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Davew125
Joined: 11 Mar 2007
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 Posted: Tue Dec 29, 2009 2:10 am Post subject: Contacting DELL customer support |
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Hi,
I've been having trouble with my laptop, it charges very very slowly. I need to contact DELL support. I have found a number for Korea on the DELL website but i have phoned it twice and got a korean recorded message both times.
does anyone have an email contact for any of the engineers?
thanks. |
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hugekebab
Joined: 05 Jan 2008
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| Posted: Tue Dec 29, 2009 6:41 am Post subject: |
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I've pmed you with the details.
Ta. |
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cangel
Joined: 19 Jun 2003
Location: Jeonju, S. Korea
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| Posted: Tue Dec 29, 2009 7:46 pm Post subject: |
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| A couple years back I bought a Dell (online Korea) and it turned out to be a lemon. That being said, the tech support I received was top notch. They did the remote access thing to attempt to solve the issues on numerous occasions as well as sending out a tech at least 3 times (Jeonju). I think they use contracted techs for house calls. In all, I wouldn't buy another Dell in Korea but the tech support was quite good. |
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