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English speaking banks in Tokyo?

 
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Conor_Ire



Joined: 22 Nov 2008
Posts: 34
Location: Tokyo

PostPosted: Mon May 11, 2009 4:30 am    Post subject: English speaking banks in Tokyo? Reply with quote

Where's is the best place to open a bank account for gaijins?? It can't be the post office either.
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ripslyme



Joined: 29 Jan 2005
Posts: 481
Location: Japan

PostPosted: Mon May 11, 2009 5:39 am    Post subject: Reply with quote

For support in English, I'd say that Shinsei Bank is the best option in Tokyo.
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Conor_Ire



Joined: 22 Nov 2008
Posts: 34
Location: Tokyo

PostPosted: Mon May 11, 2009 6:56 am    Post subject: Reply with quote

On their website it says they don't always provide an english speaking service. Do you know any particular branch which does??
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ripslyme



Joined: 29 Jan 2005
Posts: 481
Location: Japan

PostPosted: Mon May 11, 2009 7:34 am    Post subject: Reply with quote

Conor_Ire wrote:
On their website it says they don't always provide an english speaking service. Do you know any particular branch which does??


Their Contact Us page states:
Quote:
"Our bilingual Shinsei PowerCall staff is ready to assist you round the clock throughout the year."

and their FAQ states:
Quote:
Q: Do the call center staff speak English?
Yes, we do:
Our bilingual staffs are on call 24/7 to answer your inquiries.


So you might want to give them a call and see.
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Apsara



Joined: 20 Sep 2005
Posts: 2142
Location: Tokyo, Japan

PostPosted: Mon May 11, 2009 12:32 pm    Post subject: Reply with quote

I have an account with Shinsei and I have never actually been into a branch. I requested an application form online, posted back the application, received my ATM card and account information in the mail, and I only use their online banking and ATMs. I have on occasion had to call their call center- there are of course English-speaking staff there. At major branches like Shinjuku there should be English-speaking staff, however you may also find you have no reason to ever actually visit a branch.
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Vince



Joined: 05 May 2003
Posts: 559
Location: U.S.

PostPosted: Tue May 12, 2009 4:49 am    Post subject: Reply with quote

Citibank has English-speaking people. They don't have many branches, but if you're in Shinjuku a lot it's an option. I went with UFJ, only because it's where my company set up direct deposit for my pay. Plenty of branches and ATMs were the only benefits I saw for the basic banking I did with my Japanese account.
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bornslippy1981



Joined: 02 Aug 2004
Posts: 271

PostPosted: Tue May 19, 2009 2:05 am    Post subject: Reply with quote

Shinsei Bank was awesome. Multiple branches. 24-hour ATMs. No fees. English website.

I remember opening the account at the Ikebukuro branch, and with limited Japanese, and the staffs limited English, it was still very easy.

Give them a shot.
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