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kabrams

Joined: 15 Mar 2008 Location: your Dad's house
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Posted: Sun Jun 14, 2009 10:50 pm Post subject: Flight Reimbursement Issues with GEPIK |
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So for some reason, my school has a problem with my plane ticket. I booked a flight from my hometown to Incheon Airport with a connecting flight in Los Angeles.
I know they're probably just confused, but who doesn't know that if you don't live in a place like Dallas, Chicago, LA, Detroit, etc. you're not going to be able to get a direct flight to Incheon Airport? My contract stipulates that:
The actual purchasing price of the airfare for Employee�s flight to Korea shall be reimbursed by Employer within a month(30 days) upon working at the school based on the economy class of the most direct flight available from Employee�s residence to the Incheon International Airport in Korea.
It's one ticket, not two, not three, and it's a ticket from my hometown to Incheon Airport, not one ticket from my hometown to Los Angeles and then another ticket from Los Angeles to Incheon Airport.
I have all my receipts, I have my boarding passes, I have the cost of the plane ticket (both the hardcopy from the airport, and my online booking confirmation from my travel agency).
I mean, technically, they are within their rights to charge me only for the LAX-Incheon flight since that was "the most direct flight", but there is no ticket or price for that flight because it's included in the ticket price from my hometown to Korea. And then they're shocked that there is no magic ticket or ticket price for the LAX-Incheon flight. Have they never heard the phrase "connecting flight"?
If I don't get fully reimbursed, oh well. Lesson learned, I suppose. It's my fault I didn't check/make sure they knew what flight I had. I still like my school. I just don't think they understand international travel that well.  |
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farrepatt
Joined: 27 Jan 2008
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Posted: Sun Jun 14, 2009 11:17 pm Post subject: |
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Your school isn't right. It doesn't mean that they pay for the 'direct' flight, it means that they can't book you on some crappy flight that make multiple stop on the way back home. They pay the full airfare for the flight that makes the least number of stops.
For example, when I fly to Toronto there is a direct Korean Air flight that costs around $1400 (Canadian). Yet, there are cheaper fares if booking with a stop over in San Francisco or Chicago (about $1,200). If I want the direct flight the school has to pay for it. Of course if for some reason I wanted the longer flight, then the school would pay for it too.
When I came with GEPIK I got fully reimbursed even though my recruiter booked me through San Francisco and my wife got reimbursed both times (from Nashville through Atlanta once, and from Burlington, VT through New York once).
Don't let them not pay you for the full amount. It will just set a precedent and you'll find yourself getting pushed around in the future. |
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lifeinkorea
Joined: 24 Jan 2009 Location: somewhere in China
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Posted: Mon Jun 15, 2009 1:23 am Post subject: |
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most direct flight available from Employee�s residence to the Incheon International Airport. |
I don't understand your premise. The above is what is in both of our contracts, so the school isn't playing games. You stated 2 conflicting things:
1) [ technically, they are within their rights to charge me only for the LAX-Incheon flight since that was "the most direct flight" ]
2) [ it's included in the ticket price from my hometown to Korea. ]
If 2 is true, then 1 can't be true. If 2 is true, then 2's price is the "most direct flight available from Employee�s residence to the Incheon International Airport".
With "most" there can only be one answer. Which is it, 1 or 2?
For your information, I started off in the Detroit area. I took 3 stopovers, lol, first at Chicago, then San Francisco, and a third at Incheon to go to Daegu. So, even if you are near one of the major hubs like I was, they still try to get the cheapest route. I guess I could have driven to Chicago, but the break up in flights meant I didn't have to sit on a plane for 13 hours. |
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Countrygirl
Joined: 19 Nov 2007 Location: in the classroom
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Posted: Mon Jun 15, 2009 2:06 am Post subject: |
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The school is confused. If it was just a connecting flight it will get paid. I had this issue when I was in Korea a long time ago (not GEPIK). This sort of thing confuses Koreans.
Call GEPIK, talk to Dain and get her to tell your school in plain English. DO NOT have them talk to anyone else at GEPIK. I am now having a problem with my school and they keep talking to different departments in GEPIK and getting different answers. Dain has the most correct answers and is aggressive which can be good for the foreign teacher.
If that doesn't help then threaten to call the labour board. I've seen just the threat of the labour board really clear up the public school's comprehension of a contract very quickly.
Ultimately you are right and they are wrong...don't pay for their mistake. |
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kabrams

Joined: 15 Mar 2008 Location: your Dad's house
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Posted: Mon Jun 15, 2009 4:44 am Post subject: |
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lifeinkorea wrote: |
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most direct flight available from Employee�s residence to the Incheon International Airport. |
I don't understand your premise. The above is what is in both of our contracts, so the school isn't playing games. You stated 2 conflicting things:
1) [ technically, they are within their rights to charge me only for the LAX-Incheon flight since that was "the most direct flight" ]
2) [ it's included in the ticket price from my hometown to Korea. ]
If 2 is true, then 1 can't be true. If 2 is true, then 2's price is the "most direct flight available from Employee�s residence to the Incheon International Airport".
With "most" there can only be one answer. Which is it, 1 or 2?
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Damn, is it really this confusing?
My school is counting my trip from Los Angeles to Incheon as the most direct flight. However, the actual ticket that I paid for is from my hometown to Incheon with a connecting flight in Los Angeles.
There is no ticket or price for the Los Angeles flight because I didn't book a ticket to go to Los Angeles, LOL! How else can I explain this?
My bags went from my hometown airport and were directly checked through to Incheon airport. The only thing I needed to do was get my boarding pass while in LAX and change planes.
I'm just going to take everyone else's advice and contact GEPIK if there's a problem. |
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Johnny_Bravo

Joined: 27 May 2009 Location: R.O.K.
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Posted: Mon Jun 15, 2009 4:59 am Post subject: |
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ask your school if they're idiots.
I'm half serious.
do you LIVE in Los Angeles? ask them.. do I live in Los Angeles?
is Los Angeles my home? the contract states "home". (I'll check the exact wording when I check the contract at my school desk tomorrow)
if not, then they're paying the price it takes to get you HOME, wherever home is.
or ask them if they are truly HALF WITS and present the situation in Korean terms.
they live in Jeju island. You will pay for them to get to Incheon, and how they get to their home at Jeju is none of your business, it's up to them
I'm in the midst of a little quandary. I'd like to fly home, to see Mom and buy some clothes, etc. but it looks like direct flights are running close to 2 mil won. (not joking!)
I can get a flight to SE Asia for a quarter of that price. Going there instead with 1.5 mil won in my pocket is an awfully tempting proposition. |
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chris_J2

Joined: 17 Apr 2006 Location: From Brisbane, Au.
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Posted: Mon Jun 15, 2009 5:32 am Post subject: |
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My school is counting my trip from Los Angeles to Incheon as the most direct flight |
But the contract says 'from your residence' which is clearly not LA. Do they expect you to walk from the east coast of the US?
I had a similar situation.
I flew China Air from Brisbane, Australia, to Taipei (Taiwan), overnighted (which was great, as I got to sleep in a real bed & shower) & resumed travel the next day to Incheon. My school wanted the boarding passes of both sectors, but I only had the Taipei to Incheon bp. Fortunately, I'd checked my suitcases through from Brisbane to Incheon, & still had the barcode stickers, & that was proof enough for the school that I wasn't commencing my journey in Taipei, & trying to fraudulently overclaim money from the school for the Bne to Tpe sector. I'm sure your passport wasn't issued in California, too. Highlight the city of issue in a photocopy of the passport cover page. |
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lifeinkorea
Joined: 24 Jan 2009 Location: somewhere in China
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Posted: Mon Jun 15, 2009 6:18 am Post subject: |
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I didn't book a ticket to go to Los Angeles, |
Yea, you probably did. You booked one flight, but you got multiple tickets. Didn't you give a ticket at the first airport and get a boarding pass to LA, and then give a second ticket at the second airport and get/use a second boarding pass (to go to Incheon)?
"the boarding pass is a separate ticket-like item that may be stapled to the actual ticket." - http://www.kevincoffee.com/airlines/ticket_and_boarding_pass.htm |
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kabrams

Joined: 15 Mar 2008 Location: your Dad's house
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Posted: Mon Jun 15, 2009 3:00 pm Post subject: |
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lifeinkorea wrote: |
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I didn't book a ticket to go to Los Angeles, |
Yea, you probably did. You booked one flight, but you got multiple tickets. Didn't you give a ticket at the first airport and get a boarding pass to LA, and then give a second ticket at the second airport and get/use a second boarding pass (to go to Incheon)?
"the boarding pass is a separate ticket-like item that may be stapled to the actual ticket." - http://www.kevincoffee.com/airlines/ticket_and_boarding_pass.htm |
I didn't have two tickets. I had one ticket. I used the same ticket to get from my hometown to Los Angeles that I used to get from Los Angeles to Incheon. One ticket. One Price. One baggage check. Two flights.
If I had two separate tickets I would have needed to recheck my baggage and present an entirely new ticket at LAX, right?
I didn't buy a ticket from my hometown to Los Angeles, and then buy another ticket from Los Angeles to Incheon, and then connect those two flights. I bought a ticket from my hometown to Incheon and they booked me on a connecting flight to Incheon through Los Angeles.
Anyway, in my hometown, they didn't take my entire boarding pass during the domestic flight. (You know how they take one part and leave you with the seat number). They wrote something on it, and gave it back to me. I showed that along with my ticket when I went to claim my 2nd boarding pass.
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lifeinkorea
Joined: 24 Jan 2009 Location: somewhere in China
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Posted: Mon Jun 15, 2009 3:54 pm Post subject: |
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If I had two separate tickets I would have needed to recheck my baggage |
No, as I mentioned, I went from Detroit Metro, to Chicago, to San Francisco, to Incheon, and finally to Daegu. I only checked in my luggage once until I got to Incheon. Then, I had to take a domestic flight to Daegu and checked in luggage a second time at Incheon.
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and present an entirely new ticket at LAX, right? |
That's my understanding, but with an E-Ticket it has your whole itinerary on it. That is the same as having multiple tickets.
However, the important thing is you need a boarding pass. How do they know where you will sit? At some point, someone gave you a boarding pass for each flight. It either happened once or multiple times.
The school is probably asking for you to show PROOF you boarded two flights and not just one (which might be construed as pocketing extra airfare if you didn't really take the flight).
If you argue this, you'll have to show proof you made the flight to LA before leaving for Incheon. I always scan E-tickets, and put any emails with the travel agent on the internet. I print out copies of my itinerary and leave them with family back home.
DON'T THROW ANYTHING OUT. KEEP YOUR BOARDING PASSES!!! |
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kabrams

Joined: 15 Mar 2008 Location: your Dad's house
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Posted: Mon Jun 15, 2009 4:50 pm Post subject: |
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I already gave them my boarding passes! I gave them my boarding passes, my itinerary, my hard-copy receipt from the airport and a copy of the original reservation.
I don't know what the issue is, lol.
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If you argue this, you'll have to show proof you made the flight to LA before leaving for Incheon |
What they're trying to say is that the flight from LAX is the most direct flight, and they're trying not to include the travel from my hometown to LAX. Does that make sense? I gave them my boarding passes and they were like, well, okay what's the price from LA to Incheon. And I told them there is no price because I didn't buy a ticket from LA to Incheon (that it was included in the entire ticket price).
Whatever, I don't even know, hahaha. |
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Chambertin
Joined: 07 Jun 2009 Location: Gunsan
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Posted: Mon Jun 15, 2009 5:57 pm Post subject: |
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They are trying to nickel and dime you and you are letting them.
As per those things previously said about "testing the waters" for a pushover teacher, I have no idea if this is the case or not. It is a clear and simple contract matter.
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the most direct flight available from Employee�s residence to the Incheon International Airport in Korea. |
Contract says most direct flight, no mention of how many stops, no mention of prices, does not even say nearest international airport (which not all local airports qualify as).
Just highlight your permanent residence section of the application, print off a Google map of airports in your hometown area and prove to them that was the most direct route.
I understand wanting to be nice, but this is a contract matter. Be civil, but don�t be nice. They clearly state they pay for the flight, and you followed the contract, now it is their turn.
EDIT: In this case "Being nice" refers to having them only pay for LAX - Inchon, which you couldnt do even if you wanted to as they didnt seperate prices on your recipt.
"Civil" means no insults or anger motivated arm talking. Just keep to the contract and keep to your story. Its their contract and kindly let them know they can change the contract to prevent further problems. However It wont make this one go away.
Last edited by Chambertin on Mon Jun 15, 2009 6:12 pm; edited 2 times in total |
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Johnny_Bravo

Joined: 27 May 2009 Location: R.O.K.
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Posted: Mon Jun 15, 2009 5:59 pm Post subject: |
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ok, now you can officially ask if they are idiots.
ok scratch that.
the contract says the most direct flight to the nearest airport of your residence.
provide them with a dictionary - English to Korean.. or ask them to read out loud article 9.4 in the 2009 contract. (which they can easily read in Korean)
ask them if they understand the word airport and residence.
if there is a connecting flight from LAX to the airport near your residence, they're paying for it.
if they still give you the stupid blank eyed stare, once again present them with a "korean" situation. (put shoe on other foot)
They live in Jeju island.. your school is in Los Angeles.
tell them you will only pay for a flight to Incheon - never mind that Jeju definitely HAS an airport.
then ask them to re-read article 9.4
if blank stare/denials persist, ask them if they graduated high school.
ask for proof.
and then think long and hard about renewing at a school that is so clearly full of complete idiots. |
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farrepatt
Joined: 27 Jan 2008
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Posted: Mon Jun 15, 2009 9:13 pm Post subject: |
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Your school should not be having this much trouble with the contract. It's available in English and Korean. It's very straight forward. They pay for your flight here.
If you had stopped in LA for a few days, then they could make the argument, but they have no basis to dispute it.
I'd guess 60-80% of all GEPIK teachers have to make transfers en route to Korea. I've never heard of this problem before.
Hopefully your school is just a little dim, but I'd be a bit concerned that they're already starting down an annoying path. I work at GEPIK and my school is great, they pay me properly and I never have problems. My wife's school is the opposite and they try and nickel and dime her at every chance they get. It's amazing how different GEPIK schools can treat their foreign teachers.
I mentioned it earlier, but make sure not to bend. You are in the right and you really don't want to set a precedent for being a push-over. I'd call Dain Bae and get her to set your school straight if it's not cleared up soon. |
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Theme
Joined: 06 Jun 2009 Location: Cedar Rapids Iowa
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Posted: Tue Jun 16, 2009 2:28 am Post subject: |
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farrepatt wrote: |
Your school should not be having this much trouble with the contract. It's available in English and Korean. It's very straight forward. They pay for your flight here.
If you had stopped in LA for a few days, then they could make the argument, but they have no basis to dispute it.
I'd guess 60-80% of all GEPIK teachers have to make transfers en route to Korea. I've never heard of this problem before.
Hopefully your school is just a little dim, but I'd be a bit concerned that they're already starting down an annoying path. I work at GEPIK and my school is great, they pay me properly and I never have problems. My wife's school is the opposite and they try and nickel and dime her at every chance they get. It's amazing how different GEPIK schools can treat their foreign teachers.
I mentioned it earlier, but make sure not to bend. You are in the right and you really don't want to set a precedent for being a push-over. I'd call Dain Bae and get her to set your school straight if it's not cleared up soon. |
This seems like a straightforward case. There is no way to get a price from LA to Incheon in his case since he did not fly to and from these points, he merely stopped over in LA.
Their employee lives in Dallas and he had to fly from there to get to work. He flew through another city in the states to get there.
What is the problem here? If Koreans want to be treated with a little respect, they are going to have to be able to deal with simple issues like this.
The overiding issue here is the issue of trying to GET OUT OF paying something for their employee.
While it exposes a dim brain for a process where you have to think ( slightly) out of the box, one can't help that this is motivated fundementally by mistrust. |
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