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KEB Bank

 
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lugnut_9754



Joined: 19 Oct 2008
Location: Ulsan, South Korea

PostPosted: Tue Oct 21, 2008 7:04 pm    Post subject: KEB Bank Reply with quote

Hello. Anyone use KEB bank? Are they really as foreigner friendly as they sound? I went there yesterday with my director to get money exchanged and no one spoke to me, only to my director. Do most branches have english speaking workers? Thanks.
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Ji



Joined: 15 Oct 2008

PostPosted: Tue Oct 21, 2008 7:31 pm    Post subject: KEB Reply with quote

It is alot more foreigner friendly then other banks but where they really shine is in their foreigner specialist branches. At these branches the tellers and staff speak English amongst other languages. My teller was fluidly switching between Korean and English as she was answering my questions and passing on information to other staff.
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AussieGav



Joined: 02 Sep 2007
Location: Uijeongbu

PostPosted: Tue Oct 21, 2008 8:30 pm    Post subject: Reply with quote

I have used KEB for the past 2 plus years and have not really ahd a problem. In the earlier days with my boss and more so with my Korean wife they will almost automatically speak Korea. This is noremal, they are Koreans. But when I go by myself the very same tellers speak at least adequate English if not fluent. Some have difficulty at times with numbers so just write it down (ie. in the case of transfers etc).

As with anything else here, just speak slowly and clearly. Most Koreans know enough English specific to their jobs to communicate. Good luck.
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Xuanzang



Joined: 10 Apr 2007
Location: Sadang

PostPosted: Wed Oct 22, 2008 12:23 am    Post subject: Reply with quote

the internet banking is in English and easy to navigate so that brings them up in my book.
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nomad-ish



Joined: 08 Oct 2007
Location: On the bottom of the food chain

PostPosted: Wed Oct 22, 2008 12:33 am    Post subject: Reply with quote

i hate KEB with a passion... almost every time i transfer money it's a hassle, and i've tried a couple times to get internet banking and they either say i can't because i'm a foreigner, or there is no english website.... OR (when i called them on that one) you can only check your balance on the english website, so no point to it
Mad
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nizpaz



Joined: 09 Oct 2008
Location: Seoul, South Korea

PostPosted: Wed Oct 22, 2008 2:17 am    Post subject: Reply with quote

Hav any of you got a debit card from KEB? I can only gt an ATM. I met someone who banks elsewhere and has a debit card straight off.
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caniff



Joined: 03 Feb 2004
Location: All over the map

PostPosted: Wed Oct 22, 2008 2:50 am    Post subject: Reply with quote

nizpaz wrote:
Hav any of you got a debit card from KEB?


I have one, but my Korean wife went and set it up for me (I just had to sign a couple of papers), so I guess that doesn't mean much.
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lugnut_9754



Joined: 19 Oct 2008
Location: Ulsan, South Korea

PostPosted: Wed Oct 22, 2008 3:55 am    Post subject: Reply with quote

Thanks. I think I will go with KEB. I read online that you get an ATM card right away. I'll while I'm there. There is a "foreigner" branch in Ulsan (where I am) but I don't know where it is (or much for that matter) so I'm just going to go to whichever one I find first Very Happy
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Xuanzang



Joined: 10 Apr 2007
Location: Sadang

PostPosted: Wed Oct 22, 2008 3:57 am    Post subject: Reply with quote

you can even get a credit card from them but you have to put down a million won deposit.
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OculisOrbis



Joined: 17 Jul 2006

PostPosted: Wed Oct 22, 2008 6:08 am    Post subject: Reply with quote

If your trying to get service at KEB and they say no because your a foreigner, just call the woman at the number listed at the bottom of the article below, explain your issue with the bank, hand the phone the offending teller, and things will be sorted for you. She's great. I got my Global Debit Card and credit card because of her.



Improved Regulations on Overseas Travel Expenditures, Newly Introduced


The Seoul Metropolitan Government has been in cooperation with Ministry of Strategy and Finance since January of 2008, working to alleviate foreigners' inconveniences when using their Korean funds overseas through credit cards etc. Finally, we have found a more convenient system regarding the ability to access such funds overseas. These improved regulations entered into effect beginning on June 2nd, 2008.


[Newly Introduced Regulations (2008.6.2.)]

Foreigners can access their Korean funds overseas using credit cards and other types of cards up to $50,000 a year in addition to the amount of taxed income earned in Korea, so that foreigners may feel freer when traveling overseas.


※ For further information, please contact Seoul Global Center

(Kang eun-sung, ☎02-2075-4146, Korea Exchange Bank Credit Card desk).
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caniff



Joined: 03 Feb 2004
Location: All over the map

PostPosted: Wed Oct 22, 2008 6:10 am    Post subject: Reply with quote

OculisOrbis wrote:

※ For further information, please contact Seoul Global Center

(Kang eun-sung, ☎02-2075-4146, Korea Exchange Bank Credit Card desk).


Good info. Well done, and hopefully it works out for many here.
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tranamah



Joined: 13 Oct 2008
Location: Ilsan, Korea

PostPosted: Wed Oct 22, 2008 8:38 am    Post subject: Reply with quote

nomad-ish wrote:
i hate KEB with a passion... almost every time i transfer money it's a hassle, and i've tried a couple times to get internet banking and they either say i can't because i'm a foreigner, or there is no english website.... OR (when i called them on that one) you can only check your balance on the english website, so no point to it
Mad




Do you have an alien card? If you signed up for the account through a passport, you're not provided with internet banking. That's what I was told at least. They have an adequate English website where you can check my balance and easily make transfers. If you ask, they'll also make a separate account where money automatically transfers to your US bank account - it's called an 'easy-one foreign currency remittance service' i think. Much cheaper than wiring it the normal way.
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