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Noor

Joined: 06 May 2009 Posts: 152
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Posted: Sat Oct 17, 2009 3:01 am Post subject: Poor customer service |
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It is perhaps the single most frustrating aspect of living here. Having to call again and again to get a simple problem sorted out, and each time having to deal with a different person and explain the problem again from the beginning.
The most suitable coping strategy seems to be reduced expectation.
http://www.thenational.ae/apps/pbcs.dll/article?AID=/20091017/NATIONAL/710169773/1010 |
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helenl
Joined: 04 Jan 2006 Posts: 1202
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Posted: Sat Oct 17, 2009 5:17 am Post subject: |
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Or you could just do what they seem to want - give up!  |
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Noor

Joined: 06 May 2009 Posts: 152
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Posted: Sat Oct 17, 2009 5:20 am Post subject: |
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An expectation beyond which reduction is impossible. |
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D. Merit
Joined: 02 May 2008 Posts: 203
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Posted: Sat Oct 17, 2009 7:45 pm Post subject: |
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If there is one thing I've learned in the last four years it's that any kind of communication that isn't 'in their face' communication might as well be smoke signals. |
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