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mikekim
Joined: 11 Aug 2006
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 Posted: Fri Jul 27, 2007 12:47 pm Post subject: Kangsan Travel just f*cked me over |
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I paid for my trip home- 1.6 million Seoul-Cali, Cali-Seoul. I paid a month in advance and then took off. I paid half credit card, half cash.
So I get home and buy some things. One day my credit card is declined. Okay, haven't used the internet in a while, but I get on the KEB website and it shows an extra 800,000 won charge on my account the day before I left.
And now the bastards aren't replying to e-mails. Any advice on what to do now? |
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Qinella
Joined: 25 Feb 2005
Location: the crib
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| Posted: Fri Jul 27, 2007 1:15 pm Post subject: |
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| Contact the credit card company and report fraudulent activity. |
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Tjames426
Joined: 06 Aug 2006
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| Posted: Fri Jul 27, 2007 1:44 pm Post subject: |
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This is Korea...
"Your not Korean, you cannot use a Credit Card here"
I was told that bluntly when I tried to purchase a plane ticket with my international VISA credit card.
However, I never had a problem with the same VISA card in Hong Kong, Macao, Japan while shopping, or in the Bank of China when withdrawing funds.
___
Hub of Asia!!!! |
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VanIslander
Joined: 18 Aug 2003
Location: Geoje, Hadong, Tongyeong,... now in a small coastal island town outside Gyeongsangnamdo!
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| Posted: Fri Jul 27, 2007 2:08 pm Post subject: |
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Kangsan Travel in Busan is a good company.
I have used them often and know many others who do.
The error could have to do with your half cash/half card initial payment which may have resulted in a mixup somewhere.
They are not a fly-by-night group or bunch of hucksters. Phone them. |
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spliff
Joined: 19 Jan 2004
Location: Khon Kaen, Thailand
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| Posted: Fri Jul 27, 2007 2:18 pm Post subject: |
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I assume you do have a receipt for the cash payment you made? Kangsan Travel here in Seoul is notorious for not replying to emails promptly. I wouldn't go off the deep end yet but, in Korea you never know...  |
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blaseblasphemener
Joined: 01 Jun 2006
Location: There's a voice, keeps on calling me, down the road, that's where I'll always be
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| Posted: Fri Jul 27, 2007 2:54 pm Post subject: |
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| Tjames426 wrote: |
This is Korea...
"Your not Korean, you cannot use a Credit Card here"
I was told that bluntly when I tried to purchase a plane ticket with my international VISA credit card.
However, I never had a problem with the same VISA card in Hong Kong, Macao, Japan while shopping, or in the Bank of China when withdrawing funds.
___
I've used my Canadian credit card many times in Korea.
Hub of Asia!!!! |
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makemischief
Joined: 04 Nov 2005
Location: Traveling
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| Posted: Sat Jul 28, 2007 10:30 am Post subject: |
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| VanIslander wrote: |
Kangsan Travel in Busan is a good company.
I have used them often and know many others who do.
The error could have to do with your half cash/half card initial payment which may have resulted in a mixup somewhere.
They are not a fly-by-night group or bunch of hucksters. Phone them. |
I�d second that. They stink at emails but are really great on the phone, at least in my experience. |
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PeteJB
Joined: 06 Jul 2007
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| Posted: Sat Jul 28, 2007 10:34 am Post subject: |
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"Your not Korean, you cannot use a Credit Card here" |
I think it's time to launch a special new website that I've had in mind.. |
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Dukey77777
Joined: 28 Jun 2007
Location: Chungcheongbuk-do
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| Posted: Sat Jul 28, 2007 10:37 am Post subject: |
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| PeteJB wrote: |
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"Your not Korean, you cannot use a Credit Card here" |
I think it's time to launch a special new website that I've had in mind.. |
www.hubofasia.com ....had to steal that from tjames, I love that motto |
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gmat
Joined: 29 Jan 2003
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| Posted: Sat Jul 28, 2007 11:06 am Post subject: |
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Kangsan in Busan is a solid company... they once mistakenly thought they overbilled me and without my advance knowledge deposited money back into my bank account. It turned out to be a clerical error and in fact there had been no mistake. I ended up sending the money back to them.
Pretty honest people IMO. I have dealt with Alice in Busan on three occassions. Great service. |
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sistersarah
Joined: 03 Jan 2004
Location: hiding out
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| Posted: Sat Jul 28, 2007 6:09 pm Post subject: |
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| Yeah, sounds like a mix-up. i've gone through them many times and no problems. i've found it's better to phone them than to mess around with emails to avoid communication errors. i recently bought a ticket with them and there were lots of miscommunications through email, so i just rang them up and i had my ticket within a few minutes, the receipt the next day in the mail. |
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Dev
Joined: 18 Apr 2006
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| Posted: Sat Jul 28, 2007 10:15 pm Post subject: |
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| Tjames426 wrote: |
This is Korea...
"Your not Korean, you cannot use a Credit Card here"
I was told that bluntly when I tried to purchase a plane ticket with my international VISA credit card.
However, I never had a problem with the same VISA card in Hong Kong, Macao, Japan while shopping, or in the Bank of China when withdrawing funds.
___
Hub of Asia!!!! |
I was told by a businessman here that some Korean businesses don't like to take foreign credit cards because it can take up to 30 days to get the payment from Visa or Mater Card international.
Credit cards from Korean based banks only take about a week to send payment. |
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ilovebdt
Joined: 03 Jun 2005
Location: Nr Seoul
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| Posted: Sat Jul 28, 2007 10:32 pm Post subject: |
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| VanIslander wrote: |
Kangsan Travel in Busan is a good company.
I have used them often and know many others who do.
The error could have to do with your half cash/half card initial payment which may have resulted in a mixup somewhere.
They are not a fly-by-night group or bunch of hucksters. Phone them. |
Same here. I have had nothing but good service from them.
ilovebdt |
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sadsac
Joined: 22 Dec 2003
Location: Gwangwang
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| Posted: Sat Jul 28, 2007 11:24 pm Post subject: |
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I would agree with most of the posters, the staff at Kangsan are good people, the owner is serious Richard Cranium. Highly probable that is an error. Make a phone call and I'm sure you will be able to quickly resolve the problem.  |
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