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I hate Korean banks!
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Coffeeprincess



Joined: 19 Sep 2007

PostPosted: Thu Feb 28, 2008 10:58 pm    Post subject: I hate Korean banks! Reply with quote

So every month, I've been wiring money home to the US for the last few months, and today I discovered that even though my bank here (Woori) charges me 20,000 KRW in commission, another $15 US is being taken out somewhere along the way, so it's costing me approximately 34,000 KRW to send a wire every month. Does this sound about right?????

I have the money wired to my brother's account each month and since he works for Wells Fargo they don't charge a commission. So when I walked into Woori today and asked them to whom is that $15 going to every month (since WF isn't taking it), they said that it's some middle bank in the US. But when I informed them that WF seems to be directly receiving the money from Woori, they said they'd look into it. The woman at the bank makes some phone calls and says that once again, it's some middle bank in the US but can't confirm which bank it is. And the reason they go through a middle bank is because supposedly WF is very strict and they want to be able to verify the money and the amount. Does this sound right????

But what really pissed me off was that at the end of our conversation, she tells me that from now on, if I request that Woori directly wire the money to WF, then they'll do that and therefore I could save the extra $15 a month by not using the middle bank. When I asked why wasn't this option available to me before, she said it's because I didn't ask. Wtf??? And they still couldn't tell me exactly who the middle bank was.

I hate Korean banks. And the people who work there are so friendly that I can't even get that angry with them for their incompetency.

Also, the last time I went in there to wire money, they said they wanted a copy of my passport, so I gave them a photocopy. Then they said that they need to stamp my passport each time, and when I refused, they just looked at me with a blank stare and said that it's the new law. When I still refused, citing that they didn't need my passport, they finally just accepted the photocopy and said "ok."

Those of you who wire money home, how much are you charged in commission? And have you been asked to show your passport?
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rhinocharge64



Joined: 20 Sep 2006

PostPosted: Thu Feb 28, 2008 11:10 pm    Post subject: Reply with quote

To your show passport then fair doos. However, you did right by not letting them stamp it, you are not passing port!!
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nomad-ish



Joined: 08 Oct 2007
Location: On the bottom of the food chain

PostPosted: Thu Feb 28, 2008 11:13 pm    Post subject: Reply with quote

it's all a conspiracy. Very Happy koreans just don't want ANY money leaving their country, hence difficulties in transferring money, getting international ATM cards, and the quoting of non-existant banking laws.

i'm only sort of kidding.

oh, and sorry OP, i can't help you all that much, but i can tell you that my fee is about 18,000W from korea and then another $10, i think
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ellegarden



Joined: 01 Sep 2007

PostPosted: Fri Feb 29, 2008 12:17 am    Post subject: Reply with quote

They have to stamp your passport because the law says that you can only transfer up to 20,000$ worth per year and they need some way of tracking that.

I also get about a 15-50$ charge that some secret middle bank takes and the receiving bank has no idea who is taking it.

But I'll ask them to wire it directly like you said and hopefully that resolves that problem.
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tzechuk



Joined: 20 Dec 2004

PostPosted: Fri Feb 29, 2008 12:22 am    Post subject: Re: I hate Korean banks! Reply with quote

[quote="Coffeeprincess"]So every month, I've been wiring money home to the US for the last few months, and today I discovered that even though my bank here (Woori) charges me 20,000 KRW in commission, another $15 US is being taken out somewhere along the way, so it's costing me approximately 34,000 KRW to send a wire every month. Does this sound about right?????[quote]

Yes, it does, I am afraid.

Quote:
I have the money wired to my brother's account each month and since he works for Wells Fargo they don't charge a commission. So when I walked into Woori today and asked them to whom is that $15 going to every month (since WF isn't taking it), they said that it's some middle bank in the US. But when I informed them that WF seems to be directly receiving the money from Woori, they said they'd look into it. The woman at the bank makes some phone calls and says that once again, it's some middle bank in the US but can't confirm which bank it is. And the reason they go through a middle bank is because supposedly WF is very strict and they want to be able to verify the money and the amount. Does this sound right????


Yes, this is right, too. Each country has some clearing banks, and those banks receive funds from different overseas banks, then distribute the money to the end destination. It's the middle bank that charges a clearing fee. Your own bank, unless they are crazy, never charges a clearing fee because your fund is already cleared and deposited in local currency.

Quote:
But what really pissed me off was that at the end of our conversation, she tells me that from now on, if I request that Woori directly wire the money to WF, then they'll do that and therefore I could save the extra $15 a month by not using the middle bank. When I asked why wasn't this option available to me before, she said it's because I didn't ask. Wtf??? And they still couldn't tell me exactly who the middle bank was.


That's why most people send money every 2-3 months to save on this BS. OR, they buy a banker's draft for 5,000 won, and then post it to their own bank with a Giro slip, or to their parents, who then deposit the money.

Quote:
I hate Korean banks. And the people who work there are so friendly that I can't even get that angry with them for their incompetency.


I actually walked out of Standard Chartered Jeil Bank last month really happy. They were able to help with exactly what I needed and eventhough I didn't have one of the documents they wanted, they still gave me what I asked for and just told me to get the doc to them as soon as I could.

Quote:
Also, the last time I went in there to wire money, they said they wanted a copy of my passport, so I gave them a photocopy. Then they said that they need to stamp my passport each time, and when I refused, they just looked at me with a blank stare and said that it's the new law. When I still refused, citing that they didn't need my passport, they finally just accepted the photocopy and said "ok."


This is the reason why I closed my account at KEB. I had a wonderful relationship with my local branch, until they changed their staff and got new people. The new people had no clue what they were doing and despite me telling them, and them seeing it in their system that I had been a great customer for over 5 years, they still wanted me to show them my passport when all I wanted to do was to exchange 2m won into HKD!!!!! I was so angry I said, ok, fine. Close my account. When she did that, she was going to give me several million won in NOTES! I was like.. are you f*cking kidding me. I am not taking thousands of notes with me. Just give me a few cheques and be done with it.

I think, ultimately, these people, who are inflexible and incompetent, will be the cause of an economic disaster in Korea.
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Juregen



Joined: 30 May 2006

PostPosted: Fri Feb 29, 2008 1:21 am    Post subject: Reply with quote

There are some banking rules you should know about.

When transferring money, there are three ways to cover the cost

1. Sender pays all
2. Receiver pays all
3. 50/50

The third option is the cheapest. I asked this question to my banker in my home country and he explained the different methods.

Talk to a banker you trust.

PS: a lot of Koreans know they are incompetent, but it really is the fault of management, they are the most incompetent.


Last edited by Juregen on Fri Feb 29, 2008 1:39 am; edited 1 time in total
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Coffeeprincess



Joined: 19 Sep 2007

PostPosted: Fri Feb 29, 2008 1:22 am    Post subject: Reply with quote

Tzechuk, thank you for the helpful information. Though I don't feel better about the whole situation, at least I know that I'm not being singled out here. I was exasperated at the bank today.
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KYC



Joined: 11 May 2006

PostPosted: Fri Feb 29, 2008 2:04 am    Post subject: Reply with quote

I've sent money home twice since I've been here. Never heard of a middle bank. Nongyhup charges me 12,000 to send and my home bank charges 10 usd to receive. My home bank did tell me if I open a premium account with a min balance of 10k there'd be no charge Smile
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GoldMember



Joined: 24 Oct 2006

PostPosted: Fri Feb 29, 2008 3:24 pm    Post subject: Reply with quote

A much cheaper option (only about $10), get an international cheque, and then post it home. Easy peasy.
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whatever



Joined: 11 Jun 2006
Location: Korea: More fun than jail.

PostPosted: Fri Feb 29, 2008 3:29 pm    Post subject: Reply with quote

ellegarden wrote:
They have to stamp your passport because the law says that...


Bullsh*t!

A passport isn't within the banks' rights to do anything more than inspect for the purpose of establishing identity. They're cutting corners by not coming up with a better, internal mechanism for keeping track.

I come to the bank with a ready-made photocopy for their use. It's even laminated. They can do with it whatever they desire, but they won't ever touch my actual passport. If they wish to inspect the original, I do it at an arm's reach only.

You should, too. It's insulting.
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deluxe



Joined: 10 May 2005

PostPosted: Fri Feb 29, 2008 3:48 pm    Post subject: Reply with quote

I second that notion of sending home traveler's checks. I wired home money a couple of times years ago, and the bank's fees, plus the mystery middle bank fees, and then my bank's fees made me feel quite unhappy, plus the fact that you have to spend a friggin eternity waiting in the bank.

So for a long time now I've just had my girlfriend get me traveler's checks (she's a VIP, gets a better rate, and her bank delivers them to her) and then I mail them off to my my bank.

Just make sure to keep a record of the traveler's checks in case they get lost in the mail. I always take a photo of them.
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wylies99



Joined: 13 May 2006
Location: I'm one cool cat!

PostPosted: Fri Feb 29, 2008 9:36 pm    Post subject: Reply with quote

ellegarden wrote:
They have to stamp your passport because the law says that you can only transfer up to 20,000$ worth per year and they need some way of tracking that.

I also get about a 15-50$ charge that some secret middle bank takes and the receiving bank has no idea who is taking it.

But I'll ask them to wire it directly like you said and hopefully that resolves that problem.


NO, they don't need to write in anyone's passport. OP, find another bank. That one is terrible.
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bassexpander



Joined: 13 Sep 2007
Location: Someplace you'd rather be.

PostPosted: Fri Feb 29, 2008 11:59 pm    Post subject: Reply with quote

GoldMember wrote:
A much cheaper option (only about $10), get an international cheque, and then post it home. Easy peasy.



I'd be scared that they gave me the wrong thing.

A friend of mine from Canada did that, and it was rejected. She then got another, different check that was supposed to work, and it was also rejected.
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lastat06513



Joined: 18 Mar 2003
Location: Sensus amo Caesar , etiamnunc victus amo uni plebian

PostPosted: Sat Mar 01, 2008 12:05 am    Post subject: Reply with quote

I used to wire money to my parents when they were in a jam and yes, I was charged the Korean bank's (KEB) wiring fee and well as the fee from the bank (Bank of America) where the money was deposited.
So, for my standpoint $34 seemed about right.

Another option would be Western Union, but I would suspect the charges would be the same, maybe.
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saw6436



Joined: 16 Jan 2003
Location: Daejeon, ROK

PostPosted: Sat Mar 01, 2008 3:32 am    Post subject: Reply with quote

Thismay or maynot help a bit. Talk to your bank back home and see if you can negotiate a redued bank wire fee. I've had an account with Wachovia Bank since I was 8 years old (around 35 years). My first trip back to the States I stopped by my local branch, explained my situation, and they agreed to cut the fee from $25.00 down to $12.50. Worth a shot for you if you are a good customer at your bank.
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