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KEB Expat Credit Card holders...

 
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georgiadawg



Joined: 04 Dec 2004

PostPosted: Fri Nov 30, 2007 2:40 am    Post subject: KEB Expat Credit Card holders... Reply with quote

KEB and Priority Pass have not been able to renegotiate usage of the KAL Lounges for the upcoming year. Therefore, they have selected a smaller, older, crappier lounge... MATINA. The service change takes place this week....

I normally make use of the KAL lounge using Priority Pass every trip through Incheon Airport... it's clean and offers great meals / drinks / alcohol / service.

Please make a call and let KEB and Priority Pass know how disappointing and unacceptable the change is...

KEB -
02-3671-1307 (Someone in the Credit Card Services department handling this issue)

-or- 1544-3500

Priority Pass - Hong Kong branch (for East Asia services)
+852 2866 1964
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dutchschultz



Joined: 01 Feb 2004

PostPosted: Fri Nov 30, 2007 3:50 pm    Post subject: Reply with quote

This is not something that KEB can change. Okay, you can call and say that you are unhappy about this, but what do you think will change?

KEB provides you with a free membersip for the Priorty Pass every year, and Priority Pass is a completely separate company. If you are unhappy with the changes, then contact Priority Pass like you said.

Plus how much time do you spend at Incheon Airport? After checking in I usually don't have much time to hang out.
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parisny



Joined: 05 Sep 2006
Location: Steven Seagal's Brain

PostPosted: Fri Nov 30, 2007 4:41 pm    Post subject: Reply with quote

Dawg: how bad are the Matina lounges? Do they provide food and drinks?
The Priority Pass is the only reason why I have a KEB Expat Card, so indeed any change in their lounge policy would make me seriously reconsider my membership...
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kimcheechochy



Joined: 22 Nov 2007

PostPosted: Fri Nov 30, 2007 11:09 pm    Post subject: Reply with quote

Now listen Joe, nobody cares about dat card yo!
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