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Japanomics - Discussing Consumer Topics in Japan

 
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Black_Beer_Man



Joined: 26 Mar 2013
Posts: 453
Location: Yokohama

PostPosted: Sun Jul 07, 2013 10:29 am    Post subject: Japanomics - Discussing Consumer Topics in Japan Reply with quote

This is a thread dedicated to discussing consumer issues in Japan. Please feel free to introduce topics that concern you.

Discounts in Japan: Is it just me or do you think discounts here are small as compared to your home country? I often see products reduced 2% - 5% in Japan whereas in North America, you won't see a discount lower than 10%. Examples:

1) Today I was looking at some cheap happoshu (low malt beer). It was 78 yen a can. however, if I bought a 6 pack, each can would only cost a mere 76 yen. Now I asked myself, "Where's the incentive to buy a 6 pack when I am only saving 12 yen (on an item that costs 460 yen)?" So, I only bought 2 cans.

2) I remember seeing a poster at a Family Mart saying that their fried potatoes were on sale - 10 yen off from 170 yen to 160 yen. Does a 10 yen discount really persuade Japanese shoppers to buy french fries?

How often do you see deep discounts and Japan? What kinds of items do you usually see reduced?
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kah5217



Joined: 29 Sep 2012
Posts: 270
Location: Ibaraki

PostPosted: Sun Jul 07, 2013 11:57 am    Post subject: Reply with quote

Hmm. Got a 50% discount on a Hetalia cookbook at animate today, but I usually don't see discounts outside of reduced groceries or the occasional ¥20 off 7-11 sandwiches.
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rxk22



Joined: 19 May 2010
Posts: 1629

PostPosted: Sun Jul 07, 2013 5:32 pm    Post subject: Reply with quote

Got me. I love the little stamp sized 1 yen coupons that the drug store gives out. Seriously?
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timothypfox



Joined: 20 Feb 2008
Posts: 492

PostPosted: Mon Jul 08, 2013 12:41 am    Post subject: Reply with quote

Clothing discounts can be quite sweeping if you buy off season. I just bought a 38,000 suit and got a second one for 1,000 more. These suits will be great because they come with 2 sets of pants, so almost kind of like 4 suits.

The salesperson was irked because she wanted to sell me more expensive suits for summer. I explained that I did cool bizz in my office and didn't need cool summer suits. She also wanted to sell me expensive shirts, but I declined because I usually get cheaper wash and wear knock-offs at Uniqlo.

The price was almost comparable to discounts you get in the states. Although nothing compared to a $99 suit I bought in NYC 3 years ago...
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TokyoLiz



Joined: 16 Jan 2003
Posts: 1548
Location: Tokyo, Japan

PostPosted: Mon Jul 08, 2013 1:03 am    Post subject: Reply with quote

Discounts depend on where you shop, and what product you are after. Also, timing is important.

Rainy day discounts at supermarkets can be 20-50%.

I just bought summer clothes and the prices were significantly discounted. At the register I was given coupons for specific sale days - 30-50% off on some items.

Beer prices don't move much because alcohol is regulated.

Drinks marked down to 100 yen from 120 yen are a significant saving, I'd say. A five hundred yen piece gets you five drinks for you and four friends.
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Black_Beer_Man



Joined: 26 Mar 2013
Posts: 453
Location: Yokohama

PostPosted: Wed Jul 10, 2013 12:28 pm    Post subject: Reply with quote

Yesterday I went into a Mc Donalds in Chuo Rinkan station (Kanagawa) and ordered the large Big Mac set. When I asked for 3 ketchups, I was told that I could not get 3 ketchups as there is a limit of 2 packs. can you believe that?

Man! Only in Japan would Mc Donalds be so stingy.
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Pitarou



Joined: 16 Nov 2009
Posts: 1116
Location: Narita, Japan

PostPosted: Sun Jul 14, 2013 9:42 am    Post subject: Reply with quote

Black_Beer_Man wrote:
Yesterday I went into a Mc Donalds in Chuo Rinkan station (Kanagawa) and ordered the large Big Mac set. When I asked for 3 ketchups, I was told that I could not get 3 ketchups as there is a limit of 2 packs. can you believe that?
Thanks for letting us know which branch it was. I agree that it's totally unacceptable. We should all go and picket them.
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Black_Beer_Man



Joined: 26 Mar 2013
Posts: 453
Location: Yokohama

PostPosted: Sun Jul 14, 2013 11:40 am    Post subject: Reply with quote

Pitarou wrote:
Black_Beer_Man wrote:
Yesterday I went into a Mc Donalds in Chuo Rinkan station (Kanagawa) and ordered the large Big Mac set. When I asked for 3 ketchups, I was told that I could not get 3 ketchups as there is a limit of 2 packs. can you believe that?
Thanks for letting us know which branch it was. I agree that it's totally unacceptable. We should all go and picket them.


Don't laugh. This clearly shows you the difference between Japanese and western customers.

Mc Donalds in western countries wouldn't risk losing a customer over one ketchup packet. A westerner would quit going to that Mc Donalds because of its stingy behavior.

Whereas the Japanese are so used to being told dame this and dame that (you can't do this and you can't do that), that he/ she will just say "Okay, see you tomorrow."

That's why Mc Donalds here can enforce "rules" against the customers. Laughing
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HLJHLJ



Joined: 06 Oct 2009
Posts: 1218
Location: Ecuador

PostPosted: Sun Jul 14, 2013 1:20 pm    Post subject: Reply with quote

Black_Beer_Man wrote:

Don't laugh. This clearly shows you the difference between Japanese and western customers.

Mc Donalds in western countries wouldn't risk losing a customer over one ketchup packet. A westerner would quit going to that Mc Donalds because of its stingy behavior.

Whereas the Japanese are so used to being told dame this and dame that (you can't do this and you can't do that), that he/ she will just say "Okay, see you tomorrow."

That's why Mc Donalds here can enforce "rules" against the customers. Laughing


Some McDonalds in the USA charge as well.

http://www.huffingtonpost.com/2013/05/14/mcdonalds-ketchup-fee-manhattan-extra-charge_n_3271816.html

Quote:

A Manhattan customer 'made do with the two ketchup packets that came with his large order of french fries. He wanted more, he said, but he refused to cough up the quarter.

“What could you do about it?” he said. “It’s not like ketchup is a big enough thing where you can protest against McDonald’s.”


You may want to reconsider your theory.
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Black_Beer_Man



Joined: 26 Mar 2013
Posts: 453
Location: Yokohama

PostPosted: Sun Jul 14, 2013 2:12 pm    Post subject: Reply with quote

So, some American McDonadls are are stingy with ketcup too. At least in the U.S., the public washrooms provide SOMETHING to dry your hands with. Frequently in Japan nothing - no paper towels and not even a simple hand dryer is provided for you to dry your hands.

If that's not stingy, I don't know what is.
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HLJHLJ



Joined: 06 Oct 2009
Posts: 1218
Location: Ecuador

PostPosted: Sun Jul 14, 2013 2:31 pm    Post subject: Reply with quote

I usually find there are dryers or towels in semi-public toilets, e.g. convenience stores, malls, etc. but not in train stations or truly public places like parks, etc..

In the UK you usually have to pay to use public toilets, if you are lucky enough to be able to find one, and desperate enough to use it. Is it more or less stingy to charge for toilets and provide a hand dryer, or to provide the facilities for free, but no hand towels?

Are free well-stocked public toilets widely available in the USA?
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sicklyman



Joined: 02 Feb 2013
Posts: 930

PostPosted: Sun Jul 14, 2013 4:08 pm    Post subject: Reply with quote

HLJHLJ wrote:
Are free well-stocked public toilets widely available in the USA?

you betcha - one in every McDonald's
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HLJHLJ



Joined: 06 Oct 2009
Posts: 1218
Location: Ecuador

PostPosted: Sun Jul 14, 2013 4:17 pm    Post subject: Reply with quote

sicklyman wrote:
HLJHLJ wrote:
Are free well-stocked public toilets widely available in the USA?

you betcha - one in every McDonald's


Well I guess they are what I would call semi-public, I was meaning more real public toilets, provided by whatever the US equivalent of local government is. In other words funded by taxpayers not businesses.

The McDonald's toilets here, like toilets in pretty much all businesses, have hand drying facilities too.
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rxk22



Joined: 19 May 2010
Posts: 1629

PostPosted: Sun Jul 14, 2013 6:43 pm    Post subject: Reply with quote

That is the nice thing about Japan. No awful customers. No one making a huge mess, and then rolling out like a jerk.
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Pitarou



Joined: 16 Nov 2009
Posts: 1116
Location: Narita, Japan

PostPosted: Mon Jul 15, 2013 5:00 am    Post subject: Reply with quote

Black_Beer_Man wrote:
Pitarou wrote:
Black_Beer_Man wrote:
Yesterday I went into a Mc Donalds in Chuo Rinkan station (Kanagawa) and ordered the large Big Mac set. When I asked for 3 ketchups, I was told that I could not get 3 ketchups as there is a limit of 2 packs. can you believe that?
Thanks for letting us know which branch it was. I agree that it's totally unacceptable. We should all go and picket them.
Don't laugh. This clearly shows you the difference between Japanese and western customers.

...

Whereas the Japanese are so used to being told dame this and dame that (you can't do this and you can't do that), that he/ she will just say "Okay, see you tomorrow."
WTF??? Which Japan are you doing business in? I'd like to know, because I'd like to do business there.
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