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JFuller317
Joined: 10 Oct 2008
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 Posted: Sun Nov 23, 2008 9:23 pm Post subject: Laptop can go online, but Xbox 360 can't. |
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I've been using the internet through my laptop with no problems since I first got here four months ago. It's a pretty basic setup: a cable from the wall screws into a little router, and an ethernet cable goes from the router to my laptop. No problems.
But when I take the ethernet cable out of the laptop and connect it to the Xbox 360, I can't get the 360 online. I tried doing the network test, and the network adapter part of the test was successful, but it failed when it tried to get an IP address.
This seems strange to me since my computer goes online with no problems. Any suggestions? |
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asparker
Joined: 13 Apr 2005
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| Posted: Sun Nov 23, 2008 11:07 pm Post subject: |
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I'm guessing what you've got is a type of modem, not a router. That shouldn't make a difference though.
Who's your service provider? KT uses slightly different authentication than I'm used to. I think they record MAC addresses and will occasionally require a password to be entered via your browser if a device with a different MAC address is connected. It could be something like that with your xbox.
Try calling your service provider. They'll probably send someone out for free to hook it up for you. You may want to buy yourself a router as well, that way you could connect your computer and the xbox at the same time.
KT has an English help line. This may be their main number, I'm not sure, but they can redirect your call to English speaking tech people. If you don't use KT, look up the number of your ISP online.
02-520-7800
02-100 |
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JFuller317
Joined: 10 Oct 2008
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| Posted: Mon Nov 24, 2008 12:27 am Post subject: |
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| Hmm. I'll have to check out who my ISP is. I'm not sure. Perhaps my Korean girlfriend can help if I need to talk to a technician. |
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asparker
Joined: 13 Apr 2005
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| Posted: Mon Nov 24, 2008 12:44 am Post subject: |
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The name of your isp should be on the box they gave you.
I don't know where you're from but the technicians in Korea are a whole lot more helpful than the ones back in the US. They'll generally come out the next day and fix any connection problems you've been having for free. |
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ttompatz
Joined: 05 Sep 2005
Location: Kwangju, South Korea
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| Posted: Mon Nov 24, 2008 12:51 am Post subject: |
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When you unplug the computer and plug in the x-box you have to reboot the modem (power off / power on) so it will actually SEE the new device and assign an IP address to it.
Alternatively, buy a cheap wired router and plug it into your "modem".
IT will always be on so it keeps the same IP. Then you can plug the other devices into it at your convenience as you need to.
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JFuller317
Joined: 10 Oct 2008
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| Posted: Mon Nov 24, 2008 1:11 am Post subject: |
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| Ah, hopefully that will work. I will try it again when I get home. |
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Hootsmon
Joined: 22 Jan 2008
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| Posted: Mon Nov 24, 2008 2:19 am Post subject: |
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| ttompatz wrote: |
When you unplug the computer and plug in the x-box you have to reboot the modem (power off / power on) so it will actually SEE the new device and assign an IP address to it.
Alternatively, buy a cheap wired router and plug it into your "modem".
IT will always be on so it keeps the same IP. Then you can plug the other devices into it at your convenience as you need to.
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All round good advice - I'd be surprised if this didn't solve it. I had the same issue, right down to the testing, when I first got my Xbox 360 and you need to reboot the modem every time you change from one device to the other.
It really is worth getting a router to save you the bother of constantly changing cables. And then you can also do both at the same time, if you're so inclined. |
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JFuller317
Joined: 10 Oct 2008
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| Posted: Mon Nov 24, 2008 3:44 am Post subject: |
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| Well, that solved the problem instantly. Thanks so much for the help. |
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asparker
Joined: 13 Apr 2005
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| Posted: Mon Nov 24, 2008 8:47 am Post subject: |
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I'm just curious, why would the modem need a new IP for a new device?
Can't it assign the same IP to both devices as long as long as they aren't connected simultaneously and everything will run smoothly anyway? |
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ttompatz
Joined: 05 Sep 2005
Location: Kwangju, South Korea
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| Posted: Mon Nov 24, 2008 10:06 am Post subject: |
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| asparker wrote: |
I'm just curious, why would the modem need a new IP for a new device?
Can't it assign the same IP to both devices as long as long as they aren't connected simultaneously and everything will run smoothly anyway? |
It is not really a modem and it reads the "ID" number of the NIC in the computer when it assigns the IP address and reserves it.
When a different device is plugged in it reads the "ID" number of the new device but is only capable of giving 1 IP address at a time (unless you pay for more) so can't assign the same IP to the new device and won't give a new IP without being reset.
If you want more than 1 device plugged in at the same time or plan to change devices regularly and don't want the hassle of resetting it each time, buy a router (which was designed for this).
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asparker
Joined: 13 Apr 2005
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| Posted: Wed Nov 26, 2008 5:50 am Post subject: |
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| ttompatz wrote: |
It is not really a modem and it reads the "ID" number of the NIC in the computer when it assigns the IP address and reserves it.
When a different device is plugged in it reads the "ID" number of the new device but is only capable of giving 1 IP address at a time (unless you pay for more) so can't assign the same IP to the new device and won't give a new IP without being reset.
If you want more than 1 device plugged in at the same time or plan to change devices regularly and don't want the hassle of resetting it each time, buy a router (which was designed for this). |
So your ISP is basically trying to make you pay more per month by only allowing one MAC address per IP? |
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MMagidson
Joined: 14 Oct 2008
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| Posted: Wed Nov 26, 2008 9:55 pm Post subject: |
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| asparker wrote: |
I'm guessing what you've got is a type of modem, not a router. That shouldn't make a difference though.
Who's your service provider? KT uses slightly different authentication than I'm used to. I think they record MAC addresses and will occasionally require a password to be entered via your browser if a device with a different MAC address is connected. It could be something like that with your xbox.
Try calling your service provider. They'll probably send someone out for free to hook it up for you. You may want to buy yourself a router as well, that way you could connect your computer and the xbox at the same time.
KT has an English help line. This may be their main number, I'm not sure, but they can redirect your call to English speaking tech people. If you don't use KT, look up the number of your ISP online.
02-520-7800
02-100 |
I have KT as my ISP and I am unable to connect my MODDED xbox to my network or the internet. I have a DLink router that I tried to configure but to no avail. I called KT and the lady said that I needed to contact a computer shop to help me with the router. That just sounds wrong. Any advice will be great...
Thanks |
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