Korean Job Discussion Forums

[newyorker]

Hi,

I have a question about sending money out of Korea. My bank is KB Bank. When my account was set up I got them to set up internet banking as well. Does anyone have any experience with KB bank and internet banking? I started the process of setting up my account on the KB website but it immediately started to download a bunch of different programmes, all in Korean and Zone Alarm went crazy, warning against installing these programmes as some of them track key strokes. Unfortunately, when I searched on the internet for more info, everything is in Korean and no-one outside Korea seems to use these programmes.

Has anyone set up KB internet banking? If so, have you had any problems with it? How easy is it use? How easy is it to transfer money abroad?

The main reason for needing to do this is that my money is stranded in Korea when I'm not here. I can only access it in Korea. I don't have an international bank card, they won't give me one, so how the hell am I supposed to get my money?

This shouldn't be a burden for other people but currently the only option is ask someone else to go into the bank and do the transfer for me. The other non-Korean staff are away for Christmas. The Korean staff are not helpful. I asked the office manager, I work at a university, to do this for me while I am home for Christmas. He was not interested and is only doing it "as a personal favour" and because I said I wouldn't be returning next semester if he doesn't do it. What the hell is that? Basically he doesn't understand why I should need to access the money when I'm not in Korea. Are they sure that they want people to work in this country. Korea financial hub of Asia? Don't think so.


Any constructive advice would be helpful.
Thanks.

[Bibbitybop]

KB Banks sucks. It sucks bad and foreigners constantly have problems with them.

My only suggestion: Go to SC first bank (Standard Chartered/Jaeil) and open an account there. They will give foreigners an Intl. ATM card.

[inthezone]

when you log on to the site and hit the english link, top right. Then it will install nzProtection ( think that is the name ) and 1 or 2 other programs to run along with it, just say yes and install them.

They are to protect you from hacking and the like. Then you go to log in and it will show you the log in page. Also it will show you a new window with some options on it. Cancel this box, if it is in Korean click the middle button to cancel.

Then stick in you id and password and your good to go:)

[merkurix]

If you want to do Internet banking with KB you need to go to the bank in person and request a login certificate (I haven't done this myself, but I know someone who has) and enter the information from this certificate into their website to register and login. Additionally you will need to allow the website to install an Active X control on your computer. You'd better take a Korean friend with you to the bank and have them help you set it up from your computer.

EDIT: I have just noticed your predicament. If you have a very, VERY trustworthy friend in Korea, you can send them your passbook or ATM card and have them transfer your funds to their account and after that have them send your money to your overseas account from their account.

[Bibbitybop]

[Rteacher]

I used to have KB internet banking. You can't use it to transfer money internationally, if that's one of the questions you're asking.

[spliff]

Internet banking at KEB and Nyungyup works well for me.

[Netz]