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WHICH ARE THE BEST AND WORST AIRLINES?
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stevemcgarrett



Joined: 24 Mar 2006

PostPosted: Fri Mar 09, 2007 9:46 pm    Post subject: WHICH ARE THE BEST AND WORST AIRLINES? Reply with quote

Over the years I've flown quite a few airlines around the world. One that I have not flown but heard has terrific cabin service and meals is Air New Zealand. Don't know if that's true, though.

The best I have flown, bar none, is (no surprise) Singapore Airlines, which maintains the newest fleet of planes. Another that came as a surprise was SAS. On an economy class international flight to Stockholm we were given larger seats, steaming washcloths, real silverware and plates and fresh warm bread, among other things. Royal Thai Airways turned out to be a bit disappointing: uneven service, average food, and very cramped seats. Lots of smiles but two Thai stewards were cantankerous at times in their dealings with passengers.

Worst I've ever flown is Aeroflot. On a domestic flight business class from St. Petersburg to Kiev the seat shifted because it wasn't bolted into the floor well. The windows had soiled curtains on them, the food was awful and the Russian service less than attentive to say the least. I refuse to fly Garuda, given its safety record. Air Canada was even worse than NWA, which is saying alot. Sadly NW Orient was once a premier carrier but the unions have wrecked it, as with all international American carriers. I've flown Korean Air and Aseana; the service on both was very subpar.

Then you've got the "mixed bags" of Air China and JAL. The former has great prices, especially domestic, and a great safety record. The latter has great service but some of the worst (bland) food I've ever eaten and very anal retentive rules.

So here's my list:

Best:

1. Singapore Airlines
2. SAS
3. Air China (price and safety unsurpassed; service improving)

Worst:

1. Garuda
2. Aeroflot
3. Air Canada
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gsxr750r



Joined: 29 Jan 2007

PostPosted: Fri Mar 09, 2007 9:50 pm    Post subject: Reply with quote

I'm finding that Northwest Airlines is going downhill like a tumbling rock. Five years ago, they were great. Now they suck. Angry workers, worse food, prices have nearly doubled in five years, and frequent-flier miles are now virtually worthless.
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SPINOZA



Joined: 10 Jun 2005
Location: $eoul

PostPosted: Fri Mar 09, 2007 9:56 pm    Post subject: Reply with quote

Best:

1. Thai
2. Singapore
3. US Airways

Worst:

don't know, but I didn't like Korean Air one bit. They have crappy old entertainment systems and service infrequent. On Thai they're always going around offering drinks (drank lots of cognac).
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Vancouver



Joined: 12 Dec 2006

PostPosted: Fri Mar 09, 2007 10:53 pm    Post subject: Reply with quote

Singapore for sure

After all the things I've heard, I refuse to fly Korean AIr

I wanna go on Malaysia Airlines, but I don't want to go down to Seattle to take it >_>
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ella



Joined: 17 Apr 2006

PostPosted: Fri Mar 09, 2007 11:23 pm    Post subject: Reply with quote

I love Asiana. Non-stop from LAX to Seoul, on time, delicious food, beautiful flight attendants who seem to have several costume changes during the flight.
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JongnoGuru



Joined: 25 May 2004
Location: peeing on your doorstep

PostPosted: Fri Mar 09, 2007 11:42 pm    Post subject: Reply with quote

ella wrote:
I love Asiana. ... beautiful flight attendants who seem to have several costume changes during the flight.


Sounds like a Vegas revue. What happens on Asiana stays on Asiana. Cool
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princess



Joined: 16 Jan 2003
Location: soul of Asia

PostPosted: Fri Mar 09, 2007 11:57 pm    Post subject: Reply with quote

ella wrote:
I love Asiana. Non-stop from LAX to Seoul, on time, delicious food, beautiful flight attendants who seem to have several costume changes during the flight.
hahaha!!! As a gal, I couldn't care one iota about beautiful flight attendants. I only care about good service and not crashing.
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rothkowitz



Joined: 27 Apr 2006

PostPosted: Sat Mar 10, 2007 12:06 am    Post subject: Reply with quote

Air NZ sucks the fat one.They've only had one big crash though.....maiden tourist trip to Antarctica! Confused

Expensive flights,lazy cabin crew who would say come up to the galley for a beer rather than bringing it out,uncooked food,gay porn star looking moustachioed stewards,power tripping check in staff(overheard one saying "I'm not issuing your ticket until you've apologised" over some imagined slight)...et al.I'd never use them again.....and I'm from there!

I liked Malaysian Airlines.Chatty,happy crew but not obtrusive,kept me well-stocked with booze(flying into London they poured me a full tumbler of Canadian Club-yep,that'll shut me up)and they'd give me sandwiches.Also,they were one of the first airlines to have LCD screen things on the backs of seats.
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andrew



Joined: 30 Jan 2003

PostPosted: Sat Mar 10, 2007 12:29 am    Post subject: Reply with quote

.....

Last edited by andrew on Fri May 08, 2009 6:11 am; edited 1 time in total
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dmbfan



Joined: 09 Mar 2006

PostPosted: Sat Mar 10, 2007 12:58 am    Post subject: Reply with quote

Hmmm.......good thread.

My vote.........


Best, in no particular order.

1. Asiana (always a good experience, and business class is great)
2. Thai (older planes, but the service is pretty good. I never have to
look around for 15 minutes, trying to get another drink)
3. British Airways (I have flown on them twice, and I thought they were
great)
4. Air China (hot flight attendants, good food, good services)


Worst, in no particular order.

1. Contintental Airlines.
2. American Airlines
3. Eastern Airlines (when they were in business)


Has anyone flown on Virgian Air?

cheers.

dmbfan
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bosintang



Joined: 01 Dec 2003
Location: In the pot with the rest of the mutts

PostPosted: Sat Mar 10, 2007 1:08 am    Post subject: Reply with quote

Someone once said the best flight is the one you don't remember. Time in an airplane or airport is all time in purgatory anyways, no matter what airline or what airport, so God-willing, just get me there safely and hopefully on time.

Saying that, the best experiences I've had have been with Asian airlines: Thai Airways, Korean Air, Vietnam Airlines...they've all have been efficient and friendly. I tend to find Air Canada's international flights are ok, but their domestic routes are less than stellar. Constant delays, overbooking, overpricing, and no meals.

I don't have any memorable bad experiences. The airline that has caused me the most headaches in the past has been Air Canada, but it's also the airline I've flown the most.
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faster



Joined: 03 Sep 2006

PostPosted: Sat Mar 10, 2007 2:01 am    Post subject: Reply with quote

best:

1. Singapore
2. Cathay Pacific
3. Finnair
4. Asiana
5. Air NZ

worst:

1. Southwest
2. American
3. United

Honorable mention worst: Aeroflot - this doesn't count, since I flew Aeroflot in 1989, in the Soviet era.
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thepeel



Joined: 08 Aug 2004

PostPosted: Sat Mar 10, 2007 2:11 am    Post subject: Reply with quote

Singapore Air is the best, but Cathay Pacific is a very close second (and their airports are also excellent). After that, my best experiences have been smaller airlines, like Tiger and West Jet.

The worst is undoubtedly Eva Air, out of Taiwan and the airport there is crap too. Alitalia was junk too. Air Canada has the absolute worst service, in my opinion. Northwest air was quite bad. Every single time I have flown BA they have lost my bags.

Kinda related to this,

Quote:
Tyler Br�l�: A new yardstick for judging quality of life - the airport
By Tyler Br�l�
Published: March 2, 2007

In the months to come a select group of relocation agents, recruiting firms and real estate brands will start issuing their annual "quality of life" and "best places to live" surveys. The reading is never terribly surprising or exciting: Zurich usually ranks first, Vancouver might be up or down a point or two, Geneva will likely make top five and if Melbourne's lucky it might squeeze its way into the top 10.

Recently I did a three-city tour in 48 hours (Tokyo, New York and London) and came up with a new and far less complicated formula for judging a city's livability, attractiveness and general quality of life. Where traditional indexes look at education costs, the price of a business meal for two, rental rates for a house in a leafy suburb, the price of cabs and public transport and the cost of filling a grocery cart, my new formula only requires that an inspector (in this case me) fly into and out of a city's major airport. Chances are, if a city can get its aviation hub right, then everything else falls into place.

Singapore's first prime minister, Lee Kuan Yew, has been thinking along these lines for decades and has used Changi Airport as global shorthand for his city-state's brisk, if slightly dull, efficiency. Last month he announced his ambition to push his country to the top of international league tables by focusing on the softer sides of urban life and planning � during his Chinese New Year speech he managed to mention the importance of alfresco dining three times. He also made clear his intention to turn Singapore into a serious tropical player to rival London or New York. Singapore's hub is a perfect barometer of how the AQOLI (airport quality of life index) works. Using a series of basic measures found in or around an airport, all is revealed about the city/ country in question.

Starting with Tokyo's Narita International Airport, there's no holding over Chiba Prefecture before the approach and on landing the door whooshes open the moment the aircraft comes to a halt. If you're lucky enough to arrive at the new south wing of Terminal 1, then first impressions are outstanding � spotless, orderly and silent. The only drawback is that Narita, like most of Japan in winter, is overheated and could do with lowering the thermostat by a good 7 degrees Centigrade, or 13 degrees Fahrenheit. At immigration the procedure is fast and efficient and bags are on the carousel by the time you roll up with your trolley. On the navigation side, the airport is well marked for both arriving and departing passengers, so long as you read Japanese or English. The mass transit possibilities are among the best in the world and the taxis, while not cheap, do have the added bonus of lacy seat covers and trunks filled with rubber boots, buckets and feather dusters. For departing passengers, security is a dream, with small battalions manning every X-ray machine. On the dining and shopping front, no other airport comes close for choice and quality of offers. All in all, Narita is a good reflection of Tokyo � clean, functional, well organized, full of choice and overstaffed � though at an airport this is never a bad thing.

Eleven hours and 20 minutes later, JFK International Airport looms into sight as the ANA 777 lines up for final approach. While there's been no holding over upstate New York, the door takes an awfully long time to swing open. Inside the British Airways-operated terminal the corridors are a little dank and drafty and nothing suggests that the terminal was, in fact, designed. At passport control staff bark over loudspeakers warning passengers not to use mobile phones, and up at the counter my Kazakhstan visa and the number of Japan stamps in my British passport raise some alarm. As security staff have been turned into navigation assistants, signage in the terminal is clearly lacking. On the catering front there's a sandwich shop and a poorly stocked newsstand. Overall there's a feeling that no one is going to stretch beyond his or her core job description to help anyone else, particularly at the security check, which in practice is a form of punishment for Americans who dare to go overseas and a perverse send off leaving foreigners wondering whether they should come back. According to the AQOLI metrics, JFK speaks volumes about quality of life in New York � frayed at the edges, more than a little paranoid, not great value for money, a little arrogant and over-unionized.

http://www.iht.com/articles/2007/03/02/features/tyler3.php
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rothkowitz



Joined: 27 Apr 2006

PostPosted: Sat Mar 10, 2007 2:21 am    Post subject: Reply with quote

Hmm...couple of people have mentioned Air NZ.They must have given it a bit of a spit and polish.

Ended up flying business class TO AND FROM Seoul/Tokyo a few years back on Asiana.

To Tokyo,identical do si rak(bento..)to Economy,flying back very nice.The lack of English signage in Tokyo(it just runs out!!)caused me to take the train back to Narita which stopped at each station.Farrrrrrrrrck.

Check in staff got me through,got an aggro Immi guy,waited for him to go away,explained myself to a much more relaxed older official,ran thru the concourse,got on the plane with nary a minute to spare..........

Glass of bubbly waiting for me.By god I was drinking the stars.

That they employed those people,that's grand Very Happy
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chris_J2



Joined: 17 Apr 2006
Location: From Brisbane, Au.

PostPosted: Sat Mar 10, 2007 3:12 am    Post subject: Airlines Reply with quote

Best

Thai Airways
Air NZ
Emirates

Worst

Biman Bangladesh (really bad)
Lao Aviation
Merpati (a defunct Indonesian airline)

There's also a whole swag of 'in between' like RBA, Korean Air, Garuda, China Eastern Airlines, Malaysia Airlines, Qantas. Haven't flown Singapore or Cathay Pacific, but have heard they're good.


Last edited by chris_J2 on Sat Mar 10, 2007 3:13 am; edited 1 time in total
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