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Korean Job Discussion Forums "The Internet's Meeting Place for ESL/EFL Teachers from Around the World!"
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Cognorati
Joined: 09 Sep 2007
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Posted: Fri Jan 25, 2008 5:02 pm Post subject: Thwarted Delivery to Foreigners: Discrimination? |
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I have teaching supplies delivered to my home, and on every occasion that I've attempted to receive a delivery, there has been a new excuse as to why a certain **Express** delivery service must speak to me, personally, before shipping my teaching supplies.
Previously, the Korean branch of this service requested a copy of my passport and ARC card faxed to them, and held up my package in customs; currently, they are claiming that my address is unknown, although I've received packages to this address on numerous occaisons...
Other posters have complained of sealed documents being opened or damaged, and of packages being lost and destroyed (incidentally, the service threatened to destroy my teaching supplies unless they spoke to me, personally).
At first, I thought it was the usual Korean incompetence, but now I'm starting to think this another facet of discrimination: they see my foreign name and a foreign point of origin, so they have whatever they need to discriminate.
Because these are teaching supplies (crafts, markers, learning aids, white boards, etc), they have limited my teaching aims, and the children are always asking when our supplies will arrive -- I've had to scrap activities and replan, because of their inability (or refusal) to provide a service.
Luckily, this company based in America: I'm going to contact them about the matter, and see if they can investigate the Koreans refusal to provide a guaranteed and costly service...
Has anyone else experienced this? |
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just another day

Joined: 12 Jul 2007 Location: Living with the Alaskan Inuits!!
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Posted: Fri Jan 25, 2008 5:07 pm Post subject: |
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people in the west believe that discrimination is imagined. |
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KumaraKitty
Joined: 09 Jan 2006 Location: Bucheon
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Posted: Fri Jan 25, 2008 5:14 pm Post subject: |
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Usually when I order clothing I have to talk to the delivery company and verify my passport info. I have had them tell me it is because of Duty, and I had a really sweet woman fudge the amounts when she produced the Korean waybill so I didn't have to pay duty on a large order. Never had a problem, they usually deliver the items later the same day or the next day after calling, and always within a week of my order date. That being said, I was ordering from the UK.
I made an Amazon order on November 9th, 3 books, expedited Int'l shipping. By December 15th I'd received nothing. Amazon said they couldn't track it, it was assumed to be lost. Odd, since I'd had previous orders that were fine. So they refunded and they reshipped/recharged the order. By January 3rd it also had not arrive. Amazon again says it must be lost, so sorry, here's your refund. 2 weeks later, I get a call from a Korean guy speaking decent English. We have your Amazon order, we need to verify your address, passport, etc to deliver it. The books cost $30, so I was surprised they needed this info. Verified it, he said next day delivery. 5 days later it shows up. SURPRISE! BOTH Amazon orders! The November original order AND the December replacement order! They had the original order for 2 months almost, AND my phone number! They had the replacement for almost a month,SAME phone number! So my Christmas/Birthday presents for friends came way late and I had to deal with Amazon, charging me again and me sending one order back!!
The only thing I can think is that the Korean guy who is supposed to contact the foreigners just didn't want to or was being lazy. Why would they not contact me for so long when they had the order for so long?? Bizarre.
So yeah, maybe some delivery companies here are biased. |
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Ilsanman

Joined: 15 Aug 2003 Location: Bucheon, Korea
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Posted: Fri Jan 25, 2008 5:20 pm Post subject: |
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That would explain why certain online companies have refused to deliver to me in Korea.
I'll remember to get anything sent here in my wife's name. |
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bluelake

Joined: 01 Dec 2005
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Posted: Fri Jan 25, 2008 5:45 pm Post subject: |
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I've had things sent to me here over the years with few problems. Once, back about seventeen years ago, I had an overhead projector sent; I had to pick it up at the post office because I had to pay duty--understandable. The only other time was when my waterbuffalo horn supplier in the Philippines sent me whole horns to check out (I hadn't asked for them); I had to go through a mess of paperwork and driving from agricultural office to office, but finally received the horns. That is significant as importing WB horns into Korea is highly restricted, yet I still got them. The only time I've had letters opened was when I first lived in Korea back in '84; back then, being a dictatorship, they wanted the foreigners to know they were checking the mail. |
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lucas_p
Joined: 17 Sep 2007
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Posted: Fri Jan 25, 2008 5:54 pm Post subject: |
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I've never had a problem with anything, and I've had books, video games, computers, letters from my dear ol' grandma, hardware, etc sent to me in my name over the years here. Nobody has called, and besides the very rare occasional delay, I get everything in a really timely manner, too.
I think it must be the company you are going through or something. |
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Zaria32
Joined: 04 Dec 2007
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Posted: Fri Jan 25, 2008 6:16 pm Post subject: |
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I've been told that the reason they request your passport and ARC is that if you are a resident alien, which we all are, then you don't pay import duties.
Others have said that they DID have to pay duty, but in those cases they were not asked for the ARC and passport.
Also, DHL is the company that opens everything, including sealed transcripts...but they open it as it's picked up, before shipment, not as it's delivered, and do this, supposedly, because of security concerns. They do it no matter to which country it's being shipped. |
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oldfatfarang
Joined: 19 May 2005 Location: On the road to somewhere.
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Posted: Fri Jan 25, 2008 6:24 pm Post subject: |
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Never had a problem until recently. Then a courier service didn't deliver my passport. I didn't have a phone number on the address label, but my name and address was clearly typed in both Korean and English.
The Korean courier company didn't even bother trying to deliver the package - they just returned it to the sender overseas. Thanks guys.
Eight stressful days of tracking, phoning, and pleading to get my passport back to Korea and, finally, delivered to me. Discrimination because of the foreign addressee's name? No, I don't think so. Just plain incompetence. |
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Young FRANKenstein

Joined: 02 Oct 2006 Location: Castle Frankenstein (that's FRONKensteen)
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Posted: Fri Jan 25, 2008 6:30 pm Post subject: |
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Zaria32 wrote: |
I've been told that the reason they request your passport and ARC is that if you are a resident alien, which we all are, then you don't pay import duties. |
Depends entirely what is being shipped to you. |
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xtchr
Joined: 23 Nov 2004
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Posted: Fri Jan 25, 2008 6:35 pm Post subject: |
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bluelake wrote: |
The only other time was when my waterbuffalo horn supplier in the Philippines sent me whole horns to check out (I hadn't asked for them); I had to go through a mess of paperwork and driving from agricultural office to office, but finally received the horns. That is significant as importing WB horns into Korea is highly restricted, yet I still got them. |
What on earth does one do with waterbuffalo horns?
Have had hit and miss experiences with things sent by courier and through the post, seems to be getting worse over time. My Christmas present (sent through the post, not a courier) of chocolate goodies from my sister in NZ has not shown up (and I know it's not going to, given the length of time that has passed since sending).  |
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GoldMember
Joined: 24 Oct 2006
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Posted: Fri Jan 25, 2008 6:41 pm Post subject: |
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I blame the morons who send themselves dope in the mail, using a different name. Package sent to a foreigner, mmm, must be dope! |
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princess
Joined: 16 Jan 2003 Location: soul of Asia
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Posted: Fri Jan 25, 2008 6:46 pm Post subject: |
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I never order stuff from abroad. But if I wanted to, I'd just have it sent to my parents' house, and have them rebox it and mail to me. Then, I'd bypass all this nonsense.  |
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Zaria32
Joined: 04 Dec 2007
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Posted: Fri Jan 25, 2008 7:18 pm Post subject: |
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Young Frankenstein...in my case it was a brand new Dell computer, $1500 declared value, no duty.
You seem to know more than I do...what did you mean by "it depends on what's being sent?" |
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bluelake

Joined: 01 Dec 2005
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Posted: Fri Jan 25, 2008 8:41 pm Post subject: |
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xtchr wrote: |
bluelake wrote: |
The only other time was when my waterbuffalo horn supplier in the Philippines sent me whole horns to check out (I hadn't asked for them); I had to go through a mess of paperwork and driving from agricultural office to office, but finally received the horns. That is significant as importing WB horns into Korea is highly restricted, yet I still got them. |
What on earth does one do with waterbuffalo horns?
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They are used in Korean traditional archery. In making a Korean horn bow (각궁), horn strips go on the belly. They are also used in making archery thumb rings (각지). In recent times, Korean traditional archery craftsmen, especially the horn bowyers, have run into trouble because of the import restriction, as they can no longer get legal WB horn for their bows; it is literally a dying profession as there are only about a dozen bowyers left in Korea and they are getting little support from the gov't.
Strangely, the only sector that can legally import horn is for stamp (도장) making. Yet, for some odd reason, it must then be imported from Japan (who gets it from SE Asia and China). |
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cunning_stunt

Joined: 16 Dec 2007
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Posted: Fri Jan 25, 2008 8:45 pm Post subject: |
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They allow you to teach ? I quiver at the thought !!!!
Hopefully not impressionable people . |
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