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2 hours and 15 minutes to send money home?
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Robot_Teacher



Joined: 18 Feb 2009
Location: Robotting Around the World

PostPosted: Tue Jun 02, 2009 11:22 pm    Post subject: 2 hours and 15 minutes to send money home? Reply with quote

Yes, It took over 2 hours in the bank for me to send 3 million won home from a Nonghyup bank, the only kind of bank in Gangwon-do. It was a long drawn out complicated process despite having brought all the necessary documents. I can only withdraw in increments of 1 million won so it had to be done 3 times in a row. The computer program was obviously extremely overly complicated for the young banker working with patience of steel, but scratching his head and sucking air in through his front teeth often as he looked at his screen in disbelief. I kept my cool, but did state after it was finished it was very wrong to require so much time and tedious technicalities. He aske if like coffee, I said, "yes, only in the morning, but in the afternoon I like time and money." He said I had to be cleared through many government laws to ensure I was eligible to transfer money. He also had to make numerous copies of my passport, ARC, and other papers as well as enter a great deal of data into a hard to use computer. He said it takes around 2 hours the 1st time foreigners send money home, but next time will only take 15 minutes.

I even had to make an official statement as why I was sending money out of the country which my answer was, "To fund my home account with US dollars."

I understand foreigners have been coming to Korea for over 15 years to teach English as well as to bank. How could they not yet have it togethor to appropriately accomodate us? I can understand things taking a long time in a less developed country like Mexicao, but not in a technologically developed country putting on an image of moderizing. 2 hours and 15 minutes is phenomenally long from my perspective for wiring money home.
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hogwonguy1979



Joined: 22 Dec 2003
Location: the racoon den

PostPosted: Tue Jun 02, 2009 11:28 pm    Post subject: Reply with quote

i've been using woori bank for 6 years now and its still that bad though not 3 hours, i allot an hour if you can believe it, each time they make me prove my income, passport etc. and they still wont replace my worn out int atm card

this may be the last month i do it as keb is much more foreigner friendly. you can bank at any bank despite what your school tells you.
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pavement burns



Joined: 24 Sep 2006
Location: Pocheon, Kyonggido Korea

PostPosted: Wed Jun 03, 2009 12:09 am    Post subject: Rural banks... Reply with quote

Rural locations have rural speed of "Korea time" ~ a disappearing/lost world/art. It makes getting chummy with the staff a good possibility. Insist on a nice comfortable chair and bottomless tea or coffee service.
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spencer23



Joined: 25 Jan 2007

PostPosted: Wed Jun 03, 2009 12:32 am    Post subject: Reply with quote

I used to live in Ulsan and Suwon. AT KB bank it would always take between 1-2 hours to send my cash home every month. I thought that this must be the case with wiring money from any bank in the world.

I then moved to Taiwan, each month it took less then 20 mins to do the same thing. Korean banks Rolling Eyes
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wylies99



Joined: 13 May 2006
Location: I'm one cool cat!

PostPosted: Wed Jun 03, 2009 12:34 am    Post subject: Reply with quote

Yeah, banking is a big issue with many ex-pats in Korea. There are some ROTTEN bank branches out there- especially KB bank. Too often foreigners are treated like criminals when trying to do simple banking transactions.
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oldtactics



Joined: 18 Oct 2008

PostPosted: Wed Jun 03, 2009 1:14 am    Post subject: Reply with quote

Quote:
Yes, It took over 2 hours in the bank for me to send 3 million won home from a Nonghyup bank, the only kind of bank in Gangwon-do.


Uhh, what? Maybe the only kind in your village, but let's not generalize, we're not all in tiny towns. Gangwon-do has the same banks as everywhere else.
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Billos



Joined: 14 Oct 2008
Location: Korea

PostPosted: Wed Jun 03, 2009 1:46 am    Post subject: Reply with quote

Try to go to a KEB bank (in most cities towns) and ask for a "easy-one" account, they will take details of your account back home, IBAN number, SWIFT number and bring along your documents, they'll create an account for you.

Then whenever you transfer any money from your Korean bank account (doesn't have to be a KEB account) into this easy-one account it will automatically transfer the money from that account to your account back home (minus the 15,000won fee, which is 3,000 less than normal for KEB).

Transferring your money to this account can be done from any atm in your village or town and saves you 3,000won and potentially 2 hours of trouble.

I have to say I must have been lucky as its only taken me 20 minutes at the most to send money back home.

Hopefully this helps.
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Robot_Teacher



Joined: 18 Feb 2009
Location: Robotting Around the World

PostPosted: Wed Jun 03, 2009 2:27 am    Post subject: Reply with quote

Right, I'm sure Wonju and Chuncheon has some other brands of banks other than Nonghyup. The green Nonghyup is the only kind in rural areas and is basically a farmers bank.

In Seoul I noticed KEB and a few others that look more business oriented, but they're not open on any day I'm off. I would do banking and postal matters in the big city if these services were available when I'm off. They don't run Saturday morning services like in America. Rolling Eyes

Well, at least I got the money sent and if it accurately works where it shows up in my account by Friday or Monday night Korea time, then I did really good as the nearly 3 hours I was out would had been just idle sitting time at my school. I even got my hands on some nice crisp brand new US dollars in all denominations to show my 6th grade classes in teaching, "How can I help you?" Idea I'd love to have that stack of meegook paper they flashed in my eyes today. It must had been a wad equaling what a teacher typically saves in a year. Wink
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RufusW



Joined: 14 Jun 2008
Location: Busan

PostPosted: Wed Jun 03, 2009 2:32 am    Post subject: Reply with quote

Billos wrote:
Try to go to a KEB bank (in most cities towns) and ask for a "easy-one" account, they will take details of your account back home, IBAN number, SWIFT number and bring along your documents, they'll create an account for you.

Then whenever you transfer any money from your Korean bank account (doesn't have to be a KEB account) into this easy-one account it will automatically transfer the money from that account to your account back home (minus the 15,000won fee, which is 3,000 less than normal for KEB).

Transferring your money to this account can be done from any atm in your village or town and saves you 3,000won and potentially 2 hours of trouble.

I have to say I must have been lucky as its only taken me 20 minutes at the most to send money back home.

Hopefully this helps.


15,000 flat rate? And I suppose your bank account back home isn't charged for receiving the money? good info!
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Tobias



Joined: 02 Jun 2008

PostPosted: Wed Jun 03, 2009 2:34 am    Post subject: Reply with quote

I never had any trouble wiring money back to the states, and I did it at least 6 times. I even wired money to Thailand a few times, and that went just as smoothly. I'd show up, tell the guy what I wanted to do, and he did it in seconds. It usually took me about 3 minutes from sitting down in the chair to getting up and leaving.
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OculisOrbis



Joined: 17 Jul 2006

PostPosted: Wed Jun 03, 2009 2:38 am    Post subject: Reply with quote

Figure out a few other things that you can only get done during business hours and then take a sick day and get a bunch of things done in addition to your banking set-up. If your going to take a sick for a reason other than being sick, at least make it one for productive reasons. I suggest this only if your school is unreasonable and wont give you time during the day to it - which, with EPIK, seems like most of them lately.......
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losing_touch



Joined: 26 Jun 2008
Location: Ulsan - I think!

PostPosted: Wed Jun 03, 2009 3:25 am    Post subject: Reply with quote

At KEB, I haven't had a problem. It took me about 30 minutes in the branch to set it up the first time to be able to do it on the internet. Then, it took me another 20 minutes at home to get a digital certificate or whatever. Now, transferring literally takes about 2 minutes in total! It is 5,000- 8,000 won. I can't really remember!
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Xuanzang



Joined: 10 Apr 2007
Location: Sadang

PostPosted: Wed Jun 03, 2009 3:36 am    Post subject: Reply with quote

Just open a KEB account and use their online remittance service. Some branches open on Sundays if you can get to one.
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Robot_Teacher



Joined: 18 Feb 2009
Location: Robotting Around the World

PostPosted: Wed Jun 03, 2009 5:19 am    Post subject: Reply with quote

Xuanzang wrote:
Just open a KEB account and use their online remittance service. Some branches open on Sundays if you can get to one.


Serious? Sunday banking? That rules if Sunday bankers are just as skilled as the Monday through Friday bankers not to say that week day bankers are all highly skilled in our specialty.

It's a 13,000 won remittance fee with Nonghyup and then the banker said it would be like 27,000 more for my home bank to receive the deposit for a total of 40,000 won.

It wasn't simply a long wait that annoyed me, it was the stress that I might fail due to the confusion involved as a result of the banker not knowing how to do it and then having to jump through many complicated hoops. When I hear teeth sucking and see head scratching and a dazzled look on their faces, I know it's not going well.
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billietea



Joined: 03 May 2009
Location: South Korea

PostPosted: Wed Jun 03, 2009 6:14 am    Post subject: Reply with quote

I understand your concern and agitation over the NH bank transfer, but it really is only the first time that it takes that long to transfer money. Since my first transfer I have sent money home a couple of times and once to another Asian country...a breeze...10 minutes max. after the first time.
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