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For people who have worked in large international hotels...

 
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GwangjuParents



Joined: 31 Oct 2008

PostPosted: Wed Dec 23, 2009 1:29 am    Post subject: For people who have worked in large international hotels... Reply with quote

Is it considered 'okay' in large int'l chain hotels to have one rate/package that is only available for local citizens (and not available to non-citizens)???
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morrisonhotel



Joined: 18 Jul 2009
Location: Gyeonggi-do

PostPosted: Wed Dec 23, 2009 1:48 am    Post subject: Reply with quote

Simply put, no, it's not okay. Which large chain? I worked for one in the UK for quite some time and our prices were the same for everyone.
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curiousaboutkorea



Joined: 21 Jan 2009

PostPosted: Wed Dec 23, 2009 1:54 am    Post subject: Reply with quote

I'm not saying it's okay, but I think one or two of the big hotels in Seoul did it on Chuseok

Last edited by curiousaboutkorea on Wed Dec 23, 2009 2:17 am; edited 1 time in total
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ilovebdt



Joined: 03 Jun 2005
Location: Nr Seoul

PostPosted: Wed Dec 23, 2009 1:58 am    Post subject: Reply with quote

I have experienced this in South America. Although, I agree it is not acceptable.

ilovebdt
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GwangjuParents



Joined: 31 Oct 2008

PostPosted: Wed Dec 23, 2009 2:23 am    Post subject: Reply with quote

I won't name the hotel, but let's just say it's a major American one in Seoul.

I booked a room for Xmas day a few weeks ago. All is fine.

Get a phone call today saying the 'room package deal' I booked is for Koreans only, and that it was a mistake that I got it.

So I hand the phone to my K-wife and we change the reservation to her name, and they were like "okay, no problem! You can keep the package deal"

Bizarre to say the least.

And this is international American chain... not dippy Kim's Love Motel out in the sticks.
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morrisonhotel



Joined: 18 Jul 2009
Location: Gyeonggi-do

PostPosted: Wed Dec 23, 2009 2:28 am    Post subject: Reply with quote

^ Complain to head office.
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Forever



Joined: 12 Nov 2009

PostPosted: Wed Dec 23, 2009 2:50 am    Post subject: Reply with quote

It might NOT be a BIG American chain Hotel afterall.

Many Korean hotels just name their hotel after a "famous" name - such as "Hilton" "Ambassador" or "Marriot"

but in fact they have nothing to do with the "Real Hilton or Marriot" hotel chains.

Their is an actual law-suit happening now with the "Hilton company" suing the "Hilton hotel" in Busan - because it has nothing to do with their company.
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cdninkorea



Joined: 27 Jan 2006
Location: Seoul

PostPosted: Wed Dec 23, 2009 2:56 am    Post subject: Reply with quote

I was discriminated at the Ritz-Carlton hotel at Chuseok myself. Wrote a letter of complaint to head office and got an apology call from the manager explaining the hotel employee was mistaken and it won't happen to anyone again. I tried searching for it but I couldn't find it and am in a hurry. But search for it!
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victorology



Joined: 10 Sep 2007

PostPosted: Wed Dec 23, 2009 3:27 am    Post subject: Reply with quote

They do this in Hawaii.

Hawaii residents get a kama'aina rate (space available) at Hawaii hotels.

Believe it or not, sometimes foreigners get deals on hotels. Last year, foreigners didn't have to pay the VAT while Koreans and Korean residents had to. Also, a friend of mine visited last year and got a great deal at a large hotel that was only available for visitors.

I believe Jeju residents get access to cheaper flights and they can stay at Jeju hotels at discounted rates while other Korean citizens can't.

I don't understand what the big deal is.
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GwangjuParents



Joined: 31 Oct 2008

PostPosted: Wed Dec 23, 2009 3:42 am    Post subject: Reply with quote

It's not a big deal at all, but it's troubling because if it weren't for my K-wife, I probably would have lost the room... right before Xmas.


Does anyone have Amnesty International's mailing address?

Laughing Laughing Laughing
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curiousaboutkorea



Joined: 21 Jan 2009

PostPosted: Wed Dec 23, 2009 3:57 am    Post subject: Reply with quote

Name and shame, please. Why not mention their name?
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GwangjuParents



Joined: 31 Oct 2008

PostPosted: Wed Dec 23, 2009 4:54 am    Post subject: Reply with quote

Well, I'll lodge a complaint with their HQ before I start painting the manager's license plate number on the street in front of the hotel...
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ChilgokBlackHole



Joined: 21 Nov 2009

PostPosted: Wed Dec 23, 2009 4:58 am    Post subject: Reply with quote

GwangjuParents wrote:
I won't name the hotel...

...why not?
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hogwonguy1979



Joined: 22 Dec 2003
Location: the racoon den

PostPosted: Wed Dec 23, 2009 6:11 am    Post subject: Reply with quote

well IT IS a problem if the discriminate against long term foreigners (i.e. us who have arc's) that proves we arent tourists here trying to get a local rate.

its sort of like say Disney World offering discounts for Florida residents (they do when you present a valid Florida drivers license) all the hotels should be asking for is proof of korean residency to get the deal. we all wouldnt have a problem if they said no deal to anybody without a korean id no matter what?

thats where we should be focusing this battle on
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