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IBM/Lenovo warranty support in Korea

 
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YujiKaido



Joined: 10 Oct 2008

PostPosted: Fri Dec 12, 2008 9:41 pm    Post subject: IBM/Lenovo warranty support in Korea Reply with quote

My IBM X41T laptop quit working about a month or so ago and its still under warranty until next September. Is it possible to get it repaired in Daegu or Seoul through a Lenovo warranty repair facility if they exist in Korea or would I have to mail it back to the states to get it fixed? I think it needs the motherboard replaced as it powers on to a black screen only. Tried an external monitor and other things but wont go beyond that.
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ttompatz



Joined: 05 Sep 2005
Location: Kwangju, South Korea

PostPosted: Fri Dec 12, 2008 10:45 pm    Post subject: Re: IBM/Lenovo warranty support in Korea Reply with quote

YujiKaido wrote:
My IBM X41T laptop quit working about a month or so ago and its still under warranty until next September. Is it possible to get it repaired in Daegu or Seoul through a Lenovo warranty repair facility if they exist in Korea or would I have to mail it back to the states to get it fixed? I think it needs the motherboard replaced as it powers on to a black screen only. Tried an external monitor and other things but wont go beyond that.


They have a service center is Seoul or if you want to pay for the travel time they can send a tech to you.

I have had good response from the Lenovo/IBM a/s in Korea.

I don't have the number handy but you can get it from the IBM web page (where I got it from when I needed it).

.
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Anon



Joined: 03 Sep 2007

PostPosted: Sun Dec 14, 2008 4:18 am    Post subject: Reply with quote

Had a problem recently with my T, in Seoul, and got it fixed without too much problems.

Here is the contact (she speaks english): MeeJung Hyun <mjhyun/AD/kr.ibm.com>

Replace /AD/ by the traditional arobase.
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