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Poor customer service

 
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Noor



Joined: 06 May 2009
Posts: 152

PostPosted: Sat Oct 17, 2009 3:01 am    Post subject: Poor customer service Reply with quote

It is perhaps the single most frustrating aspect of living here. Having to call again and again to get a simple problem sorted out, and each time having to deal with a different person and explain the problem again from the beginning.

The most suitable coping strategy seems to be reduced expectation.

http://www.thenational.ae/apps/pbcs.dll/article?AID=/20091017/NATIONAL/710169773/1010
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helenl



Joined: 04 Jan 2006
Posts: 1202

PostPosted: Sat Oct 17, 2009 5:17 am    Post subject: Reply with quote

Or you could just do what they seem to want - give up! Laughing
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Noor



Joined: 06 May 2009
Posts: 152

PostPosted: Sat Oct 17, 2009 5:20 am    Post subject: Reply with quote

An expectation beyond which reduction is impossible.
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D. Merit



Joined: 02 May 2008
Posts: 203

PostPosted: Sat Oct 17, 2009 7:45 pm    Post subject: Reply with quote

If there is one thing I've learned in the last four years it's that any kind of communication that isn't 'in their face' communication might as well be smoke signals.
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