Posted: Tue Dec 16, 2003 9:17 pm Post subject: |
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"teacher teacher math teacher very bad. He not say 'Thousand' he say 'Tousand'
A quote from my student who started Maths lessons yesterday
{The maths teacher is from India} So I'm happy because at least I know the student listened to my 'th'lesson.  |
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shenyanggerry
Joined: 02 Nov 2003
Posts: 619
Location: Canada
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| Posted: Wed Dec 17, 2003 7:25 pm Post subject: |
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| I find the rhythm, stress and intonation of people from the Indian subcontinent particularly difficult to understand. I had occasion to teach a group of them twenty years ago. It took me weeks before I stopped asking them to repeat almost every phrase. |
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