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bassexpander
Joined: 13 Sep 2007 Location: Someplace you'd rather be.
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moosehead

Joined: 05 May 2007
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Posted: Fri Dec 18, 2009 11:23 pm Post subject: |
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I can't seem to get it into safe mode; I tried pretty much all the selections and it kept popping up "windows XP home edition" in E and there was another message that mentioned F8 which appeared to be a "back" selection.
I tried all the selections and none of them put it in safe mode.
there was even a message at the bottom in blue which MS mentions on their website. |
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moosehead

Joined: 05 May 2007
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Posted: Fri Dec 18, 2009 11:23 pm Post subject: |
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this will be my next step. |
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bassexpander
Joined: 13 Sep 2007 Location: Someplace you'd rather be.
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Posted: Sat Dec 19, 2009 12:59 am Post subject: |
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| My personal opinion is that you should do a clean reinstall after you rescue important files. |
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seonsengnimble
Joined: 02 Jun 2009 Location: taking a ride on the magic English bus
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Posted: Sat Dec 19, 2009 4:50 am Post subject: |
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| FistFace wrote: |
ahn labs v3 does not catch that, either. |
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moosehead

Joined: 05 May 2007
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Posted: Sun Dec 20, 2009 11:31 am Post subject: |
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well I made the rescue boot disk on a flash drive, went into boot menu and it totally ignored everything and booted the same as always.
I even disabled virtually every option except from the flash, again it ignored everything and booted into that blasted logon screen.
MS emailed me back and stated it's best to do this over the phone so that's my next step I suppose. I'm so screwed. now my flash is probably infected also if it wasn't already.
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moosehead

Joined: 05 May 2007
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Posted: Thu Dec 24, 2009 6:19 pm Post subject: |
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**update**
MSI has tek support in the U.S.; they are sending a recover disk for $34 (25 for the disk, shipping, tax)
This was advised to me from a desperate call I made to a local computer shop - wow - never thought I'd do that - they happened to know MSI is here now.
I tried MS phone support but they've gone from being complete a-holes to complete idiots. I couldn't believe the kind of comments and questions that were made; I gave up totally and damn near hit my head on the wall!
have seen threads on here about buying a Windbook - they are great little machines but if you are reading this - by golly - tell the dealer to give you an emergency boot disk just in case - save a lot of grief later.
I'll update after it arrives, hopefully that will get me back on track.
Happy Holidays!! |
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blackjack

Joined: 04 Jan 2006 Location: anyang
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Posted: Thu Dec 24, 2009 7:10 pm Post subject: |
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| If you want a copy of windows 7 that works pm me and I will give you a link to my server. I installed it to my msi u100plus works fine no activation needed plus it updates fine. I can walk you through the install if you need |
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bassexpander
Joined: 13 Sep 2007 Location: Someplace you'd rather be.
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Posted: Thu Dec 24, 2009 7:43 pm Post subject: |
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| moosehead wrote: |
well I made the rescue boot disk on a flash drive, went into boot menu and it totally ignored everything and booted the same as always.
I even disabled virtually every option except from the flash, again it ignored everything and booted into that blasted logon screen.
MS emailed me back and stated it's best to do this over the phone so that's my next step I suppose. I'm so screwed. now my flash is probably infected also if it wasn't already.
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You need to get into your BIOS by pressing the DEL key a few after starting the computer (and before Windows boots). It's either that or F10 or F2... can't remember which. Then you change the bios to boot off of either CD/DVD or memory key. |
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moosehead

Joined: 05 May 2007
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Posted: Sat Dec 26, 2009 4:01 pm Post subject: |
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| bassexpander wrote: |
| moosehead wrote: |
well I made the rescue boot disk on a flash drive, went into boot menu and it totally ignored everything and booted the same as always.
I even disabled virtually every option except from the flash, again it ignored everything and booted into that blasted logon screen.
MS emailed me back and stated it's best to do this over the phone so that's my next step I suppose. I'm so screwed. now my flash is probably infected also if it wasn't already.
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You need to get into your BIOS by pressing the DEL key a few after starting the computer (and before Windows boots). It's either that or F10 or F2... can't remember which. Then you change the bios to boot off of either CD/DVD or memory key. |
oh I know all that - I'm telling you it was ignoring it totally - and I'd go back in there and the boot option for the hard disk would be reset to first (!) OMG!
the MSI fellow wanted me to hit F3 for some reason and it just ignored it altogether.
it will boot off a cd drive, I wound up disabling virtually all the options but one and that was ok, just need to wait for the recover disk now. (hopefully!) |
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moosehead

Joined: 05 May 2007
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Posted: Sat Dec 26, 2009 4:04 pm Post subject: |
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| blackjack wrote: |
| If you want a copy of windows 7 that works pm me and I will give you a link to my server. I installed it to my msi u100plus works fine no activation needed plus it updates fine. I can walk you through the install if you need |
thanks for this! let me see what happens w/the recovery disk first 'cuz I have ms office for xp installed; I'm thinking it would cost me $ to upgrade? |
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Tommy

Joined: 24 Aug 2005
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Posted: Sat Dec 26, 2009 9:01 pm Post subject: |
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| moosehead wrote: |
| have seen threads on here about buying a Windbook - they are great little machines but if you are reading this - by golly - tell the dealer to give you an emergency boot disk just in case - save a lot of grief later. |
When you get new laptops these days they usually don't come with a recovery disk because you can do a clean install from a separate partition on the hard drive. You also have the option of burning your own recovery disk. Is this not the case with the Wind, or is a matter of not being able to access the clean install option due to the virus? I usually see it in the Win OS itself, but it would be preferable to have that option in the BIOS. |
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moosehead

Joined: 05 May 2007
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Posted: Mon Jan 04, 2010 4:15 pm Post subject: |
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| Tommy wrote: |
| moosehead wrote: |
| have seen threads on here about buying a Windbook - they are great little machines but if you are reading this - by golly - tell the dealer to give you an emergency boot disk just in case - save a lot of grief later. |
When you get new laptops these days they usually don't come with a recovery disk because you can do a clean install from a separate partition on the hard drive. You also have the option of burning your own recovery disk. Is this not the case with the Wind, or is a matter of not being able to access the clean install option due to the virus? I usually see it in the Win OS itself, but it would be preferable to have that option in the BIOS. |
well that makes sense because I just received the recovery disk and when it loaded it gave an option to do a hd vs a partition install; I chose partition and there are some files still on my drive.
I'm reloading stuff now, will do scans and hopefully, be back in business soon!!
thanks folks! |
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moosehead

Joined: 05 May 2007
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Posted: Mon Jan 04, 2010 4:36 pm Post subject: |
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just installed this and am updating the evil-doer db now
but there was a prompt that said not to run other spyware or virus programs with the ms one that it will screw up my computer
Bassman - what do you run on yours? damn straight I want more than one! |
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