Job Discussion Forums

[pfroehlich]

Have a great offer to teach some tour-guides in training. However, combing FAHASA and other stores, I find a lot of hospitality-oriented books which have some useful content but are primarily for hotel-workers.

Anybody have a good book for this subject or at least know the name of one?

[mr.pete]

Why not combine the hospitality / hotel books (I bought 'In at the deep end' in Xuan Thu a few years ago) with a Vietnam guidebook such as Lonely Planet or Rough Guide? That way you can give them a lot of insight in English to what the tourists are expecting to see / learn about. I would also spend at least one lesson pronuncing Vietnamese place names as a Westerner would - I once did this with a secretarial course, and a) they thought it was hilarious, and b) they learned to think outside the box, and also to understand that the visitor does not pronounce their place names as they do ...