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Computer problems....

 
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Adventurer



Joined: 28 Jan 2006

PostPosted: Thu Aug 28, 2008 3:38 am    Post subject: Computer problems.... Reply with quote

I am not sure if I need a new computer or not. I cannot boot my computer. I have lots of important information on it. I don't want to lose it. I was frustrated all day that it wouldn't boot, and that I am not sure who I would have had to call since I can't speak Korean. I also did something later in frustration. There was some dirt under my space bar. I took out the space bar and removed the particles. Okay, that was dumb. Now, what are my options? Can I take my computer somewhere and have it fixed? What about the stuff on it? I don't mind going into Yongsan somewhere. My computer is a Gateway, not a Korean model.
It stopped booting when I shut it down holding the shutdown button after it froze.
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ttompatz



Joined: 05 Sep 2005
Location: Kwangju, South Korea

PostPosted: Thu Aug 28, 2008 4:52 am    Post subject: Re: Computer problems.... Reply with quote

Adventurer wrote:
I am not sure if I need a new computer or not. I cannot boot my computer. I have lots of important information on it. I don't want to lose it. I was frustrated all day that it wouldn't boot, and that I am not sure who I would have had to call since I can't speak Korean. I also did something later in frustration. There was some dirt under my space bar. I took out the space bar and removed the particles. Okay, that was dumb. Now, what are my options? Can I take my computer somewhere and have it fixed? What about the stuff on it? I don't mind going into Yongsan somewhere. My computer is a Gateway, not a Korean model.
It stopped booting when I shut it down holding the shutdown button after it froze.


Where are you located? Are you close enough to Bundang (Seohyun) to take advantage of some "FREE" help?

It doesn't matter what the "brand" is. Inside, they are all the same.

There are lots of things it could be (not necessarily in any particular order) after an abnormal shutdown.

Fried mainboard / CPU.
Fried video card.
Damaged HDD or corrupted windows.
Fried/damaged power supply.
Loose RAM (that caused your lock-up in the first place).

Lets do the run through.

Does the computer start at all ?
- do the fans start up? do any lights blink? (if NO, check the power supply).
IF yes,
- do you get the power on self test or just a black screen?
IF just a black screen, check the video card FIRST.
Then you want to check the mainboard, CPU and RAM (time for real help).

If you get the POST, can you access the BIOS (hit the del key).
- If yes, the cpu and mainboard and video card are OK (they are OK if you can see the POST).
- where does it hang (if you made it this far? (looking to see if it is the HDD or just windows that is screwed.

.
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JustJohn



Joined: 18 Oct 2007
Location: Your computer screen

PostPosted: Thu Aug 28, 2008 4:59 am    Post subject: Reply with quote

Need more information.

Laptop/desktop?

Does it power on? Do you get any lights on the keyboard? Does it beep? Do you see the bios screen before it stops? Do you see the windows screen before it stops?


That said, you can probably get it fixed in yongsan, but if you want more help you need to describe the situation in a lot more detail.
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blackjack



Joined: 04 Jan 2006
Location: anyang

PostPosted: Thu Aug 28, 2008 5:18 am    Post subject: Reply with quote

also do you have an external harddrive? do you have access to another computer?

edit: sounds like it is a laptop.

it may have been an over heated (will m,ore than likely restart when cool).

pulling the shift key off is unlikely to have done anything other than stuff the shift key.

If you need the data, remove the harddrive (google if you need too) throw it in an external and back the data up
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Adventurer



Joined: 28 Jan 2006

PostPosted: Thu Aug 28, 2008 9:56 pm    Post subject: Reply with quote

It is a laptop. It does power on, but it won't restart. What time do the guys in Itaewon open? I heard there is a repair place there. I live in Ilsan, but I could go to either Yongsan or Itaewon.
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gteacher



Joined: 24 May 2007
Location: Ghost in the machine

PostPosted: Thu Aug 28, 2008 10:45 pm    Post subject: Reply with quote

I had a laptop do something similar once. Try taking out the battery and then booting it.
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cmr



Joined: 22 Mar 2006

PostPosted: Fri Aug 29, 2008 7:29 pm    Post subject: Reply with quote

Me, too! I took out the battery and all was fine after. It did it twice or maybe even three time within the first few months I had the laptop and hasn't done it ever since (fingers crossed!), so I have no idea what went wrong but removing the battery for a few seconds was the solution for me. I hope for you it can be just as easy. Good luck!
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