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Another Bad Banking Story
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cdninkorea



Joined: 27 Jan 2006
Location: Seoul

PostPosted: Wed Dec 24, 2008 7:19 am    Post subject: Another Bad Banking Story Reply with quote

In preparation for my vacation next week, I went to my local KB* branch today to get an international ATM card. Expecting trouble, I brought two pieces of ammunition with me:

Exhibit A
Exhibit B

The door greeter showed me to the manager, who spoke English very well. After explaining that I want an international bank card, he told me it's not possible for legal reasons. I politely told him that he's mistaken, and while putting Exhibit B on the desk, said: "if it's illegal, how can KEB do it?" The next exchange was roughly as follows:

Him: "Maybe it's a credit card KEB is offering."
Me: "It says right here (pointing) that it's also for withdrawing money."
Him: "Oh, then it's only for domestic use."
Me: "But here it says home and abroad."

So he took the document and said he was going to call headquarters. Ten or so minutes later he returned, explaining that banks cannot legally give check cards to foreigners; only ATM cards.
Excited, I smiled and said that's fine- an ATM card would do. Turns out my excitment was premature: he said that KB* cannot issue atm cards only; all their cards are check cards as well. Even for Koreans (I asked).

I gave him my copy of Exhibit A and left. Friday I'm going to KEB with Exhibit B and testing it.
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Godhasbeengoodtome



Joined: 28 Nov 2008

PostPosted: Wed Dec 24, 2008 7:25 am    Post subject: Reply with quote

I will be interested to see how this turns out. Hope you get it.
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Mr. Pink



Joined: 21 Oct 2003
Location: China

PostPosted: Wed Dec 24, 2008 7:29 am    Post subject: Reply with quote

I got a check card from KB, but even thought liars told me it worked internationally, it doesn't. I was a bit pissed when I tried to use it abroad and got nothing.

I can't wait for Korea's banking sector to get with the times and stop discriminating against non-Koreans.

If banks in Canada did what Korean banks do, some non-profit group would launch a lawsuit. Where are those non-profit groups in Korea to speak on our behalf?
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bassexpander



Joined: 13 Sep 2007
Location: Someplace you'd rather be.

PostPosted: Wed Dec 24, 2008 7:36 am    Post subject: Reply with quote

Someone needs to do some undercover videotaping and put it up on Youtube.
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Smee



Joined: 24 Dec 2004
Location: Jeollanam-do

PostPosted: Wed Dec 24, 2008 8:12 am    Post subject: Reply with quote

Please vote here if you haven't yet:
http://forums.eslcafe.com/korea/viewtopic.php?t=142676
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Trevor



Joined: 16 Nov 2005

PostPosted: Wed Dec 24, 2008 5:27 pm    Post subject: Reply with quote

Yes. you're absloultely right, Bassexpander. someone does. The question is who.....I know! How about

Very Happy Very Happy Very Happy YOU Very Happy Very Happy Very Happy

bassexpander wrote:
Someone needs to do some undercover videotaping and put it up on Youtube.
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bassexpander



Joined: 13 Sep 2007
Location: Someplace you'd rather be.

PostPosted: Wed Dec 24, 2008 6:03 pm    Post subject: Reply with quote

Trevor wrote:
Yes. you're absloultely right, Bassexpander. someone does. The question is who.....I know! How about

Very Happy Very Happy Very Happy YOU Very Happy Very Happy Very Happy

bassexpander wrote:
Someone needs to do some undercover videotaping and put it up on Youtube.


I don't have the right equipment, and work FT during banking hours at the moment.
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Jeff's Cigarettes



Joined: 27 Mar 2007

PostPosted: Wed Dec 24, 2008 6:19 pm    Post subject: Reply with quote

Is that legal, vid taping someone w/out their knowledge and then publishing it on a internet web site? I don't think it is but I could be wrong.
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Trevor



Joined: 16 Nov 2005

PostPosted: Wed Dec 24, 2008 6:26 pm    Post subject: Reply with quote

Due to slander laws, it would be a real good idea not to show anyone's face or identify the particular branch.

Jeff's Cigarettes wrote:
Is that legal, vid taping someone w/out their knowledge and then publishing it on a internet web site? I don't think it is but I could be wrong.
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Ilsanman



Joined: 15 Aug 2003
Location: Bucheon, Korea

PostPosted: Wed Dec 24, 2008 6:38 pm    Post subject: Reply with quote

It could be worse. It could be like my coworker.

She is in USA now with an 'international ATM' that she was goven by Shithan Bank. She tried to use it but it didn't woprk, despite promises from the bank that it did.

She had to call us and ask for an emergency cash advance.
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Davew125



Joined: 11 Mar 2007

PostPosted: Wed Dec 24, 2008 6:59 pm    Post subject: Reply with quote

If anyone lives in the South, kyongnam bank offer an international visa card to foreigners (that does actually work!!). My girlfriend and I both have one. At first they said it wasnt possible but then i went in with my gyopo friend who got one for us in a matter of minutes, so i guess it was.
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Lunar Groove Gardener



Joined: 05 Jan 2005
Location: 1987 Subaru

PostPosted: Wed Dec 24, 2008 8:09 pm    Post subject: Reply with quote

Why keep pandering to the customer inequalities of Korean banks?

So far as I've seen STANDARD CHARTERED will consistently provide this service to foreign customers.

Stop supporting Korean banks, even if they occasionally off these cards, they are unreliable and support of them perpetuates this practice.

Let it be known that foreigners are treated unjustly by Korean banks.
Don't just look for the one branch which "may" give you a card which "may" or "may not" actually work.

Bring in your passport, pay slip, ARC, Health insurance, Bank Book and address as well as credit card if you have it and driver's license. Banks generally do love all of these backup verifications.

Best of luck.
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Trevor



Joined: 16 Nov 2005

PostPosted: Wed Dec 24, 2008 8:30 pm    Post subject: Reply with quote

I'm afraid this is the correct answer. The way to get action on this issue is to make them feel it in their wallet. If foreigners leave their banks en masse and bring their business to the banks that offer them consistent service, then there will be a rapid change.


Lunar Groove Gardener wrote:
Why keep pandering to the customer inequalities of Korean banks?

So far as I've seen STANDARD CHARTERED will consistently provide this service to foreign customers.

Stop supporting Korean banks, even if they occasionally off these cards, they are unreliable and support of them perpetuates this practice.

Let it be known that foreigners are treated unjustly by Korean banks.
Don't just look for the one branch which "may" give you a card which "may" or "may not" actually work.

Bring in your passport, pay slip, ARC, Health insurance, Bank Book and address as well as credit card if you have it and driver's license. Banks generally do love all of these backup verifications.

Best of luck.
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crescent



Joined: 15 Jan 2003
Location: yes.

PostPosted: Wed Dec 24, 2008 8:52 pm    Post subject: Reply with quote

Trevor wrote:
I'm afraid this is the correct answer. The way to get action on this issue is to make them feel it in their wallet. If foreigners leave their banks en masse and bring their business to the banks that offer them consistent service, then there will be a rapid change.

Yes. Brilliant.
Because overall our numbers are just that significant, our savings are just that large, and we tend to keep our money in the country for a really long time. Rolling Eyes


Last edited by crescent on Wed Dec 24, 2008 8:53 pm; edited 1 time in total
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whatever



Joined: 11 Jun 2006
Location: Korea: More fun than jail.

PostPosted: Wed Dec 24, 2008 8:52 pm    Post subject: Reply with quote

...which won't happen.
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