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chonga
Joined: 15 Mar 2009
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 Posted: Thu Nov 05, 2009 5:24 pm Post subject: Return policy in stores (Lotte Dept.) |
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Bought a nintendo wii two weeks ago as a gift for my cousin. Long story short, she's not getting it anymore so I need to return it.
It hasn't been opened (actually it hasn't even come out of the shoppin bag) and I have the receipt.
Can I return it for my money? Any experiences with returns? |
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conbon78
Joined: 05 Jun 2008
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| Posted: Thu Nov 05, 2009 6:36 pm Post subject: refund |
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| I think you can return it and get a full refund, just like anywhere. I bought something at the Gap and returned it and had no problem. |
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tzechuk
Joined: 20 Dec 2004
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| Posted: Thu Nov 05, 2009 6:48 pm Post subject: |
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| They may give you a store credit... but they will let you return it that's for sure. |
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Goku
Joined: 10 Dec 2008
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| Posted: Thu Nov 05, 2009 6:53 pm Post subject: |
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What about open products?
Just I'm curious.... |
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tzechuk
Joined: 20 Dec 2004
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| Posted: Thu Nov 05, 2009 7:02 pm Post subject: |
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| Goku wrote: |
What about open products?
Just I'm curious.... |
Open but not used with a valid reason = store credit afaik. I've done it before. |
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itaewonguy
Joined: 25 Mar 2003
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| Posted: Thu Nov 05, 2009 7:26 pm Post subject: |
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in department store.. YES its the department stores policy to allow refunds for customers.. so the individual stores which are privately owned must refund you...
I believe you take the product to the top floor of the department store for refunds ...
if you had bought it from a store outside of a department store.. then no.. |
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chonga
Joined: 15 Mar 2009
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| Posted: Thu Nov 05, 2009 8:18 pm Post subject: |
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| nice. thank you everyone for the prompt responses. |
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RyanInKorea
Joined: 17 Jan 2008
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| Posted: Thu Nov 05, 2009 9:18 pm Post subject: |
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Therefore, if I buy, in theory, an Xbox360, bring it home and play it for two weeks, I can return it for a store refund at worst?
Has anyone actually returned any electronic gadgets to a big department store?
Ryan |
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chonga
Joined: 15 Mar 2009
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| Posted: Thu Nov 05, 2009 9:21 pm Post subject: |
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| RyanInKorea wrote: |
Therefore, if I buy, in theory, an Xbox360, bring it home and play it for two weeks, I can return it for a store refund at worst?
Has anyone actually returned any electronic gadgets to a big department store?
Ryan |
If you are referring to my first thread, my wii is unopened, unused, still in shrink wrap and still in the lotte department store bag. If you are referring to your own question, i don't know the answer to that but i can ask when i return the wii |
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itaewonguy
Joined: 25 Mar 2003
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| Posted: Fri Nov 06, 2009 5:32 am Post subject: |
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Its not uncommon in Korea for koreans to go shopping on friday, buy clothes for the weekend and then return them on monday and then repeat the process the next friday...  |
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chonga
Joined: 15 Mar 2009
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| Posted: Sun Nov 08, 2009 5:18 am Post subject: |
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| Ok so for a money back refund, all electronics must be returned within 12 days unopened/unused. That was what the guy told me in the Lotte Department Store. Just an FYI for those of you who are curious |
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halfmanhalfbiscuit
Joined: 13 Oct 2007
Location: Seoul
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| Posted: Sun Nov 08, 2009 5:21 am Post subject: |
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| Take the credit card you used for the purchase |
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optik404
Joined: 24 Jun 2008
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| Posted: Sun Nov 08, 2009 5:27 am Post subject: |
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| itaewonguy wrote: |
| Its not uncommon in Korea for koreans to go shopping on friday, buy clothes for the weekend and then return them on monday and then repeat the process the next friday... |
when I used to go to church in the US as a kid, the youth pastor did this every time we needed costumes for church plays lol |
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