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Problems with Riyad Online banking

 
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Nicholas19



Joined: 19 Dec 2010
Posts: 18
Location: London, United Kingdom

PostPosted: Sat Oct 11, 2014 7:37 pm    Post subject: Problems with Riyad Online banking Reply with quote

Hi,

Is anyone else having trouble accessing their Riyad Online bank accounts? I have Internet Explorer 9 on one PC and 11 on another and have tried Chrome and Firefox. It takes me to the login page, I sign in, and then it says "choose verification method" but gives no options.

Any idea why?

Thanks,

Nicholas
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Mushkilla



Joined: 17 Apr 2014
Posts: 320
Location: United Kingdom

PostPosted: Sat Oct 11, 2014 9:42 pm    Post subject: Reply with quote

Is this problem happening in UK only?
Can you access your account in Saudi Arabia?
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Jonasval



Joined: 01 Sep 2014
Posts: 7

PostPosted: Sun Oct 12, 2014 1:53 pm    Post subject: Reply with quote

This happens from time to time as their systems are of inferior quality and ill maintained. Clear your cookies and refresh your browser, or failing that wait a day or so and it will return to normal.
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Cletus



Joined: 30 Apr 2014
Posts: 48
Location: Qassim

PostPosted: Mon Oct 13, 2014 4:10 pm    Post subject: Reply with quote

Nicholas, I am having the same issue. Did you find a soleution?
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desertdust



Joined: 02 Jan 2011
Posts: 57

PostPosted: Sun Oct 19, 2014 6:51 pm    Post subject: Reply with quote

To solve your problem you must register at your nearest Riyadh Bank ATM.

1. Take your cell phone and ATM card(obviously) with you.

2. From the main menu you must press either the 'e-registration' or 'Riyadhonline' button to receive the 7 digit activation code on your cell phone. Sorry, can't remember which one.

3. Using the 7 digit code validate it with one of those two buttons mentioned above at the ATM. Do not press the 'yes' button for a receipt otherwise the activation process will fail.

4. Each beneficiary must be validated the same way at the ATM, both local and international account numbers.
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