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drandreasbrown
Joined: 06 Nov 2008 Posts: 34
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Posted: Fri Nov 07, 2008 11:26 am Post subject: Westgate and Shane School |
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Hi,
I'm a teacher in Indonesia, have been here for nearly 4 years, looking at jobs in Japan. Most of the wages and terms/condition of employment don't look too good though. What can people tell me about working in Japan generally, and specifically about Westgate and the Shane School? |
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Glenski

Joined: 15 Jan 2003 Posts: 12844 Location: Hokkaido, JAPAN
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TokyoLiz
Joined: 16 Jan 2003 Posts: 1548 Location: Tokyo, Japan
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Posted: Fri Nov 07, 2008 1:20 pm Post subject: |
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I'm supporting a friend who is preparing to extract herself from Shane right now, and when we met over coffee one evening, I was shocked at how awful the conditions are.
Shane contracted an apartment for her, but it was not clean or refurbished before she moved in, and the rent and bills consume nearly half her month's pay. She's paying more than the market value - I checked the realestate in her area, and rent of a space that size is about Y20,000 less on average. As I have read about other Shane employees, employees are required to pay a deposit for the apartment.
She tells me that she must work 13 unpaid days a year, and frequently works 6 days in a row. She almost never gets consecutive days off.
If she is absent due to illness, she goes unpaid for that day. Some days, she finishes lessons early in the day, but is required to stay on site until the next scheduled lesson. The employees appear to be paid by the lesson, not by the day. The short version is, she may go unpaid for hours of the day, and is essentially captive until the student either attends the lesson, phones in to cancel, or fails to attend. |
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Glenski

Joined: 15 Jan 2003 Posts: 12844 Location: Hokkaido, JAPAN
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Posted: Sat Nov 08, 2008 12:00 am Post subject: |
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TokyoLiz wrote: |
Shane contracted an apartment for her, but it was not clean or refurbished before she moved in, and the rent and bills consume nearly half her month's pay. |
Heckuva place! Terribly expensive place or terribly low wages.
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She tells me that she must work 13 unpaid days a year, |
What? How does that happen? Is this actually in the contract?
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If she is absent due to illness, she goes unpaid for that day. |
Sounds illegal.
The employees appear to be paid by the lesson, not by the day. [/quote]"Appears"? Again, isn't this in the contract? Legally, it must be. |
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Nabby Adams
Joined: 08 Feb 2008 Posts: 215
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Posted: Sat Nov 08, 2008 12:50 am Post subject: |
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Most places don't pay when you are sick in Japan in my experience. But yes stear clear. There are some shocking deals around. The small chains are terrible. Modernenglish in the Osaka area. They pay about 1400 an hour! One hour's teaching for 2 beers in a bar. Christ even my factory days in England paid better than that. |
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Khyron
Joined: 10 Mar 2006 Posts: 291 Location: Tokyo Metro City
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Posted: Sat Nov 08, 2008 3:52 am Post subject: |
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TokyoLiz wrote: |
I'm supporting a friend who is preparing to extract herself from Shane right now, and when we met over coffee one evening, I was shocked at how awful the conditions are. |
Not that I'm a fan of Shane, but I'll chime in.
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Shane contracted an apartment for her, but it was not clean or refurbished before she moved in, and the rent and bills consume nearly half her month's pay. |
Shane usually charges 70,000-78,000yen/month for apartments. Some are places in Tokyo that are worth more than 78,000, but most are Leopalace 1Ks out in Saitama that they don't pay key money for and are worth less than 45,000yen/month and include some utilities(if you pay one year in advance... can your friend afford to do that?).
How about half her month's pay? She gets at least 250,000yen/month. Her rent is probably 78,000yen/month and includes utilities and internet. She probably pays 6,000yen, give or take, a month on her mobile phone. Perhaps her bills are around 90,000yen/month. How is that half of her pay? Even if half of her pay is going to bills... WELCOME TO LIFE. She's preaching to the choir.
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She's paying more than the market value - I checked the realestate in her area, and rent of a space that size is about Y20,000 less on average. |
Did she have to pay key money or a full deposit of a few months rent? No, she didn't. As well, many of her utilities are included in her rent. One strange thing that Shane does is charge a "futon" fee of 40,000yen, for a 4,000yen futon. Apparently it covers the furnishings... but Leopalaces are pre-furnished. It's not the big horrible deal that she thinks it is, but it's not the best deal either.
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As I have read about other Shane employees, employees are required to pay a deposit for the apartment. |
So is everyone else in Japan. Shane employees are charged 40,000yen. Others are charged 2-3 months rent.
I didn't have an apartment provided by Shane when I worked there, because I thought I could find a better deal on my own (and I loathe the idea of living in a company apartment), but your friend didn't have to pay key money, her deposit was minimal, her apartment was furnished, and many of her bills are included in her probably 78,000yen/month rent. Is that so bad? I think that's reasonable.
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She tells me that she must work 13 unpaid days a year, and frequently works 6 days in a row. She almost never gets consecutive days off. |
This is definitely a reason to work somewhere else instead of Shane, but in all fairness the holiday time is decent and those 13 days are included in her contract. Technically, they are paid days.
Not having consecutive days off is not unusual in many large eikaiwa chains. It sucks, but she's not alone. If she switches to another eikaiwa, she could easily be in the same situation regarding consecutive days off.
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If she is absent due to illness, she goes unpaid for that day. |
That's her choice. Shane does provide the legal amount of sick days. If she can prove that she was really sick, perhaps with a doctor's note, she can be paid for it via her allowed days off per year.
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Some days, she finishes lessons early in the day, but is required to stay on site until the next scheduled lesson. |
If she has a "next schedules lesson", then her lessons aren't finished for the day. So, which is it? Also, she is not required to stay on site. Between classes, she can do as she pleases. If she has an hour between classes, she can play pachinko if she chooses. It's her time.
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The employees appear to be paid by the lesson, not by the day. |
Sort of. Her credited work hours are her lesson time, plus 30 minutes of preparation time. If she has 5:15 of teaching, then she is credited with 5:45. The reason for this is so that Shane can keep employees working full-time hours, but only give them part-time benefits.
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The short version is, she may go unpaid for hours of the day, and is essentially captive until the student either attends the lesson, phones in to cancel, or fails to attend. |
She's not unpaid. If her second-to-last lesson finishes at 6:00pm, but she has a final lesson from 8:00-8:30, then she is contractually obligated to teach it!!! Why is that so surprising? She's not "captive", she's working. Good grief. Furthermore, she isn't even required to be at the school between 6:00 and 8:00 (or for anytime between classes). She can bring a man into a love hotel for that time if that's what she wants to do.
It sounds like a lot of your friend's complaints are groundless. Perhaps she just doesn't like working for a living?
The main bad points of Shane are being contractually obligated to work up to 13 extra days a year in place of sick/absent/on holiday teachers for no extra pay (not "unpaid" but no "extra" pay), being obligated to teach spring and summer special session classes in the mornings during two periods in the year (they do pay overtime wages for that, although their way of calculating overtime does not favour the employees!), essentially working full-time but only being legally considered part-time (they don't pay shakai hoken, as they only count "teaching hours" as working hours), and finally the contract demands two full months notice of resignation. If you live in a company apartment, some people complain about those conditions as well. Yet, to be honest, if you've ever went through the trouble of finding your own apartment in Japan, the apartments offered through Shane are somewhat reasonable. These are the basic reasons why I found a much better job.
Westgate, I don't know much about. To be honest, I've only really heard bad things! |
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Glenski

Joined: 15 Jan 2003 Posts: 12844 Location: Hokkaido, JAPAN
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Posted: Sat Nov 08, 2008 9:30 am Post subject: |
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If your employer is providing an apartment that has been recycled from a previous teacher(s), there is no need whatsoever to pay key money. That has been done long ago. Ripoff!
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As well, many of her utilities are included in her rent. |
Like what? Nobody I know pays a combined rent and utilities. (NOVA renters did, but that was a flat fee up to a certain amount, I hear.) |
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Sour Grape
Joined: 10 May 2005 Posts: 241
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Posted: Sat Nov 08, 2008 11:15 am Post subject: |
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The 13 unpaid days is total misleading information spread by people who want to make Shane out to be worse than they actually are.
Your contract specifies the number of days you will work. You read it before you sign it. There are no unpaid days.
It is annoying not to have consecutive days off, although most second year teachers get two days off together. Likewise six day weeks are tiring, but they all count towards the number of days worked. Your friend should really be blaming her colleagues who are presuming cauing her to work all this cover by phoning in sick all the time.
Factor in key money and finding a guarantor for your appartment, and much of that 20 000 yen saving will soon be swallowed up.
I am not the greatest fan of Shane either, but this friend of yours is twisting the facts very much.
For the OP I had an OK time at Shane. I left because there were better jobs out there, not because Shane were awful. Look through some of my past posts and you'll find longer postings about my time there. |
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Dipso
Joined: 28 Apr 2004 Posts: 194 Location: England
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Posted: Sat Nov 08, 2008 2:07 pm Post subject: |
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I think your friend has a point about Shane overcharging for accommodation. Towards the end of my (mostly happy) year with Shane I discovered I was paying around 25,000 yen more per month in rent than my Japanese neighbours. The apartment had been let by Shane for several years at that point and teachers continue to live in it to this day. The key money will have been recouped several times over by now. What furnishings and electrical items there were had certainly seen better days. None of my utility bills were included in the rent.
I later got a job with Aeon and was pleasantly surprised to find the company actually subsidised the rent to the tune of 10,000 yen per month. |
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Khyron
Joined: 10 Mar 2006 Posts: 291 Location: Tokyo Metro City
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Posted: Mon Nov 10, 2008 4:46 am Post subject: |
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Glenski wrote: |
If your employer is providing an apartment that has been recycled from a previous teacher(s), there is no need whatsoever to pay key money. That has been done long ago. Ripoff!
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As well, many of her utilities are included in her rent. |
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Like what? Nobody I know pays a combined rent and utilities. (NOVA renters did, but that was a flat fee up to a certain amount, I hear.)[/quote]
Glenski, she didn't pay key money. The apartments are provided fully furnished. Some of the furnishings are provided by Leopalace21(the apartment company Shane most often uses), and some are provided by Shane. I believe the fee is 40,000yen, but I'm not 100% sure. Perhaps it's overcharging, but they are indeed covering their costs. As well, things like internet, cable TV, and utilities ARE covered. Apparently you don't know everyone in Japan... or even anyone in common "fast-food" apartment complexes in the Kanto area.
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I think your friend has a point about Shane overcharging for accommodation. Towards the end of my (mostly happy) year with Shane I discovered I was paying around 25,000 yen more per month in rent than my Japanese neighbours. The apartment had been let by Shane for several years at that point and teachers continue to live in it to this day. The key money will have been recouped several times over by now. What furnishings and electrical items there were had certainly seen better days. None of my utility bills were included in the rent.
I later got a job with Aeon and was pleasantly surprised to find the company actually subsidised the rent to the tune of 10,000 yen per month. |
Dipso, you've also been mislead about Japanese accommodations. Have you never gotten a place of your own in Japan? Things like deposits and key money are not cheap!!! Aside from around a 40,000yen drop in the bucket, people living in Shane apartments pay no extra expenses. Yes, many are being charged 78,000yen/month for a 50,000yen/month apartment, but that's with ZERO key money and ZERO deposit. That's not even considering the hassle it is to find (or pay another month's rent for) a guarantor. Reality company fees of one month rent are also common. If a Shane teachers stays in a company apartment for a year, they are coming out pretty much even; if not ahead of the game!
If you were paying utilities, who were you paying the bills to; Shane, or directly to the utility companies? Perhaps you weren't in a Leopalace. Most of the teachers I knew when I was at Shane in the Kanto area were staying at them, and their utilities were covered, internet was included, etc. Perhaps you were unlucky, in which case you did well to get out!!! |
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drandreasbrown
Joined: 06 Nov 2008 Posts: 34
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Posted: Mon Nov 10, 2008 7:15 am Post subject: Thanks |
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Just to say thanks for everyone to replying. I have heard conflicting things about Japan, maybe I'll just go there on holiday.
Thanks again. |
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Apsara
Joined: 20 Sep 2005 Posts: 2142 Location: Tokyo, Japan
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Posted: Mon Nov 10, 2008 8:09 am Post subject: |
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Just out of interest, what are the terms/conditions of employment in Japan that you thought didn't look too good?
You will hear conflicting things about any country as people's experiences vary widely, even with the same school/company- I bet all the info on teaching in Indonesia on the net isn't positive.
By all means come and visit first, that makes a lot of sense. |
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TokyoLiz
Joined: 16 Jan 2003 Posts: 1548 Location: Tokyo, Japan
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Posted: Mon Nov 10, 2008 2:23 pm Post subject: |
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Kyron,
Her apartment rental does not include the bills. When she costs it out, from her take home pay, she's paying half her money into the rental and bills.
The apartment I live in I found by myself. When I moved in, the place was spotless, and entirely refurbished, as specified in the rental contract. This treatment is usually funded by the key money/deposit. However, her apartment was not cleaned properly and her quality of life has suffered as a result. That was the point.
I simply reported what she told me - that she is required to stay on site until her next lesson, and that she is unpaid for the time between scheduled lessons. She has only been in Japan less than a year, and is likely not aware of the Japanese labour code. So few people know their rights as employees in Japan...
What she reports to me is outside my experience of employment in Japan. My employers have never docked my pay for absences due to illness or hospital visits. Of course, I virtually never absent myself, having missed two days in three years of working with one of my employers. Absence isn't an option in Japan, I know.
I have always been on salary, never paid by an hourly rate for a full time (or apparently full time) job.
This weekend, I was out with some friends and met another eikaiwa teacher who was recruited in her home country and is taking home less than Y230,000.
Both are hard-working people who have worked in education in their home countries.
Glenski, I have not seen the Shane employee's work contract. |
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Dipso
Joined: 28 Apr 2004 Posts: 194 Location: England
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Posted: Mon Nov 10, 2008 7:57 pm Post subject: |
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Khyron wrote: |
If you were paying utilities, who were you paying the bills to; Shane, or directly to the utility companies? Perhaps you weren't in a Leopalace. Most of the teachers I knew when I was at Shane in the Kanto area were staying at them, and their utilities were covered, internet was included, etc. Perhaps you were unlucky, in which case you did well to get out!!! |
I wasn't in a Leo Palace when I worked for Shane. I had to pay my gas/electricity/water/phone bills to the respective companies myself. I have lived in a Leo Palace on another occasion, however - there was no key money to be paid in that particular building, but I didn't get free internet access as is provided in some blocks.
Btw, after I left Shane it took many, many months for my deposit to be returned. Aeon took no deposit at all. |
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Khyron
Joined: 10 Mar 2006 Posts: 291 Location: Tokyo Metro City
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Posted: Mon Nov 10, 2008 8:35 pm Post subject: |
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TokyoLiz wrote: |
Kyron,
Her apartment rental does not include the bills. When she costs it out, from her take home pay, she's paying half her money into the rental and bills. |
If she's in her first year in Japan, her tax is not high yet. If she came to Japan with Japan, they probably conned her into Global Insurance (private insurance) instead of Japanese National Insurance, in which case she'd be paying about 6000yen/month. She makes at least 250,000yen/month at Shane, where they'd be deducting up to 78,000yen/month in rent, 6000yen/month on their in-house insurance (unless she's on National), and that's it. I know because I have Shane paystubs from when I worked there (minus the deduction for rent, since I've always had my own place). If her utilities aren't covered because she's not in a Leopalace, then her electric bill probably varies between 5,000-12,000 or so, water around 1-2000, gas maybe 4000 or so, and whatever she pays in internet and phone bills (15,000 maybe?). She'd be left with anywhere from 120,000-15,000 yen. If she is paying utilities, then she IS getting a worse deal then some other Shane teachers. Perhaps she would be better off finding a different job. On the other hand, these bills are all quite standard. It's no different than most other people.
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The apartment I live in I found by myself. When I moved in, the place was spotless, and entirely refurbished, as specified in the rental contract. This treatment is usually funded by the key money/deposit. However, her apartment was not cleaned properly and her quality of life has suffered as a result. That was the point. |
Well, she didn't pay key money and her deposit was a non-refundable 40,000yen to cover the cost of furnishings (which doesn't amount to much more than bedding). A rip-off, but not enough of a payment to cover cleaning costs! There is nothing here that isn't gone over in the contract/employee handbook.
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I simply reported what she told me - that she is required to stay on site until her next lesson, and that she is unpaid for the time between scheduled lessons. |
She's telling you wrong information. She's not required to stay on site until her next lesson. Perhaps you can pass on that bit of good news to her. Since she is on salary and not by the hour, she is technically paid for her time. On the other hand, those "in-between" hours are NOT credited towards any overtime pay or "official" working hours. This is a large area, in my opinion, where Shane is full of BS. This is really just an excuse to get more work out of employees for free, and still call them part-time workers legally. In my opinion, it's fraud. Some untrue things about Shane are being claimed here, but in this example I think they really are in the wrong morally (if not legally). This is one of the reasons I was happy to quit them.
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She has only been in Japan less than a year, and is likely not aware of the Japanese labour code. So few people know their rights as employees in Japan... |
Unfortunately, this is true. Companies like Shane take advantage of this all the time.
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What she reports to me is outside my experience of employment in Japan. My employers have never docked my pay for absences due to illness or hospital visits. Of course, I virtually never absent myself, having missed two days in three years of working with one of my employers. Absence isn't an option in Japan, I know. |
Japanese law provides 10 days per year on a one-year contract for sick days/holidays/whatever you want. With the consent of either the majority of the workforce, or a party representing the majority of workers, the company can allocate 5 of these days; which is what Shane does. At any rate, she does get 5 sick days. They do require a note from a doctor to be credited with this, but it is there. Does your friend not read her contract/company rules booklets/employee newsletters???
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I have always been on salary, never paid by an hourly rate for a full time (or apparently full time) job. |
Your friend is also on salary. Does she realise this???
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This weekend, I was out with some friends and met another eikaiwa teacher who was recruited in her home country and is taking home less than Y230,000. |
She should've put a lot more research in when she was looking into coming here!!! I really don't understand why people take jobs for such low pay.
[quote=Dipso]Btw, after I left Shane it took many, many months for my deposit to be returned. Aeon took no deposit at all.[/quote]Shane was billing me for their company health insurance when I didn't want it and wasn't getting it for my first few months there. I had to complain to head office to get my money refunded. Other teachers have been on 4-day/week schedules but got paid for 5-days/week. To be honest, I don't think they have their act together all that well. Shane is not a company I'd recommend to anyone as a first-choice job to apply to. It's more of a last resort before considering what was NOVA or anything below 250,000(why anyone with a degree takes these jobs is beyond me). I just wanted to point out some untruths that were coming out![/quote] |
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