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Yet another Korea bank issue/problem
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potblackettle



Joined: 23 Aug 2006
Location: South Korea

PostPosted: Thu Jul 10, 2008 4:56 pm    Post subject: Yet another Korea bank issue/problem Reply with quote

So I use KEB bank... and for the most part I've had no problems with them. They're polite and between my Korean and their English we manage to get business done.

My problem is, they are charging me $31 to wire money to the US!!!!

$31 f**king dollars!!!

They charge me the $13 fee, which I pay, in cash at the bank.

And then they remove (without ever telling me) $18 from the amount wired. I only recently noticed this (I had a rough pregnancy and this was sort of the last thing on my mind) when I found discrepancies between the amount reaching my account and the amount wired. It's not an exchange issue, it's a fee of some sort.

Does anyone know what this fee is? And if there's anything I can do about it? And if not can you recommend another bank that has lower fees?

By the time I pay their fees and the $10 fee my bank takes out I'm losing $41 dollars every time I wire.
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ED209



Joined: 17 Oct 2006

PostPosted: Thu Jul 10, 2008 5:01 pm    Post subject: Reply with quote

Sounds like instead of a direct transfer they transferred your money to an intermediary bank. A kind of middle man bank in the US then they sent it on to your actual US account. They should have informed you of this but they never do. Go in complain close your account go some place else.
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potblackettle



Joined: 23 Aug 2006
Location: South Korea

PostPosted: Thu Jul 10, 2008 5:07 pm    Post subject: Reply with quote

Thanks.

That was kind of my plan. My boss is going in with me to do her patented "Why are you screwing with my foreigner" freak out.

ED209 wrote:
Sounds like instead of a direct transfer they transferred your money to an intermediary bank. A kind of middle man bank in the US then they sent it on to your actual US account. They should have informed you of this but they never do. Go in complain close your account go some place else.
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sojourner1



Joined: 17 Apr 2007
Location: Where meggi swim and 2 wheeled tractors go sput put chug alugg pug pug

PostPosted: Thu Jul 10, 2008 5:09 pm    Post subject: Reply with quote

Yes, it was about a $30 fee to wire money to my home account from my KEB account last year. Nothing you can do about it as you have to pay for this financial service. It's nothing if you're dealing with thousands of dollars, but you lose if doing anything less than $1000.
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regicide



Joined: 01 Sep 2006
Location: United States

PostPosted: Thu Jul 10, 2008 5:09 pm    Post subject: Reply with quote

ED209 wrote:
Sounds like instead of a direct transfer they transferred your money to an intermediary bank. A kind of middle man bank in the US then they sent it on to your actual US account. They should have informed you of this but they never do. Go in complain close your account go some place else.


The $18 is deducted in New York by the Federal Reserve Bank, which will take that fee for all North American incoming wires.

Your bank will usually take around $10.
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afsjesse



Joined: 23 Sep 2007
Location: Kickin' it in 'Kato town.

PostPosted: Thu Jul 10, 2008 5:13 pm    Post subject: Reply with quote

I also use KEB and transfer money home once a month for the past nine months. I did it yesterday. Everytime its 18000 Won and no more. Why do you take cash there? Just do a remittance from your account, this saves you time and money because the exchange rate is better than the cash rate.
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potblackettle



Joined: 23 Aug 2006
Location: South Korea

PostPosted: Thu Jul 10, 2008 5:13 pm    Post subject: Reply with quote

There's got to be a cheaper way to do this... because $41 for them to flip a couple of numbers if exorbitant and predatory.

My bank in the U.S. said that the money was coming from JP Morgan who had been told to remove the $18 fee by KEB.

I might could have handled the fee, but it really pisses me off that they didn't even mention this to me.

Dealing with banks always makes me feel so Fight Club. It's like an entire industry built on a** raping the general public.

regicide wrote:
ED209 wrote:
Sounds like instead of a direct transfer they transferred your money to an intermediary bank. A kind of middle man bank in the US then they sent it on to your actual US account. They should have informed you of this but they never do. Go in complain close your account go some place else.


The $18 is deducted in New York by the Federal Reserve Bank, which will take that fee for all North American incoming wires.

Your bank will usually take around $10.
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potblackettle



Joined: 23 Aug 2006
Location: South Korea

PostPosted: Thu Jul 10, 2008 5:17 pm    Post subject: Reply with quote

I do it in cash because everytime I've tried to have it removed directly from the account they get all confused and it ends up being a 40 minute ordeal. Here in tiny little Mokpo the tellers don't have as much experience with foreigners and wiring money as they would in a bigger city. I didn't know it was cheaper/better to do it straight from the account. I'll see if my boss can help me set it up.

I'm terrible with money/banks. It's just not something I understand or do well. Thanks for the advice.

$18 is still absurd, but its better than $31.

afsjesse wrote:
I also use KEB and transfer money home once a month for the past nine months. I did it yesterday. Everytime its 18000 Won and no more. Why do you take cash there? Just do a remittance from your account, this saves you time and money because the exchange rate is better than the cash rate.
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afsjesse



Joined: 23 Sep 2007
Location: Kickin' it in 'Kato town.

PostPosted: Thu Jul 10, 2008 5:22 pm    Post subject: Reply with quote

I agree, and your bank in the US will probably give you a recieving fee like mine does. I use wellsfargo. Anyways, if it helps i can explain it to you.

1. Take your bank book, passport, and bank info to the teller.
2. Request a transfer from your account.
3. She should hand you a piece of paper asking how much WON you want to send, write the amount.
4. She will take your bank book, put it in the machine and display all of your account activity.
5. She will ask you to put in your PIN number to transfer the funds.
6. Sign the paper and leave!

The first time I did it, it took 30 minutes, but now its all but 5. Just have patience and bear with them. For the rates at keb, go here www.keb.co.kr/main/en

click on Foreign Exchange rate and it should tell you how much you get per dollar when tranfering and vis versa. look under Remittance, this is the rate you will get.

Hope this helps.
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potblackettle



Joined: 23 Aug 2006
Location: South Korea

PostPosted: Thu Jul 10, 2008 5:27 pm    Post subject: Reply with quote

Awesome. Thanks so much afs. I'll try it today. Maybe it'll keep me from going homicidal on some tiny cute little bank teller.
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afsjesse



Joined: 23 Sep 2007
Location: Kickin' it in 'Kato town.

PostPosted: Thu Jul 10, 2008 5:28 pm    Post subject: Reply with quote

Anything to save a life Cool
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potblackettle



Joined: 23 Aug 2006
Location: South Korea

PostPosted: Thu Jul 10, 2008 5:32 pm    Post subject: Reply with quote

You're a true waygook hero. Smile

afsjesse wrote:
Anything to save a life Cool
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afsjesse



Joined: 23 Sep 2007
Location: Kickin' it in 'Kato town.

PostPosted: Thu Jul 10, 2008 5:34 pm    Post subject: Reply with quote

My hagwon doesnt think so Twisted Evil Twisted Evil Twisted Evil
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orosee



Joined: 07 Mar 2008
Location: Hannam-dong, Seoul

PostPosted: Thu Jul 10, 2008 7:29 pm    Post subject: Reply with quote

ED209 wrote:
Sounds like instead of a direct transfer they transferred your money to an intermediary bank. A kind of middle man bank in the US then they sent it on to your actual US account. They should have informed you of this but they never do. Go in complain close your account go some place else.


I just had the same happen to me. I wired money from my Korean account (Won) to my HSBC account (HK$). The teller started calculating the amount in US$, which is silly because there'd be 2 currency exchanges with the associated losses for me, PLUS the bank fees. But apparently that's the way it goes (for Standard Chartered); foreign money is always US$ first. So I decided to use my HSBC multi-currency US$ account instead.

The weird thing here is that I stated that I wanted to send 15 Mio Won; the teller insisted I had to send 15 Thou USD, wtf???? Can you not use Korean currency to wire overseas and let the receiving bank handle the transaction? Or is the remittance rate in Korea betetr than in the US or HK?

Just found out from the confirmation of HSBC that the transaction ran over their New York branch (not the details I have given to SC, so it must be HSBC policy for non-HK currencies) which deducted 20US$ from the amount sent.

I gues the way to go is sent huge amounts, once or twice a year. That would reduce the percentage of bank take from the amount sent.
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potblackettle



Joined: 23 Aug 2006
Location: South Korea

PostPosted: Thu Jul 10, 2008 7:35 pm    Post subject: Reply with quote

I was just talking to my husband about this and we were saying the same thing. Rather than send a couple thou home at a time we're just going to send a couple of huge transfers. There's enough in the account back home to pay our student loans for over a year, so we'll just wait until halfway through my new contract and send money.

Of course I also had a huge problem with the amounts I was sending home. I set it up so that I could send over 10,000 usd home, but I still got crap about it. They want to know how I have so much to send home. Hello? Isn't that a government thing? Should the bank be asking about this? I told the teller that we have an infant son and are incredibly boring people who don't drink/smoke or spend money frivolously so we have plenty to save.

orosee wrote:
ED209 wrote:
Sounds like instead of a direct transfer they transferred your money to an intermediary bank. A kind of middle man bank in the US then they sent it on to your actual US account. They should have informed you of this but they never do. Go in complain close your account go some place else.


I just had the same happen to me. I wired money from my Korean account (Won) to my HSBC account (HK$). The teller started calculating the amount in US$, which is silly because there'd be 2 currency exchanges with the associated losses for me, PLUS the bank fees. But apparently that's the way it goes (for Standard Chartered); foreign money is always US$ first. So I decided to use my HSBC multi-currency US$ account instead.

The weird thing here is that I stated that I wanted to send 15 Mio Won; the teller insisted I had to send 15 Thou USD, wtf???? Can you not use Korean currency to wire overseas and let the receiving bank handle the transaction? Or is the remittance rate in Korea betetr than in the US or HK?

Just found out from the confirmation of HSBC that the transaction ran over their New York branch (not the details I have given to SC, so it must be HSBC policy for non-HK currencies) which deducted 20US$ from the amount sent.

I gues the way to go is sent huge amounts, once or twice a year. That would reduce the percentage of bank take from the amount sent.
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