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The customer isn't always right

 
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catman



Joined: 18 Jul 2004

PostPosted: Tue Aug 19, 2008 8:22 pm    Post subject: The customer isn't always right Reply with quote

http://notalwaysright.com/

Customer: �You know what this is? Do you?! Two words! TWO WORDS! UN-ACCEPTABLE!�
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mindmetoo



Joined: 02 Feb 2004

PostPosted: Wed Aug 20, 2008 3:11 am    Post subject: Reply with quote

If I recall the phrase "the customer is always right" was coined by the guy who invented the concept of the department store. Without googling it was something like Shelfridge or something. There's still a dept. store chain named after him in the UK, the one he founded. Anyway, again if I recall, his motto wasn't meant to mean the customer in front of you with the big screen tv he's trying to return after superbowl weekend with beer rings on top and claiming he never took it out of the box is right. The customer was meant to refer to the collective desires of the customers. Try to stock shelves based on what they want, not what you think you like selling.
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A2Steve



Joined: 10 Nov 2007

PostPosted: Wed Aug 20, 2008 6:11 am    Post subject: Reply with quote

that's the alpha, and I suppose this is the omega

http://kr.youtube.com/watch?v=xmpDSBAh6RY


a good counterpoint for people who think AOL and the internet are EXACTLY the same thing.
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Ya-ta Boy



Joined: 16 Jan 2003
Location: Established in 1994

PostPosted: Wed Aug 20, 2008 6:48 am    Post subject: Reply with quote

Well, the waiter who semi-panicked and collected (with a smile and an apology) those vile disgusting sesame leaves he'd just dumped, unasked, on our 닭 갈비 tonight would agree that the customer is always right.
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