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Malaysian Ministry of Education - English Trainers feedback
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yha



Joined: 08 Dec 2010
Posts: 7
Location: US

PostPosted: Tue May 15, 2012 1:45 am    Post subject: Reply with quote

SMR ELT wrote:
For potential applicants to the job I can only suggest you make your own decisions regarding the working conditions. Speak to me on Skype, talk with current mentors, but please do not base your decision solely on the rantings of a disgruntled individual who seems to be totally at odds with the world.


I�ve been keeping up with this thread and it seems to me that it�s far more than just one disgruntled individual who is posting here. This company doesn�t appear to be able to keep their staff. There seem to be a number of very unhappy souls and the statistics of people who have left, say it all. I wonder, with regard to the people who have left, did most of them give the required notice or did they just, in desperation, do a runner?

SMR ELT wrote:
If it is such a bad job and the company is so terrible, why are you still working with them?


At a guess, I�d say there are a number of people who don�t have a choice. According to what I�m reading, and the feedback I�ve had from an ex mentor, there are many unqualified people on this programme who would not be able to get a decent job elsewhere and/or, don�t want to return to their country or origin for a variety of reasons � often because they are not fully qualified in their own country.

SMR ELT wrote:
There are obviiously issues that people have and there have been numerous incidents that many mentors have no idea actually what happened


The SMRELT company admits as quoted that there have been �numerous incidents.� I think that says a whole lot. What �normal� professional company would have numerous incidents with their staff? I don�t want to be in this sort of situation with an employer.


Anyway, I have not proceeded with my application, but it does make for interesting reading.
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snollygoster



Joined: 04 Jun 2009
Posts: 478

PostPosted: Thu May 17, 2012 4:35 am    Post subject: Not qualified Reply with quote

Yha said "there are many unqualified people on this programme".
That sure seems to be true, and the reasons they don't get another job as SMR ELT asks, is because they have poor qualifications, BUT the major reason is that a lot are experiencing their first "real" job, and do not have the funds to go back home if they so desire.

Make no mistake that there are (or were) also plenty of mentors with excellent qualifications and/or experience. Most in that catagory seem to have either left or been bullied into vacating positions to allow the "old school tie" to operate and let in one race only.

There are still a few mentors with experience and quals, but they are a dwindling minority, who see better prospects elsewhere.
The axe is about to fall as the Ministry of Education begins to open its eyes to the massive misuse of public funds that are lining the pockets of the foreign mismanagement of a noble project.
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horse



Joined: 25 Apr 2005
Posts: 37

PostPosted: Thu May 17, 2012 4:52 am    Post subject: Reply with quote

'' to allow the "old school tie" to operate and let in one race only. '' ??

I'm not quite sure I follow you there, old boy.
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princessofquitealot



Joined: 05 Nov 2003
Posts: 38
Location: Malaysia

PostPosted: Thu May 17, 2012 7:46 am    Post subject: SMR Mentors Reply with quote

I thought SMR was a Malaysian company. Am I mistaken?
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Expat101



Joined: 09 May 2012
Posts: 108

PostPosted: Thu May 17, 2012 2:10 pm    Post subject: Termination, Runners and Notifications Reply with quote

yha asked, 'I wonder, with regard to the people who have left, did most of them give the required notice or did they just, in desperation, do a runner? '

I'm glad you asked this question! The notice is three months! Please see the quote below (taken directly from my contract), especially the part in red:
Quote:
The first 60 working days of employment as a Trainer (calculated from the Commencement Date) will be probationary, during or at the end of which the Employee's employment may be terminated by the Employer on one week's notice. Meetings will be held to discuss progress and to resolve difficulties, wherever possible. The Employer reserves the right to extend the Employee's probationary period to coincide with the Employer's requirements. In no case will the probationary period be extended beyond a total of six months.

Should the Employer terminate this employment contract with or without notice during the probation period the Employee �

Whilst the contract period will be from the date of commencement to Contract End Date, both Employer and Employee may terminate the contract after 12 months completed service �

1) Termination

The Employer reserves the right to terminate the employment of the Employee with 7 days' notice or in case of urgency, without notice if the Client instructs the Employer to terminate the employment of the Employee or otherwise indicates that it will not continue to support the employment of the Employee.

The Employee's employment may exceptionally be terminated without notice �

Exceptionally, this contract of employment may be terminated by either party on three months' written notice if circumstances arise which were not foreseen or anticipated on or before the Commencement Date, subject to the following provisions:

- The three months notice period may only be given to coincide with a convenient time for the company as agreed by the Project Manager.

- The Employer reserves the right to require the Employee to bear the costs incurred by the Employer resulting from the premature termination of the contract of employment.


Now you may be able to see why people have done runners without giving their three month's notice! Bear in mind that the company doesn't have to give ANY notice according to their own contract. But I wonder if this is even legal. I was reading this:

Quote:
Unless notification is specified in the contract, the law stipulates that employees working less than two years need a minimum of four weeks notification, a minimum of six weeks for two to five years of employment, and a minimum of eight weeks for employees employed for at least five years.
http://www.ehow.com/about_6617374_malaysia-labor-law.html

I'm not a lawyer and I don't have experience with Malaysian Labor Law, but perhaps someone in the know might be able to answer my question.
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Expat101



Joined: 09 May 2012
Posts: 108

PostPosted: Thu May 17, 2012 2:42 pm    Post subject: The Magic of SMR! Reply with quote

SMR's motto is this:

Quote:
The Magic of Making Training FUN!
We believe in making learning FUN. Our distinctive approach to learning has earned us the reputation of being fun, content based and creative


Probably 90% (or more) of the trainers who attended the orientation would now laugh at the motto because:
a. the 'training' we received was not exactly 'fun'
b. we were put up at the Radius International Hotel in KL, which has terrible reviews! http://www.tripadvisor.com/Hotel_Review-g298570-d305749-Reviews-Radius_International_Hotel_Kuala_Lumpur-Kuala_Lumpur_Wilayah_Persekutuan.html Many people were eaten alive from bedbugs and I saw that some people with hundreds of bites all over their arms, face, neck, back, legs, etc. It was 'damp.' My shower had black mold all over the place and my mattress was covered in bloodstains and urine! Complaints from people fell on the deaf ears of SMR as they were too busy collecting passports and shuffling paperwork to care.
c. we were invited to a dinner and assigned seats next to potential or current investors where many of us felt uncomfortably exploited and shown off to their 'clients.' In hindsight, the shark fin soup should have been a telling red flag of what was to come!
d. we were given so much misinformation about Malaysia that I don't even know where to begin.
e. The lovely project manager was sick most of the time and extremely grumpy. In order to get our attention, he whistled at us (like we were dogs)! Many people complained about their ears hurting for hours after just one of those piercing whistles. My ears hurt now just thinking of it. I'd hate to see or hear him use that kind of 'classroom management' in a class full of unsuspecting young children!
f. The zone managers were mostly unprepared and rambling about anything and everything just to waste our time while the important paperwork got processed in the other rooms or hallway.

I could go on...
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horse



Joined: 25 Apr 2005
Posts: 37

PostPosted: Thu May 17, 2012 4:30 pm    Post subject: Reply with quote

Well, it seems fair to say that SMR employees were not entirely satisfied with the project. What about people who worked on the same project under the British Council?
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Expat101



Joined: 09 May 2012
Posts: 108

PostPosted: Thu May 17, 2012 5:14 pm    Post subject: British Council Reply with quote

horse, it does appear that the British Council is making the best of things and if this

http://www.newsabahtimes.com.my/nstweb/fullstory/58129

is anything to go by, I'd say they are moving in the right direction. I can't understand why they didn't get control of the whole project to begin with. They certainly have far more expertise in the area of ELT than SMR. Perhaps that's an understatement!
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snollygoster



Joined: 04 Jun 2009
Posts: 478

PostPosted: Fri May 18, 2012 4:16 am    Post subject: Bravo Reply with quote

Bravo British Council-At least some contractors have foresight in making a difference to teachers lots in Malaysia.
In fact, British Council made a downloadable resource centre for lesson plans to accompany each Unit in Year 1 texts.
When an SMR employee stated that SMR should have had something similar, I recall an undesirable level of sarcasm beinmg directed at the mentor who suggested it.
Princessofquitealot questions whether SMR is a Malaysian company. I believe it to be, however, within the ELT project managed by SMR, its noticeable which race holds the positions of power and influence, and how one race looks after its members better than some of the others.
Yes Expat- the contract is written only for the "victors", and even the small concessions made in it are not honored unsless its to SMRs advantage.
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SMR ELT



Joined: 27 Apr 2011
Posts: 18
Location: Malaysia

PostPosted: Fri May 18, 2012 7:51 am    Post subject: Reply with quote

I give up. No matter what anyone writes which is positive about the project in Malaysia there are one or two whingers who will by their sheer force of hiding behind anonymity will just make sweeping accusations and generalisations about things they have 'heard' or 'may possibly have happened'. The fact that there have been so many incidents is an indication of the openness and transparency and the reality of running a project with 120 people from differing backgrounds and experience. It has indeed been a challenge and many of the incidents referred to - even by the whingers - have occurred, but each one must be put in a context and a realisation that people have been involved in these things and I do not want to air everyone's dirty linen in public.

Having said that, I do feel that readers should be aware that in the past I have employed someone as a team leader who had a difficult year with his team in that he found that his teams ability to organise themselves better than he could extremely challenging and so at the end of the year he took to sending me a report that the local education department had expressed concern that SMR were employing lesbians in his team and this was inconsistent with the social norms of the society.

When I checked with the education department about this allegation they were extremely surprised at such a thing and denied making any such accusation. On further investigation of the individual he made numerous other accusations about his team which were all found to be eqally false. It became obvious that this team leader had lost all credibility and so I arranged his transfer to another state as a mentor - all of which he agreed to and I have it all in writing.

I agreed to pay the receipts for his removal and he submitted a claim for over RM6000 to move 200km. He submitted receipts for RM4000 which were duly paid but the balance was not as there were no receipts.

He then wrote long spurrious letters to the chairman, made numerous accusations about lying and duplicity. Even claimed that we left him high and dry because his brother in law had died and he did not have enough money to pay for the funeral - after which he boasted to his team that he made that up to make SMR feel guilty. He even told us that because of the stress of moving his wife had a miscarriage and if this was the case then this is regrettable, but I have yet to receive a medical claim to indicate that his wife had such a condition. Eventually he wrote 7 pages of ranting and ravings about how badly he had been treated and sent it to 13 random addresses of mentors on the project.

In the end I gave him the ultimatum to withdraw his allegations or leave the project and he chose not to withdraw anything - just rant some more. I therefore arranged his dismissal at the end of April. Perhaps snollygoster could comment on this type of situation and unfortunately this type of situation is not in isolation.

Is this the fault of SMR. I do not claim absolute sainthood in all of these dealings, but many of the incidents that have been referred to by expat101 and snollygoster have been the results of selfish, disgrunteled so called trainers who when it came down to it, were just not up to the job. Please feel free to rant and moan and complain all you like, I know that the majority of the mentors who are here in Malaysia really quite enjoy the challenge of the job, of living in Malaysia and get on with it, despite these challenges. Please feel free to listen to the rantings of the minority and make your own decisions.
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wesharris



Joined: 26 Oct 2008
Posts: 177

PostPosted: Fri May 18, 2012 10:23 am    Post subject: Reply with quote

Wouldn't selfishness also qualify as self interest?
Especially in situations like this, self preservation
in a foreign environment, often calls for actions
that management, or the locals call being selfish.
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Expat101



Joined: 09 May 2012
Posts: 108

PostPosted: Fri May 18, 2012 3:17 pm    Post subject: Avoid SMR! Reply with quote

SMR appears to be describing poster snollygoster in his desperate attempt at character assassination. In case you haven't already noticed, character assassination is something he's especially good at. Notice that none of my truthful accusations were ever attacked or properly explained away. Why is that (you should be asking yourself)? Don't attack the message, attack the messenger who exposes the nasty truth, especially when you have no rebuttal, eh? If this were a debate, SMR would have lost of a lot of points with the judges!

Don't you find it odd that he criticizes someone for ranting and raving and then turns around and does it himself on this public forum - at great length? It sounds a bit hypocritical. I think he's far from giving up.

Obviously, the positives of the project have nothing to do with SMR! The project and SMR are not one in the same. If it were not for the mismanagement of this company, the project itself would be GREAT! In spite of SMR, I certainly had a wonderful relationship with my teachers, PPD and all of the admin. that I worked with at every school. In fact, I kept in touch with them for long after I left. Would you call that being 'at odds with the world?!' The thing I miss the most is the project itself, but SMR proved to be the damper on my whole experience.

I wish the other organizations working on this project the best of luck and I sincerely hope that if there is another project like this you are able to weed SMR out of the 'business.'

Warm regards,
Expat101
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snollygoster



Joined: 04 Jun 2009
Posts: 478

PostPosted: Sat May 19, 2012 4:05 am    Post subject: Wrong dude Reply with quote

Sorry Mr Ranter Raver- it seems you have mistaken me for someone else in your attempt at character assassination.
I AM aware of the person to whom I believe you refer, and shall alert that person to your rather off the mark personal attack.
That person does have evidence in writing regarding the matters you refer to , and having seen that evidence, I for one would not challenge it as you have chosen to do.
That person was widely acclaimed as an outstanding leader, even by you, so your accusation smacks of sarcastic rhetoric, probably for self preservation purposes as it appears your major weapon in this discussion is unsubstantiated accusations and fabrications.
Please check your facts before you attack me again, and remember there are 2 sides to every story, and to date, SMRELT, yours has drawn a lot of scorn. Where there is smoke there is fire.
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Mr. Kalgukshi
Mod Team
Mod Team


Joined: 18 Jan 2003
Posts: 6613
Location: Need to know basis only.

PostPosted: Sat May 19, 2012 8:44 am    Post subject: Reply with quote

Messages addressing the messenger rather than the message are not permitted here. If they do not cease immediately, sanctions of the severe order are more than highly probable.
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yha



Joined: 08 Dec 2010
Posts: 7
Location: US

PostPosted: Sat May 19, 2012 11:39 am    Post subject: Reply with quote

i managed to have coffee this morning with the ex employee of SMRELT. this person confirmed the bed bugs etc. at the Radius Hotel and felt that as far as the management were concerned, the right hand didn't know what the left was doing. my contact also mentioned having to stay at an equally dirty hotel later in the year, again with bed bugs, in order to attend an HR seminar which had nothing to do with ELT. The purpose, seemingly, was to display a sea of "white" faces to the conference.

as regards the latest postings, as an onlooker, I have no idea who these people are, but my contact can identify individuals. this is a public forum. it seems that enough has been posted here to identify individuals and it seems to me a very unprofessional approach by the SMRELT management who is posting. i've never seen "management" posting such detail about a particular employee. this is disgraceful. perhaps the people who are still on the programme might be concerned to see all this dirty laundry being aired publicly - they may, later, share the same fate. i haven't come across this sort of thing on Daves Cafe before.
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