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Costco's Return Policy

 
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pkang0202



Joined: 09 Mar 2007

PostPosted: Wed Oct 07, 2009 8:31 pm    Post subject: Costco's Return Policy Reply with quote

Their return policy says you will get a full refund. Electronics have 90 days. It doesn't state a time limit for everything else that isn't a electronic.

So, why don't more people take advantage of it? Couldn't you just furnish your entire apartment from costco, save the receipts, and just get a full refund on everything when you leave the country?

I know a guy who gets full refund on foods. He'll buy some seafood. It'll sit in his fridge and expire. He'll return it AFTER the expiration date and he gets a full refund.

I know a friend back in the US who got a full refund on a Computer Desk that broke after 9 months of use.
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Samurai Blur



Joined: 20 Aug 2009

PostPosted: Wed Oct 07, 2009 8:43 pm    Post subject: Reply with quote

I suppose you could do all that, but I personally disagree with the practice. When grapes go up in price it's partially due to the fact that people go around eating grapes in the store. The distributor loses money and drives up prices because of it.
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prideofidaho



Joined: 19 Mar 2008

PostPosted: Wed Oct 07, 2009 8:55 pm    Post subject: Reply with quote

When I worked at Wal-Mart, they would refund anything and everything. The Bay in Canada has a similar practice (I also worked there) until people took full advantage and started returning winter coats in April after they had been used all winter.
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Bloopity Bloop



Joined: 26 Apr 2009
Location: Seoul yo

PostPosted: Wed Oct 07, 2009 9:25 pm    Post subject: Reply with quote

Costco's return policy USED to be absolutely amazing. People would buy flat screen TVs just for Super Bowl Sunday and return them Monday. Hell, people used to buy the newest TVs at Costco only to return them 10 years later. Same with the newest computers. The return policy had no statute of limitations.

I'm surprised it took Costco so long to figure this out. My friend used to work at Costco (for a period of several years) and he said they accepted an enormous amount of ridiculous returns. One woman returned an economy size pack of diapers with 3 left claiming that they had come like that...

[EDIT] My point is, I think they're being a bit more careful these days. Even though there might not be an expiration date for returns other than electronics, it's definitely not as great as it used to be.
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Xuanzang



Joined: 10 Apr 2007
Location: Sadang

PostPosted: Wed Oct 07, 2009 11:34 pm    Post subject: Reply with quote

You would look like a total prat. Only someone with no decency or shame would essential "rent" household items like that. This kind of tragedy of the commons ruins it for everyone. I can understand if your milk sprung a leak coming out of the store - return it. I've done that before. I wouldn't eat 4/5s of a cake and then return the last slice. That's pretty pathetic in my opinion.
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pkang0202



Joined: 09 Mar 2007

PostPosted: Wed Oct 07, 2009 11:41 pm    Post subject: Reply with quote

Xuanzang wrote:
You would look like a total prat. Only someone with no decency or shame would essential "rent" household items like that. This kind of tragedy of the commons ruins it for everyone.


Sams Club used to have Costco's Return Policy, but I remember them changing it like 4-5 years ago because people were abusing it.

Also, what rules are you breaking? It might be morally/ethically wrong, but it is completely legal and within Costco's store policy to return it whenever.

Also, since Costco requires "membership", they could easily take away memberships for repeat offenders, so its not like anyone and everyone can do it.
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Xuanzang



Joined: 10 Apr 2007
Location: Sadang

PostPosted: Thu Oct 08, 2009 2:37 am    Post subject: Reply with quote

Ruins it for every member then. Their policies tightened exactly because of the high numbers of "rentals" for Super Bowl sunday or March Madness. I like the piece of mind that their comfortable return policy gives me but I wouldn`t do an entire home furnishing on it. Just my .02 cents.
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tzechuk



Joined: 20 Dec 2004

PostPosted: Thu Oct 08, 2009 3:38 am    Post subject: Reply with quote

I know of someone who did just what you said, pkang - furnished his room then returned things when he left.
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pkang0202



Joined: 09 Mar 2007

PostPosted: Thu Oct 08, 2009 4:42 am    Post subject: Reply with quote

Xuanzang wrote:
Ruins it for every member then. Their policies tightened exactly because of the high numbers of "rentals" for Super Bowl sunday or March Madness. I like the piece of mind that their comfortable return policy gives me but I wouldn`t do an entire home furnishing on it. Just my .02 cents.


Would it ruin it though? The worst that can happen is Costco puts a 30 day limit on returns. That's no different than most retailers. Hell, that's still better than 99% of retailers in Korea.

People can get away with it because the majority of shoppers either don't know about the return policy, or are too "honest" to take advantage of it. So, only a small percentage of people would be using the return policy for their own benefit.

Personally, I rarely ever go to Costco. When I do, its to pick up some food. I do like 95% of my shopping on gmarket. It sucks to shop at Costco when you don't have a car.
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Bloopity Bloop



Joined: 26 Apr 2009
Location: Seoul yo

PostPosted: Thu Oct 08, 2009 5:23 am    Post subject: Reply with quote

Xuanzang wrote:
You would look like a total prat. Only someone with no decency or shame would essential "rent" household items like that. This kind of tragedy of the commons ruins it for everyone. I can understand if your milk sprung a leak coming out of the store - return it. I've done that before. I wouldn't eat 4/5s of a cake and then return the last slice. That's pretty pathetic in my opinion.


You'll also be happy to know that because employees used to be able to purchase returned items for %50 percent off and sell them back to Costco for full price, Costco now incinerates all of its returns. Perfectly good big screen TVs and other such things get melted down into whatever it was they were before.
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