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KT: The Internet Service Provider from Hell

 
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ThingsComeAround



Joined: 07 Nov 2008

PostPosted: Sat Jul 25, 2009 6:03 am    Post subject: KT: The Internet Service Provider from Hell Reply with quote

I've been a KT user for around 4 months now. First heard about them offering a "free month" with a new signup. Okay- I am into the online game Warcraft 3, so this was quite interesting to me.

KT engineer came over and set me up with a VDSL II-IL box. I run a Macbook 2.16 GHz Intel Core 2 Duo with 2 Gigs of ram. Mac OSX 10.5.7 (Leopard)

Played on B.net East during my first 3 weeks of gaming. No problems! Then suddenly, I would get dropped, and lose the internet connection also. At first, I suspected a hack, but this seemed way too strong for a normal 'lag hack'. Losing my home internet connection all together? Anyway, came to the B.net Asia server and all was fine for about 4 days. Then the drops happened daily. I mean a few times a day. If I played more than 2 games without a drop, it was lucky. More games than that, I may as well play the lotto Rolling Eyes

Now, I know the engineer didn't speak any English, but the last time they were called (by a Korean) all they could say was to restart the DSL AND computer. Didn't fix the problem, just postponed it a tad Rolling Eyes Rolling Eyes Rolling Eyes

Has anyone else had problems using KT? Is there another Cable internet line or a better DSL company that you could recommend?
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T-dot



Joined: 16 May 2004
Location: bundang

PostPosted: Sat Jul 25, 2009 6:16 am    Post subject: Reply with quote

Been using KT for a while now and never really had any problems.

Did you always play on a Mac?

Bnet has been a little unstable lately if that means anything for ya.
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ThingsComeAround



Joined: 07 Nov 2008

PostPosted: Sat Jul 25, 2009 8:14 am    Post subject: Reply with quote

I can accept getting dropped from Bnet.
But losing internet connection altogether is what has me upset with the KT service. I've had the computer since '07 and I played fine, in Korea and in the States. The problem started when I used KT
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pkang0202



Joined: 09 Mar 2007

PostPosted: Sat Jul 25, 2009 8:17 am    Post subject: Reply with quote

Could be a lot of things.

Are you using a router? Maybe the router is the one dropping you. cheap routers give you cheap performance.

My Dlink router limits my bandwidth. If I plug in directly to my modem I get 10mbps. When I go through my router, my max speed is around 7mbps.

IF you were using Windows, you could simply Alt-Tab out of Warcraft 3 when you see you are being disconnected and do a ping test in the command prompt to check whether or not you've completely lost internet access.

But, you are using a mac, so I would have no idea how you can test to see if you are still connected.

If you could ping google, then you are still connected to the internet, so the problem would be with battle.net, and not your connection.

If you couldn't ping, then I would narrow the problem down to your network adapter, network settings, or your internet connection.

I would then plug in a different computer into the internet and see if the same problem happens. If the same thing happens with a different computer than the problem is with your internet connection.

If you can't duplicate the problem with another computer than the problem lies with your network adapter or your network settings.
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matt__



Joined: 04 Jun 2006
Location: from circumstances

PostPosted: Tue Sep 22, 2009 5:08 am    Post subject: Reply with quote

I've just had to sit at home all day waiting on one of their tech people to come out and fix my connection.

It was originally set up four days ago, only to go down after about an hour.

He was supposed to be there at 2.30, he got there at 7. Then took nearly an hour to fix it, almost all of it outside of my apartment somewhere - he spent 10 minutes in my apartment tops, on the phone the whole time.

30 minutes later - the connection goes down again.

*beep* KT. *beep* them to death in a barrel of shit.
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richardlang



Joined: 21 Jan 2007
Location: Gangnam

PostPosted: Tue Sep 22, 2009 5:18 am    Post subject: Reply with quote

Never had a problem with KT. I'm only on 10mbps because my villa doesn't support KT Megapass (100mbps). Sad
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kprrok



Joined: 06 Apr 2004
Location: KC

PostPosted: Tue Sep 22, 2009 4:06 pm    Post subject: Reply with quote

I've been with KT for over 5 years now and any time I've had an issue (twice for what it's worth), they were out the next day to fix it.

the first time was a bad modem. The 2nd time was a cut line b/c of some idiot in the next building trying to remodel by themselves and not knowing the difference between his building's lines and mine.
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Burndog



Joined: 17 Feb 2008

PostPosted: Sat Sep 26, 2009 11:02 pm    Post subject: Reply with quote

Interesting. I run on a Macbook also (1.83 GHz Intel Core Duo with 1 Gig of ram. Mac OSX 10.6.1 (Snow Leopard)) and I have the same issue since I moved into a new apartment about four months ago. It's EXTREMELY frustrating. I assumed it was a software conflict or drama...so I updated to Snow Leopard...I have decided to get a new computer...but now I wonder if it's worth it...if this problem would happen on the new computer as well...then what's the point? Dang.
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Wad



Joined: 19 Nov 2007

PostPosted: Sun Sep 27, 2009 4:41 pm    Post subject: Reply with quote

ThingsComeAround wrote:
I can accept getting dropped from Bnet.
But losing internet connection altogether is what has me upset with the KT service. I've had the computer since '07 and I played fine, in Korea and in the States. The problem started when I used KT


Bad taps on the outside wiring.
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