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Dump of Physical Memory? PC Woes

 
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Kimchi Cowboy



Joined: 17 Sep 2006

PostPosted: Wed May 28, 2008 1:08 am    Post subject: Dump of Physical Memory? PC Woes Reply with quote

My roomie's laptop gave him this rather abrupt error:

Quote:
Beginning dump of physical memory...
...along with a bunch of other stuff.

He then shut down the computer. When restarting it said:

Quote:
Checking file system on C:
The type of the file system is NTFS.
The volume is dirty.

Chkdsk is verifying files.
checking index... correcting errors....
...along with a bunch of other stuff.

This whole thing ran its cycle, then he got THIS message (which he's seen before from time to time)


Quote:
The device in the system modular bay cannot be identified. It may not be completely inserted or it may have some other problem.



Any thoughts on what's going on? What's a system modular bay, and how does one check it?
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Demophobe



Joined: 17 May 2004

PostPosted: Wed May 28, 2008 2:02 am    Post subject: Reply with quote

I guess we will assume it is Windows and XP at that?

Check the event log to find out what happened initially (the memory dump). This may give you clues to the current state.

Essentially, there is a major malfunction with the hard drive, CDROM drive or floppy drive (if it has one); These are the three possibilities in the "modular bay" part of the message. This means that we may not be getting the whole story here. Was the laptop dropped or jarred? (Anytime, not necessarily recently)

My money is on the hard drive: the memory dump indicates a major OS malfunction (I/O disk error). Do all the hard drive diagnostics you can (Spinrite) at home and/or have it looked at in a service center for bad connections, etc. Probably new HDD time.

Laptop make and model would be handy....more details are good. Post back what the event log files say, or the dump files.

http://support.microsoft.com/kb/315263/en-us

http://support.microsoft.com/kb/254649
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