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Help! my KEB bank card broke!! and I�m in Spain...

 
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Superfarang



Joined: 21 Jan 2007

PostPosted: Tue Apr 24, 2007 2:33 am    Post subject: Help! my KEB bank card broke!! and I�m in Spain... Reply with quote

I�m in Europe, travelling with my KEB international debit card and it broke in half during a mishap with the ATM.

Does anyone have a contact number to anyone at KEB who might be able to help?

Do you think the bank will express a replacement card to Spain?

Anyone have a similar experience while abroad?

Any ideas on solving this dilemma will be appreciated.
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ipsofacto



Joined: 26 Feb 2007

PostPosted: Tue Apr 24, 2007 6:39 am    Post subject: Reply with quote

The only similar(ish) experience I've had whilst abroad was when I sold a computer that was in Seoul (I was in Cambodia). I asked my mate to put the money into my Korean account.

Needless to say that the card wouldn't work (it had been used in Thailand a few months prior without problem). I got in contact with my boss who advised that there was nothing the bank could do. Any problems he said would entail me being at the bank (unless he was lying).

It's only a hunch, but something tells me that they will not dispatch a new card to you in Europe. I *think* - although am happy to be corrected - you're up sh!t creek without a paddle.

Good luck (I think you'll need it).
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ruffie



Joined: 11 Oct 2006

PostPosted: Tue Apr 24, 2007 8:20 am    Post subject: Reply with quote

With all the uncertainty about Korean bank cards, why would anyone go abroad with that as their only source of cash?

Poor guy. I would suggest finding a Korean and get them to call the bank.
They'll be less likely to hang up.
Maybe someone can Western Union him some money.
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joeyjoejoe



Joined: 24 Sep 2006

PostPosted: Tue Apr 24, 2007 8:34 am    Post subject: Reply with quote

i would assume that they would express post you one, no problem. probably for a small fee.

that's how it works in the real world

but assumptions are dangerous in korea.
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ruffie



Joined: 11 Oct 2006

PostPosted: Tue Apr 24, 2007 12:07 pm    Post subject: Reply with quote

Quote:
i would assume that they would express post you one, no problem. probably for a small fee.

that's how it works in the real world


Quote:
but assumptions are dangerous in korea.

Yup. That guy's F#$@ed.
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Superfarang



Joined: 21 Jan 2007

PostPosted: Tue Apr 24, 2007 1:55 pm    Post subject: Reply with quote

I do have alternate sources of $$, but the KEB card would be good
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ChuckECheese



Joined: 20 Jul 2006

PostPosted: Tue Apr 24, 2007 2:14 pm    Post subject: Reply with quote

Superfarang wrote:
I do have alternate sources of $$, but the KEB card would be good


If you have alternate sources of money, why did you even bother creating this thread? Rolling Eyes

All you have to do is come back to Korea and reapply for it.

Did you think anyone of us would send you some cash via Western Union? Rolling Eyes
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blackjack



Joined: 04 Jan 2006
Location: anyang

PostPosted: Tue Apr 24, 2007 2:56 pm    Post subject: Reply with quote

Quote:
If you have alternate sources of money, why did you even bother creating this thread?

All you have to do is come back to Korea and reapply for it.

Did you think anyone of us would send you some cash via Western Union?


Maybe he does not want to use his credit card, or dig in to his savings, he never asked anyone to wire him money, he was just asking how to call KEB from overseas, and the possibility of getting a new card (neither of which i can help with)
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ipsofacto



Joined: 26 Feb 2007

PostPosted: Tue Apr 24, 2007 3:09 pm    Post subject: Reply with quote

[quote="ChuckECheese"]
Superfarang wrote:

All you have to do is come back to Korea and reapply for it.


Maybe he wasn't (understandably) looking to come back to Korea.
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heydelores



Joined: 24 Apr 2006

PostPosted: Tue Apr 24, 2007 3:21 pm    Post subject: Reply with quote

I'd take the broken card into a bank there in Spain and see if someone there can help you.
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jaganath69



Joined: 17 Jul 2003

PostPosted: Tue Apr 24, 2007 3:25 pm    Post subject: Reply with quote

ChuckECheese wrote:
Superfarang wrote:
I do have alternate sources of $$, but the KEB card would be good


If you have alternate sources of money, why did you even bother creating this thread? Rolling Eyes

All you have to do is come back to Korea and reapply for it.

Did you think anyone of us would send you some cash via Western Union? Rolling Eyes


People like you are the reason this forum is as good as fooked. The guy wants advice on replacing his bank card, not moralising from some idiot who has nothing better to do.
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ChuckECheese



Joined: 20 Jul 2006

PostPosted: Tue Apr 24, 2007 3:43 pm    Post subject: Reply with quote

jaganath69 wrote:
ChuckECheese wrote:
Superfarang wrote:
I do have alternate sources of $$, but the KEB card would be good


If you have alternate sources of money, why did you even bother creating this thread? Rolling Eyes

All you have to do is come back to Korea and reapply for it.

Did you think anyone of us would send you some cash via Western Union? Rolling Eyes


People like you are the reason this forum is as good as fooked. The guy wants advice on replacing his bank card, not moralising from some idiot who has nothing better to do.


You know what? If I had a same problem as the OP. I would go to KEB english website and get the proper contact information for English speaking customer service rep instead.

Here is that Info. Rolling Eyes

Quote:
Internal Business

Financial Institution

Name

Phone

e-mail

Region


Chung-Won Chung 82-2-729-0432 [email protected] Head of F.I. Div.
Simon S. Kim 82-2-729-8538 [email protected] Asia, Central Asia
Joo-Yun Lee 82-2-729-0448 [email protected] Western Europe, Africa
Jong-Seon Yoon 82-2-729-0448 [email protected] Americas, Spain
Sung-Ho Choi 82-2-729-0465 [email protected] Oceania, Eastern Europe, Middle East, Germany, Turkey
Ji-Young, Kim 82-2-729-0456 [email protected] Oceania
Chul-Mong Park 82-2-729-0457 [email protected] CLS
Jong-Wook Kim 82-2-729-0511 [email protected] Clearing Services
Eok-Seon Park 82-2-729-8420 [email protected] Bank Note
Su-Hee Choi 82-2-729-8470 [email protected] Traveler's Check
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jaganath69



Joined: 17 Jul 2003

PostPosted: Tue Apr 24, 2007 7:13 pm    Post subject: Reply with quote

ChuckECheese wrote:
jaganath69 wrote:
ChuckECheese wrote:
Superfarang wrote:
I do have alternate sources of $$, but the KEB card would be good


If you have alternate sources of money, why did you even bother creating this thread? Rolling Eyes

All you have to do is come back to Korea and reapply for it.

Did you think anyone of us would send you some cash via Western Union? Rolling Eyes


People like you are the reason this forum is as good as fooked. The guy wants advice on replacing his bank card, not moralising from some idiot who has nothing better to do.


You know what? If I had a same problem as the OP. I would go to KEB english website and get the proper contact information for English speaking customer service rep instead.

Here is that Info. Rolling Eyes

Quote:
Internal Business

Financial Institution

Name

Phone

e-mail

Region


Chung-Won Chung 82-2-729-0432 [email protected] Head of F.I. Div.
Simon S. Kim 82-2-729-8538 [email protected] Asia, Central Asia
Joo-Yun Lee 82-2-729-0448 [email protected] Western Europe, Africa
Jong-Seon Yoon 82-2-729-0448 [email protected] Americas, Spain
Sung-Ho Choi 82-2-729-0465 [email protected] Oceania, Eastern Europe, Middle East, Germany, Turkey
Ji-Young, Kim 82-2-729-0456 [email protected] Oceania
Chul-Mong Park 82-2-729-0457 [email protected] CLS
Jong-Wook Kim 82-2-729-0511 [email protected] Clearing Services
Eok-Seon Park 82-2-729-8420 [email protected] Bank Note
Su-Hee Choi 82-2-729-8470 [email protected] Traveler's Check


Thanks, that was all that was needed.
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