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Why is my internet so slow?!
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Stacy



Joined: 20 Apr 2008

PostPosted: Thu Jun 12, 2008 7:28 am    Post subject: Reply with quote

If someone can get my internet fixed I will pay you 50,000 won.
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doc_ido



Joined: 03 Sep 2007

PostPosted: Thu Jun 12, 2008 5:28 pm    Post subject: Reply with quote

A bounty? Heh, the Hanaro guy will probably do it for less than that. Wink

A couple of things to try:

Change your default DNS servers from Hanaro's to OpenDNS (208.67.222.222 and 208.67.220.220) and post any differences.

Run a diagnostic test at http://ndt.anl.gov/ and post the results.
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ttompatz



Joined: 05 Sep 2005
Location: Kwangju, South Korea

PostPosted: Thu Jun 12, 2008 5:58 pm    Post subject: Reply with quote

I honestly think she is not connecting to her own Hanaro account but still hooked into the unsecure wireless LAN she was on before getting her own internet.

I don't know enough about MACs to tell her how to check/change it.

I would suggest a MAC user group or web forum for instructions on turning her wireless off or changing to the correct wireless/wired account.
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spliff



Joined: 19 Jan 2004
Location: Khon Kaen, Thailand

PostPosted: Thu Jun 12, 2008 7:16 pm    Post subject: Reply with quote



I have a 10m T-Broad connection. I get this speed above. Is this normal?
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IncognitoHFX



Joined: 06 May 2007
Location: Yeongtong, Suwon

PostPosted: Thu Jun 12, 2008 7:50 pm    Post subject: Reply with quote

spliff wrote:


I have a 10m T-Broad connection. I get this speed above. Is this normal?


That's average.

As for the internet problem, I'm still getting it. My ping is fine and the servers tested normally when I ran the speed test, but I'm getting some inconsistency errors.

For example, I was playing a game last night with 5m/s latency on a Korean server when the ping would suddenly shoot up to 500-600m/s for half a second before dropping down. It messed up the game pretty bad.

Anyone having similar problems?
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doc_ido



Joined: 03 Sep 2007

PostPosted: Thu Jun 12, 2008 8:06 pm    Post subject: Reply with quote

Quote:
I honestly think she is not connecting to her own Hanaro account but still hooked into the unsecure wireless LAN she was on before getting her own internet.


I thought we'd addressed that on the other thread - the AirPort (Mac wireless) had been switched off and it was still the same.

There's an easy way to check, though. You can unplug the wired connection, connect to the wireless and check the router IP/MAC address. Then switch off AirPort, re-connect to the wired connection and do the same thing. The addresses should be different.

IncognitoHFX wrote:
Anyone having similar problems?


I'm getting a lot of drops/disconnects with KT, but the speed is OK.
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Stacy



Joined: 20 Apr 2008

PostPosted: Thu Jun 12, 2008 8:09 pm    Post subject: Reply with quote

Here is it says
client to sever: 33.0 kb/s
server to client: 977.70 kb/s

Packing queuing detected
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Stacy



Joined: 20 Apr 2008

PostPosted: Thu Jun 12, 2008 8:17 pm    Post subject: Reply with quote

If I bought a PC with Windows and had plenty of ram and memory do you think if the guy came over to fix this it would work fine? I am about to sell this mac since it isn't compatible with anything.
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doc_ido



Joined: 03 Sep 2007

PostPosted: Thu Jun 12, 2008 8:28 pm    Post subject: Reply with quote

Stacy wrote:
Here is it says
client to sever: 33.0 kb/s
server to client: 977.70 kb/s

Packing queuing detected


Could you click the "statistics" and "full details" buttons and post the full results? They could be useful in pointing us in the right direction.
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doc_ido



Joined: 03 Sep 2007

PostPosted: Thu Jun 12, 2008 8:31 pm    Post subject: Reply with quote

Stacy wrote:
If I bought a PC with Windows and had plenty of ram and memory do you think if the guy came over to fix this it would work fine? I am about to sell this mac since it isn't compatible with anything.


Depends where the problem is. If your Hanaro modem is shot a new computer won't change anything. I wouldn't ditch your Mac without at least trying to fix the problem. And hey, they're cool!
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Stacy



Joined: 20 Apr 2008

PostPosted: Thu Jun 12, 2008 8:32 pm    Post subject: Reply with quote

It won't let me copy it. I could write some on of it if you let me know what you need.
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spliff



Joined: 19 Jan 2004
Location: Khon Kaen, Thailand

PostPosted: Thu Jun 12, 2008 8:36 pm    Post subject: Reply with quote

IncognitoHFX wrote:
spliff wrote:


I have a 10m T-Broad connection. I get this speed above. Is this normal?


That's average.

As for the internet problem, I'm still getting it. My ping is fine and the servers tested normally when I ran the speed test, but I'm getting some inconsistency errors.

For example, I was playing a game last night with 5m/s latency on a Korean server when the ping would suddenly shoot up to 500-600m/s for half a second before dropping down. It messed up the game pretty bad.

Anyone having similar problems?


Average for a 10m connection. I'm thinking to upgrade my connection to 100m (optical). What kind of speeds do you rekon I can expect from that?
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doc_ido



Joined: 03 Sep 2007

PostPosted: Thu Jun 12, 2008 8:42 pm    Post subject: Reply with quote

Really? The detailed results and statistics come up in a Java applet window - you can just click in the window, hit CTRL+A (or Apple+A) to select all the text, and then copy them to the clipboard with CTRL/Apple+C.

If you really can't copy it all, the pertinent info is:

Near the bottom of the "Full details", there are a few lines about buffer limits (starting with the theoretical network limit).

In the "Statistics", all of the "Web 100 Detailed Analysis" should give interesting network information.

If you could post both, it'd be helpful.
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IncognitoHFX



Joined: 06 May 2007
Location: Yeongtong, Suwon

PostPosted: Thu Jun 12, 2008 8:54 pm    Post subject: Reply with quote

spliff wrote:
IncognitoHFX wrote:
spliff wrote:


I have a 10m T-Broad connection. I get this speed above. Is this normal?


That's average.

As for the internet problem, I'm still getting it. My ping is fine and the servers tested normally when I ran the speed test, but I'm getting some inconsistency errors.

For example, I was playing a game last night with 5m/s latency on a Korean server when the ping would suddenly shoot up to 500-600m/s for half a second before dropping down. It messed up the game pretty bad.

Anyone having similar problems?


Average for a 10m connection. I'm thinking to upgrade my connection to 100m (optical). What kind of speeds do you rekon I can expect from that?


Well, probably about the same as what you'd expect from downloading the entire internet onto a flash drive and loading it off of that Shocked
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Stacy



Joined: 20 Apr 2008

PostPosted: Thu Jun 12, 2008 9:17 pm    Post subject: Reply with quote

Web 100 reports the Round trip =449.39 msec, Packet size =1368 Bytes and no packet loss but packets came out of order
2.24% of the time

C2S throughout test : Packet Queuing detected 54.91%
S2C Throughout Test: Packet queuing detected 5.26%
This connection is receiver limited 68.56% of the time
Increasing the client's buffer 64 kb will improve performance.
The connection is sender limited 1.77% of the time
The connection network limited 29.67% of the time

Web 100 reports TCP negotiated the optimal performance settings to:

RFC2018 Selective Acknowledgment ON
RFC 896 Nagle Algorithm ON
RFC 3168 Explicit Congestion Notification ON
RFC 1323 Time Stamping ON
RFC 1323 Window Scaling ON

[Info below says I am probably behind a firewall.]
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