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edenem
Joined: 24 Jul 2009
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 Posted: Sun Sep 27, 2009 7:37 am Post subject: Lost my ATM Card - What do I do?!?! |
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| Hey, I'm a smoer that opened an account with Hana Bank. I just lost my atm card a few hours ago and it's about 12:36am in Seoul, so I'm not sure what to do. I tried calling every number on my bank book, but I can't really understand the recorded korean messages. Help!! |
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furtakk
Joined: 02 Jun 2009
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| Posted: Sun Sep 27, 2009 8:09 am Post subject: |
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| well i don't think there is a whole lot you can do besides waiting until the morning and finding an english speaker at the bank/going with a korean and letting them know, but someone may have a better idea. |
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tzechuk
Joined: 20 Dec 2004
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| Posted: Sun Sep 27, 2009 8:11 am Post subject: |
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1. report to the police.
2. ask a Korean person to help call the bank.
3. back track your steps and think very hard where you went and what you could've done with it.
4. pray that no one has picked it up and used it... |
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Yesterday
Joined: 15 Aug 2003
Location: Land of the Morning DongChim (Kancho)
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| Posted: Sun Sep 27, 2009 12:16 pm Post subject: |
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Walk into you local Hana bank.
Take your bank book and ARC with you.
Take a ticket and wait to be called (not for the ladies standing up) - but go over to the section where the ladies are seated and you take a seat in front of them. (one of them should speak English).
Explain that your ATM card (keycard, card) was lost.
They will have to complete a form (name, address, cellphone number and account number).
Thats all!
Your new card will arrive (delivered to your apartment) 10 days later.
When you receive your new card 10 days later - go into the bank again and ask the teller to activate it for you.
done! |
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Chalmers
Joined: 20 Oct 2008
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| Posted: Sun Sep 27, 2009 4:04 pm Post subject: |
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| get another one |
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oskinny1
Joined: 10 Nov 2006
Location: Right behind you!
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| Posted: Sun Sep 27, 2009 4:09 pm Post subject: |
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| Yesterday wrote: |
Your new card will arrive (delivered to your apartment) 10 days later.
When you receive your new card 10 days later - go into the bank again and ask the teller to activate it for you.
done! |
10 days?!!
OP, go to KEB bank, they have an expats account where everything is in English and you get your card (works internationally, at least that is what it says on the back of the card) in 10 minutes! |
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seonsengnimble
Joined: 02 Jun 2009
Location: taking a ride on the magic English bus
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| Posted: Sun Sep 27, 2009 5:12 pm Post subject: |
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| Yesterday wrote: |
Your new card will arrive (delivered to your apartment) 10 days later.
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Usually, it's ten days for the debit/check card but 10 minutes for the atm card. |
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Patong Dong
Joined: 06 May 2003
Location: On Nut
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| Posted: Sun Sep 27, 2009 5:23 pm Post subject: |
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10 days? I have never NOT been given the debit/check card on the spot. I have never heard of anyone having to wait 10 days for it but to be fair have not dealt with Hana Bank.
In the past six months I have opened accounts at KB, KEB, and Nong Hyub and been issued the check/debit immediately. If Hana makes you wait 10 days hit KEB because as an added bonus they're international card works internationally. |
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Murakano
Joined: 10 Sep 2009
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| Posted: Sun Sep 27, 2009 10:10 pm Post subject: |
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once you've sorted this business out open an account with KEB or Standard Chartered. Both have English speaking services and both issue international ATM cards that work.
Don' bother with bull$hit banks like Hana, Shinhan, Woori and their disriminatory polices and un-foreigner friendiness etc. |
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big_fella1
Joined: 08 Dec 2005
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| Posted: Sun Sep 27, 2009 10:23 pm Post subject: |
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| Murakano wrote: |
once you've sorted this business out open an account with KEB or Standard Chartered. Both have English speaking services and both issue international ATM cards that work.
Don' bother with bull$hit banks like Hana, Shinhan, Woori and their disriminatory polices and un-foreigner friendiness etc. |
I got an international card from Woori which I used in Japan. I was single and on an E2 visa at the time. I would put SC and Woori above KEB because they don't lie about only being allowed to do international transactions at only 1 bank.
If at first you don't succeed go to another branch or call the English helpline (when the staff haven't sabotaged it).
Woori 1588 5000 (press 7 for English) or SC Firstbank 1577 7744.
Neither of these numbers work from payphones or if you don't show your number when you call.
Back on the topic it is worth getting English contact numbers to call should you lose a card. Also check the hours the English line is open. |
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