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Simple Things Made Complicated
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El Gallo



Joined: 05 Feb 2007
Posts: 318

PostPosted: Mon Aug 06, 2007 3:41 pm    Post subject: Simple Things Made Complicated Reply with quote

Is it just me or do people in Mexico try to make simple things complicated? Two cases in point:

1. At a University where I was teaching, I needed the password for wireless internet access. After three weeks waiting for the IT guru, he showed up during my class one day and, instead of just giving me the "clave", he began changing all the advanced settings on my computer including the IP address, etc. I tried to explain that my PC worked well with other wireless networks but to no avail. (I never did get access)

2. I needed a coupling to connect two 1/2" pieces of tube together for my outdoor fountain. At the hardware store, the "hydraulic technician" began piecing together many different couplings and connections, some actually reducing the diameter of the tube and the water flow in the process. He then wanted to see the pump to determine if it would work well (I already had another one and knew it would.) He was really annoyed when I asked for a simple connector a piece of tube to go with my pump part. They all fit perfectly and I told him that was what I wanted to buy. Thank you.

I've noticed this before, especially in government agencies. It is part of the culture or my imagination? Are people just trying to be helpful or do they do this to try to control others, feel important, or do they just like saying no or making things more difficult. Have any of you experienced this in Mexico? What do you think?
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MELEE



Joined: 22 Jan 2003
Posts: 2583
Location: The Mexican Hinterland

PostPosted: Mon Aug 06, 2007 3:49 pm    Post subject: Reply with quote

I think they are trying to be helpful and they assume that you need/want help.

I've learnt that you when ever possible, try not to reveal what you want items you are purchasing for. People who work in these shops tend to have specific ideas about what things are for. Best if you can walk into a shop and ask for the item by name with authority.

Another example is the fabric shop. If you walk in and let on that you want some fabric for curtains, they will hustle you over the X row of "curtain fabric" and if you want to be shown some other fabric you will be told, but that's not for curtains.
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Phil_K



Joined: 25 Jan 2007
Posts: 2041
Location: A World of my Own

PostPosted: Mon Aug 06, 2007 4:12 pm    Post subject: Reply with quote

Yes, it's true. it's part of the culture!

1) The Paris Pharmacy in downtown DF is a great example. It is popular because it's cheap but the procedure is like this. Make a line at one counter to be given a docket for your purchase. Make another (very long) line to pay. Then go to another counter to collect. Maybe it's my Englishness, but I would rather pay a bit more to do the transaction at one counter!

2) I lived in Delegation Miguel Hidalgo. I bought my car in Benito Ju�rez and I had to collect the plates in a cattle market Very Happy in Iztacalco. In England they come with the plates attached!
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MO39



Joined: 28 Jan 2004
Posts: 1970
Location: El ombligo de la Rep�blica Mexicana

PostPosted: Mon Aug 06, 2007 4:45 pm    Post subject: Reply with quote

Phil_K wrote:
Yes, it's true. it's part of the culture!

1) The Paris Pharmacy in downtown DF is a great example. It is popular because it's cheap but the procedure is like this. Make a line at one counter to be given a docket for your purchase. Make another (very long) line to pay. Then go to another counter to collect. Maybe it's my Englishness, but I would rather pay a bit more to do the transaction at one counter!


I've found this "tripartite payment system" in operation in all sorts of pharmacies in Mexico, not just the cut-rate ones, not to mention bookstores, like the Porr�a near Bellas Artes. Maybe this division of labor is meant to make things more efficient, like a retail assembly line, with each employee responsible for just one function!
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Guy Courchesne



Joined: 10 Mar 2003
Posts: 9650
Location: Mexico City

PostPosted: Mon Aug 06, 2007 5:05 pm    Post subject: Reply with quote

I always figured it was a control thing, to keep employees from pocketing money somehow.
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New Haven



Joined: 05 Nov 2005
Posts: 52
Location: Merida, Mexico

PostPosted: Tue Aug 07, 2007 1:31 am    Post subject: Reply with quote

I think it's to provide jobs to people who would not otherwise be employed. Along those same lines I notice at Wal-Mart and other stores here in Merida there are numerous young people -- mostly attractive women -- standing around, looking very official in their uniforms, and usually doing absolutely nothing.
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Dragonlady



Joined: 10 May 2004
Posts: 720
Location: Chillinfernow, Canada

PostPosted: Fri Aug 10, 2007 4:52 am    Post subject: Reply with quote

deleted

out of date


Last edited by Dragonlady on Sun Sep 26, 2010 8:58 am; edited 1 time in total
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Mike S.



Joined: 27 Apr 2006
Posts: 91
Location: New York City

PostPosted: Wed Aug 22, 2007 7:43 pm    Post subject: Other examples: Reply with quote

Other examples:

1. I teach at a stove manufacturing company and arrive at 7:30 AM in the morning. There are several young women vigourously mopping the floor, but when I go to the bathroom it's completly filthy and the putrid stench
of human feces permeates the atmosphere and when I go to the sink to wash my hand, I notice that there is never any any soap in the dispenser.
In other words, as long as we're looking busy, no one will force us to clean the bathroom or refill the soap. Or perhaps because they are women, they aren't allowed in the men's room.

2. The ''Paqueteria'' at all the supermarkets except Wal-Mart also function as ''complainerias'' which means that you have to wait up to 5 minutes to get your friggin mochila from the surly ''paqueteristas'' behind the counter!
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Dragonlady



Joined: 10 May 2004
Posts: 720
Location: Chillinfernow, Canada

PostPosted: Wed Aug 22, 2007 8:15 pm    Post subject: Reply with quote

deleted

out of date


Last edited by Dragonlady on Sun Sep 26, 2010 8:58 am; edited 2 times in total
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Mike S.



Joined: 27 Apr 2006
Posts: 91
Location: New York City

PostPosted: Wed Aug 22, 2007 8:41 pm    Post subject: Correction Reply with quote

Correction: Mana�a means next month in Mexico.
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TheLongWayHome



Joined: 07 Jun 2006
Posts: 1016
Location: San Luis Piojosi

PostPosted: Wed Aug 22, 2007 8:45 pm    Post subject: Reply with quote

New Haven wrote:
I think it's to provide jobs to people who would not otherwise be employed. Along those same lines I notice at Wal-Mart and other stores here in Merida there are numerous young people -- mostly attractive women -- standing around, looking very official in their uniforms, and usually doing absolutely nothing.

The same in SLP. In any clothes shop in any mall you will always find at least 3 moderately attractive women doing absolutely nothing, except growing love handles maybe. This, after all is the Mexican dream--get yourself a job doing next to nothing.

It seems to me that a third of Mexico stands around doing nothing while the another third are overworked; the final third just hold out their hands and wait for money to fall from the sky.
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MO39



Joined: 28 Jan 2004
Posts: 1970
Location: El ombligo de la Rep�blica Mexicana

PostPosted: Wed Aug 22, 2007 9:32 pm    Post subject: Re: Correction Reply with quote

Mike S. wrote:
Correction: Mana�a means next month in Mexico.


Another correction: ma�ana means tomorrow or morning.
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Guy Courchesne



Joined: 10 Mar 2003
Posts: 9650
Location: Mexico City

PostPosted: Wed Aug 22, 2007 9:53 pm    Post subject: Re: Correction Reply with quote

MO39 wrote:
Mike S. wrote:
Correction: Mana�a means next month in Mexico.


Another correction: ma�ana means tomorrow or morning.


I find it varies by region or city. In Mexico City, anytime between tomorrow and the next day or so. In Acapulco, anywhere between two and seven days. In Puebla, it meant go away. In Chiapas, no one even bothered trying beyond shrugging their shoulders.
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Samantha



Joined: 25 Oct 2003
Posts: 2038
Location: Mexican Riviera

PostPosted: Wed Aug 22, 2007 9:53 pm    Post subject: Reply with quote

May I ask why you are still here in Mexico? It doesn't appear to suit some of you. Could it be that you remain here because YOU also don't have to work quite as hard as you would in your home country? Mexico is what it is and some of LWH's recent comments would indicate a curious lack of cultural understanding. What's up with that?
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Phil_K



Joined: 25 Jan 2007
Posts: 2041
Location: A World of my Own

PostPosted: Wed Aug 22, 2007 9:58 pm    Post subject: Re: Correction Reply with quote

MO39 wrote:
Mike S. wrote:
Correction: Mana�a means next month in Mexico.


Another correction: ma�ana means tomorrow or morning.


I could guess you are a gringo - that is called "IRONY"
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