spiral78
Joined: 05 Apr 2004
Posts: 11534
Location: On a Short Leash
|
 Posted: Wed Sep 12, 2012 5:13 am Post subject: |
 |
|
I didn't teach it, but I designed one.
It included some stuff related to customer service (hotel front desk materials are pretty applicable) but added language for dealing with emergencies, making reports, communicating by hand-held radio, and telephoning.
Basically, depending on what they are guarding, security guards can get asked for a whole range of stuff similar to a hotel concierge, plus the more relevant-to-their-actual-jobs minor to major emergency stuff.
To start, I'd want to know in what context 'yours' are working - is it someplace they are likely to be dealing often with the public, or are their jobs limited to more security-related tasks mostly? |
|
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
