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Lotteria/Dunkin Donuts point cards - "No Americans"
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The Lemon



Joined: 11 Jan 2003

PostPosted: Wed Apr 27, 2005 12:43 am    Post subject: Reply with quote

Frankly, I'm enjoying the leaner, meaner, take-no-prisoners Tiger Beer V. 2.0. Keep it coming!
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Ajarn Miguk



Joined: 22 Jan 2003
Location: TDY As Assigned

PostPosted: Wed Apr 27, 2005 1:13 am    Post subject: Boot Camps Reply with quote

The Lemon wrote:
Frankly, I'm enjoying the leaner, meaner, take-no-prisoners Tiger Beer V. 2.0. Keep it coming!


Agreed. Boot camps all over the world in various organizations and countries tend to produce similar results.

So it is with ESL teachers who do their tour in Korea. Wink
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JongnoGuru



Joined: 25 May 2004
Location: peeing on your doorstep

PostPosted: Wed Apr 27, 2005 1:28 am    Post subject: Re: Boot Camps Reply with quote

Ajarn Miguk wrote:
The Lemon wrote:
Frankly, I'm enjoying the leaner, meaner, take-no-prisoners Tiger Beer V. 2.0. Keep it coming!


Agreed. Boot camps all over the world in various organizations and countries tend to produce similar results.

So it is with ESL teachers who do their tour in Korea. Wink

Tiger Beer? Confused I thought he lived & worked here for years, studied & travelled abroad for a year or so, then came back months ago... and THEN started not to pull his punches. Really, it's only been on this thread (and maybe one other) and only within the last few days... perhaps as long as a week at most.

So, what's this boot camp/tour of duty analogy of yours? It implies the gathering effects of years & years... we're only talking about a week or less here.

No, my money's still on the Yellow Dust. Or problems with the new job and/or pad.
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andrew



Joined: 30 Jan 2003

PostPosted: Wed Apr 27, 2005 10:30 pm    Post subject: Reply with quote

.....

Last edited by andrew on Sat Apr 25, 2009 5:54 pm; edited 1 time in total
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The Lemon



Joined: 11 Jan 2003

PostPosted: Wed Apr 27, 2005 11:05 pm    Post subject: Reply with quote

andrew wrote:
Sometimes the negativism on this board is really shocking...people think they can just say what they want because they aren't standing right in front of you. That's sad.


Welcome to the world of Internet message boards. That's pretty much how it is.
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gyopoboy



Joined: 02 Feb 2003

PostPosted: Wed Apr 27, 2005 11:42 pm    Post subject: Re: Lotteria/Dunkin Donuts point cards - "No Americans& Reply with quote

andrew wrote:
I had a very upsetting moment today. I went into my local Dunkin Donuts and ordered, then tried to redeem points I had built up on that card. I've never had trouble getting points put on this card. Well, for some reason the points didn't compute and the counter girl was upset. She called up some manager and talked for a very long time, about 20 minutes, then asked me if I were American or Canadian! Becoming wary of where this was leading, I told the truth and said I was an American. She went back to the phone and five minutes later, she emerged with a look of fear and trembling on her face, and said that there was a problem. I asked her what it was, and she said she could not express it in English. I said I understood everything she was saying. She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans! I asked why and she went away crying. I left the store, hurt and embarrassed.

About two weeks ago, the Lotteria card I used a few times with no problems suddenly didn't go through at one of their restaurants. The manager called a number and was told it was for "Koreans only". I quit using it that day.

I simply do not feel like going into either establishment again. Has anyone else had this kind of trouble?

Thanks, Drew


Now before you go off and pull tantrums about Korean xenophobia, I'm sure it was a communication error on both your part and the employee's part...

I'm a Korean Australian, and I too was refused when I tried to use my happy card.... it's not the fact you're an American... but because you don't have a Korean Residency Number....

that's it~ for godsake... Dunkin's is an American Company....

Think about it....

All those linked articles about Anti Americanism, Nazi themed bars... they date back like 3, 5 years ago!

Come on~ everyone spell it out!

M I S C O M M U N I C A T I O N

sheesh~ don't be so self conscious people...
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Ajarn Miguk



Joined: 22 Jan 2003
Location: TDY As Assigned

PostPosted: Thu Apr 28, 2005 12:03 am    Post subject: Re: Lotteria/Dunkin Donuts point cards - "No Americans& Reply with quote

gyopoboy wrote:
andrew wrote:
I had a very upsetting moment today. I went into my local Dunkin Donuts and ordered, then tried to redeem points I had built up on that card. I've never had trouble getting points put on this card. Well, for some reason the points didn't compute and the counter girl was upset. She called up some manager and talked for a very long time, about 20 minutes, then asked me if I were American or Canadian! Becoming wary of where this was leading, I told the truth and said I was an American. She went back to the phone and five minutes later, she emerged with a look of fear and trembling on her face, and said that there was a problem. I asked her what it was, and she said she could not express it in English. I said I understood everything she was saying. She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans! I asked why and she went away crying. I left the store, hurt and embarrassed.

About two weeks ago, the Lotteria card I used a few times with no problems suddenly didn't go through at one of their restaurants. The manager called a number and was told it was for "Koreans only". I quit using it that day.

I simply do not feel like going into either establishment again. Has anyone else had this kind of trouble?

Thanks, Drew


Now before you go off and pull tantrums about Korean xenophobia, I'm sure it was a communication error on both your part and the employee's part...

I'm a Korean Australian, and I too was refused when I tried to use my happy card.... it's not the fact you're an American... but because you don't have a Korean Residency Number....

that's it~ for godsake... Dunkin's is an American Company....

Think about it....

All those linked articles about Anti Americanism, Nazi themed bars... they date back like 3, 5 years ago!

Come on~ everyone spell it out!

M I S C O M M U N I C A T I O N

sheesh~ don't be so self conscious people...


So how does what you wrote address the part of what the OP had to say regarding Americans expressly not being permitted to use the cards while apparently Canadians are?

"She called up some manager and talked for a very long time, about 20 minutes, then asked me if I were American or Canadian! Becoming wary of where this was leading, I told the truth and said I was an American. She went back to the phone and five minutes later, she emerged with a look of fear and trembling on her face, and said that there was a problem. I asked her what it was, and she said she could not express it in English. I said I understood everything she was saying. She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans! I asked why and she went away crying. I left the store, hurt and embarrassed."
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gyopoboy



Joined: 02 Feb 2003

PostPosted: Thu Apr 28, 2005 12:46 am    Post subject: Re: Lotteria/Dunkin Donuts point cards - "No Americans& Reply with quote

Ajarn Miguk wrote:
gyopoboy wrote:
andrew wrote:
I had a very upsetting moment today. I went into my local Dunkin Donuts and ordered, then tried to redeem points I had built up on that card. I've never had trouble getting points put on this card. Well, for some reason the points didn't compute and the counter girl was upset. She called up some manager and talked for a very long time, about 20 minutes, then asked me if I were American or Canadian! Becoming wary of where this was leading, I told the truth and said I was an American. She went back to the phone and five minutes later, she emerged with a look of fear and trembling on her face, and said that there was a problem. I asked her what it was, and she said she could not express it in English. I said I understood everything she was saying. She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans! I asked why and she went away crying. I left the store, hurt and embarrassed.

About two weeks ago, the Lotteria card I used a few times with no problems suddenly didn't go through at one of their restaurants. The manager called a number and was told it was for "Koreans only". I quit using it that day.

I simply do not feel like going into either establishment again. Has anyone else had this kind of trouble?

Thanks, Drew


Now before you go off and pull tantrums about Korean xenophobia, I'm sure it was a communication error on both your part and the employee's part...

I'm a Korean Australian, and I too was refused when I tried to use my happy card.... it's not the fact you're an American... but because you don't have a Korean Residency Number....

that's it~ for godsake... Dunkin's is an American Company....

Think about it....

All those linked articles about Anti Americanism, Nazi themed bars... they date back like 3, 5 years ago!

Come on~ everyone spell it out!

M I S C O M M U N I C A T I O N

sheesh~ don't be so self conscious people...


So how does what you wrote address the part of what the OP had to say regarding Americans expressly not being permitted to use the cards while apparently Canadians are?

"She called up some manager and talked for a very long time, about 20 minutes, then asked me if I were American or Canadian! Becoming wary of where this was leading, I told the truth and said I was an American. She went back to the phone and five minutes later, she emerged with a look of fear and trembling on her face, and said that there was a problem. I asked her what it was, and she said she could not express it in English. I said I understood everything she was saying. She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans! I asked why and she went away crying. I left the store, hurt and embarrassed."



I don't see at any point in that quote where it specifically states that Canadians are allowed to use happy point cards while Americans aren't....

The employee asks, 'Are you American or Canadian?' from which one can assume two things;

1. literally, "Are you an American citizen, or a Canadian citizen..'

or, and most probably likely

2. generalising the fact that he was a foreigner and simply re-affirming the fact that he was a non-korean by stating a rhetorial question, actually meaning 'You're American or Canadian.. right?'

You have to remember the employee was probably nervous as *beep* and spoke using what little english he/she knew...

The simple fact is that, a lot of foreigners here (myself included) are very self conscious and sometimes forget that there is a language barrier....

Sure there are cases of blatant discrimination, but give Korean more credit... it's very rare to see blatant Anti-Americanism at a commercial franchise... especially an American one!

Basically, he didn't have a Korean residency number, so he couldn't use his points... that's it. Then he got all worked up about it due to

spell it out kids!

M I S C O M M U N I C A T I ON


case freakin' closed..
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Ajarn Miguk



Joined: 22 Jan 2003
Location: TDY As Assigned

PostPosted: Thu Apr 28, 2005 1:44 am    Post subject: Re: Lotteria/Dunkin Donuts point cards - "No Americans& Reply with quote

gyopoboy wrote:
Ajarn Miguk wrote:
gyopoboy wrote:
andrew wrote:
I had a very upsetting moment today. I went into my local Dunkin Donuts and ordered, then tried to redeem points I had built up on that card. I've never had trouble getting points put on this card. Well, for some reason the points didn't compute and the counter girl was upset. She called up some manager and talked for a very long time, about 20 minutes, then asked me if I were American or Canadian! Becoming wary of where this was leading, I told the truth and said I was an American. She went back to the phone and five minutes later, she emerged with a look of fear and trembling on her face, and said that there was a problem. I asked her what it was, and she said she could not express it in English. I said I understood everything she was saying. She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans! I asked why and she went away crying. I left the store, hurt and embarrassed.

About two weeks ago, the Lotteria card I used a few times with no problems suddenly didn't go through at one of their restaurants. The manager called a number and was told it was for "Koreans only". I quit using it that day.

I simply do not feel like going into either establishment again. Has anyone else had this kind of trouble?

Thanks, Drew


Now before you go off and pull tantrums about Korean xenophobia, I'm sure it was a communication error on both your part and the employee's part...

I'm a Korean Australian, and I too was refused when I tried to use my happy card.... it's not the fact you're an American... but because you don't have a Korean Residency Number....

that's it~ for godsake... Dunkin's is an American Company....

Think about it....

All those linked articles about Anti Americanism, Nazi themed bars... they date back like 3, 5 years ago!

Come on~ everyone spell it out!

M I S C O M M U N I C A T I O N

sheesh~ don't be so self conscious people...


So how does what you wrote address the part of what the OP had to say regarding Americans expressly not being permitted to use the cards while apparently Canadians are?

"She called up some manager and talked for a very long time, about 20 minutes, then asked me if I were American or Canadian! Becoming wary of where this was leading, I told the truth and said I was an American. She went back to the phone and five minutes later, she emerged with a look of fear and trembling on her face, and said that there was a problem. I asked her what it was, and she said she could not express it in English. I said I understood everything she was saying. She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans! I asked why and she went away crying. I left the store, hurt and embarrassed."



I don't see at any point in that quote where it specifically states that Canadians are allowed to use happy point cards while Americans aren't....

The employee asks, 'Are you American or Canadian?' from which one can assume two things;

1. literally, "Are you an American citizen, or a Canadian citizen..'

or, and most probably likely

2. generalising the fact that he was a foreigner and simply re-affirming the fact that he was a non-korean by stating a rhetorial question, actually meaning 'You're American or Canadian.. right?'

You have to remember the employee was probably nervous as *beep* and spoke using what little english he/she knew...

The simple fact is that, a lot of foreigners here (myself included) are very self conscious and sometimes forget that there is a language barrier....

Sure there are cases of blatant discrimination, but give Korean more credit... it's very rare to see blatant Anti-Americanism at a commercial franchise... especially an American one!

Basically, he didn't have a Korean residency number, so he couldn't use his points... that's it. Then he got all worked up about it due to

spell it out kids!

M I S C O M M U N I C A T I ON

case freakin' closed..


Not really. I read it completely differently. I'd like to hear from the OP again on this one. Are you there, andrew? Was it or was it not your impression that Americans (specifically) were being discriminated against in this instance?
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JongnoGuru



Joined: 25 May 2004
Location: peeing on your doorstep

PostPosted: Thu Apr 28, 2005 2:17 am    Post subject: Reply with quote

If the Dunkin Donuts in the OP wasn't (I gather) in Busan, I'd be willing to trot over there in person and make direct inquiries. Perhaps other Davers in that area might pay them a visit. If only to settle this thing.

If it's a case of one branch not cooperating while others do, then it would seem rather easily remedied with a few phone calls. If it's a nationwide policy, not as easy, but potentially more fun for those of us who get off on harrassing big corporations with random acts of image defilement. The Guru wants to know.
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Tiger Beer



Joined: 07 Feb 2003

PostPosted: Thu Apr 28, 2005 3:00 am    Post subject: Reply with quote

Here is the ORIGINAL TOTAL QUOTE (not just cut off after the first paragraph):

andrew wrote:
I had a very upsetting moment today. I went into my local Dunkin Donuts and ordered, then tried to redeem points I had built up on that card. I've never had trouble getting points put on this card. Well, for some reason the points didn't compute and the counter girl was upset. She called up some manager and talked for a very long time, about 20 minutes, then asked me if I were American or Canadian! Becoming wary of where this was leading, I told the truth and said I was an American. She went back to the phone and five minutes later, she emerged with a look of fear and trembling on her face, and said that there was a problem. I asked her what it was, and she said she could not express it in English. I said I understood everything she was saying. She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans! I asked why and she went away crying. I left the store, hurt and embarrassed.

About two weeks ago, the Lotteria card I used a few times with no problems suddenly didn't go through at one of their restaurants. The manager called a number and was told it was for "Koreans only". I quit using it that day.

I simply do not feel like going into either establishment again. Has anyone else had this kind of trouble?

Thanks, Drew


I took it as a "KOREAN ONLY" thing because of the 2nd paragraph.. and like using the Internet and quite a few other things where you need some kind of national ID to do something.
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The Lemon



Joined: 11 Jan 2003

PostPosted: Thu Apr 28, 2005 3:52 am    Post subject: Reply with quote

Tiger- it seems he's writing about two separate events, and the Dunkin guys (or at least, the ones he was communicating with) specified "no Americans", while the Lotteria bunch which you highlighted in bold said their plan was for Koreans only.

That said, there's something not quite on about the OP's account. At the very least, he's ultra-naive if he's taking the words of some front-line counter kids, who wouldn't be the first Koreans to have made up answers when nervously put on the spot, to be corporate policy gospel:
Quote:
"She then told me that her manager said that "Happy Point" cards were not allowed to be used by Americans!" I asked why and she went away crying. I left the store, hurt and embarrassed.

Where have you gone, Ben Eller?

gyopoboy wrote:
Sure there are cases of blatant discrimination, but give Korean more credit... it's very rare to see blatant Anti-Americanism at a commercial franchise... especially an American one!

Right. The best evidence that this is true is that the photos used in this thread to assert otherwise are over two years old, taken in the darkest days of the "two-girls-and-the-tank" hysteria at the small number of shops and restaurants that became famous for their pandering and opportunistic anti-American signs. Check the dates in RR's URLs (12/2002). And despite the assertions by the usual bleaters that the anti-American protests were indicative of a long-simmering deep hatred of Americans in Korean society, I think it had more to do with the Korean presidential election happening at that time, whipped up by an unholy alliance of MBC, Hankoryeh, pro-Nork/anti-US student crazies, and Noh's party. Proof - the candles were put away as soon as the election was over.

I'll listen to Tiger - and my American ex-colleagues - who have been in Korea for the better part of a decade when they say that they've never experienced similar treatment.
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andrew



Joined: 30 Jan 2003

PostPosted: Thu Apr 28, 2005 4:19 am    Post subject: Reply with quote

.....

Last edited by andrew on Sat Apr 25, 2009 5:55 pm; edited 1 time in total
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dogbert



Joined: 29 Jan 2003
Location: Killbox 90210

PostPosted: Thu Apr 28, 2005 4:27 am    Post subject: Reply with quote

I'm going to say again what I posted a few pages back:

I signed up for a Baskin Robbins/Dunkin' Donuts card awhile back. I was issued a card, but when I tried to use it (they swipe it through a reader connected to the register), I was told it didn't work and upon a little investigation found that the reason was it required a valid Korean citizen ID.

Perhaps when the OP was told the card couldn't be used by Americans/Canadians, the Dunkin' Donuts people had already found this out. In other words, I personally am hard pressed to take this as active discrimination against non-Koreans. Frankly, it would be bizarre for corporate Korea to take a stand with the cards -- if they were truly anti-American they would refuse to serve us at all.

On the other hand, the Korean policy of tying everything to provision of a citizen ID number is daft and it's some small comfort that it's now biting Koreans in the ass by encouraging identity theft.
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The Lemon



Joined: 11 Jan 2003

PostPosted: Thu Apr 28, 2005 4:36 am    Post subject: Reply with quote

dogbert wrote:
On the other hand, the Korean policy of tying everything to provision of a citizen ID number is daft

Absolutely.

Three years ago Immigration made everyone trek to their local immigration offices at considerable time and expense to get new ARC cards. We were told at the time that the "new numbers would work online" like Korean joomin numbers. The number I got sure didn't, but numbers I made from an illegal "Korean Joomin ID Generator" program I picked up somewhere work just fine when signing up for Korean e-mail and other online junk.

Anyway, the woman at the counter may have said what she said, but it's simply not credible information. It's April-Fools laughable that Dunkin Donuts in Korea would exclude Americans from something but allow Canadians.
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